Vienna International Hotel (Shanghai Wusongkou International Cruise Port Youyi Road Subway Station) Guest Reviews
4.8/5
Excellent
1142 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1142)
Positive reviews(1128)
Reviews with photos/video(160)
Classy environment(106)
Delicious breakfast(89)
Friendly front desk staff(73)
Perfect for business trips(45)
Convenient parking(44)
Many amenities(43)
Well decorated(24)
Close to metro(12)
Negative reviews(13)
Claire
Executive Queen Room
Stayed in Oct 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Jan 14, 2025
Good choice for a night's stay before boarding the cruise in Shanghai. There are a couple mall within a short Didi ride's distance where you can find lots of western and Chinese eateries.
Response from Property: 尊敬的賓客:您好!有時幸福衹是一種感覺,衹要用心感受,它時刻會縈繞在我們身邊, 記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦, 感謝您對我們的喜愛,因為有您的認可,我們會倍加努力。再次感謝您的光臨!祝您生活愉快!
Rahul
Deluxe Family Room
Stayed in Oct 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Nov 27, 2023
The rooms are spacious and clean. Food is good. We stayed only for a night and it was very comfortable. Highly recommend.
Response from Property: The hotel's reply: Thank you for your perfect review. Your support and encouragement are our greatest motivation for moving forward. The hotel continuously strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Vienna International Hotel Shanghai Baoshan Cruise Terminal Pangu Road Branch looks forward to your visit again!
Guest User
Business Queen Room
Stayed in Oct 2023
Business travellers
1 review
3.0/5
Posted on Feb 5, 2024
staff couldn't speak English, very remote location, hard time finding good place to eat
Response from Property: Dear guest! Hello! We are very sorry that the English speaking staff will not be at work that day because of the leave of the staff who can speak English, which will bring you an unpleasant stay. In the later stage, the hotel will also enhance the English learning of employees, and give priority to employees who can speak English in recruitment. The hotel is located in Baoshan District Public Security Bureau. Behind the prosecutor's office and the courtroom. It is a business hotel with many factories around, and there are more dining places on the east side of the hotel, including banquets, private dishes, Chinese food, barbecue, snacks and so on. Thank you again for visiting our hotel, and we apologize for the inconvenience caused by your stay! All staff at Vienna International Hotel wish you a happy New Year and a happy family!
Byungsu Jeong
Business Queen Room
Stayed in Aug 2023
Business travellers
61 review
3.7/5
Posted on Sep 21, 2023
Good enough for biz travelers
Breakfast good
Staff are kind
Response from Property: 酒店回覆內容:您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!
Guest User
Executive Queen Room
Stayed in Jul 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Aug 30, 2024
I would like to express my sincere gratitude for the warm service provided during this stay. From the moment we checked in, the waiters' smiles, enthusiasm and attentiveness made us feel at home. When we encountered problems, they were always there to help and made our journey smoother. Special thanks for the hot breakfast and coffee in the morning. In addition, the introduction to local attractions and some practical suggestions also made our trip more exciting. The waiters' professionalism and enthusiastic service far exceeded our expectations.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Guest User
Business Queen Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Very clean and comfortable to live in. The location of the hotel is convenient, and there are restaurants nearby. Brothers can stay here. Friends who drive trams, there are charging stations right next to the hotel, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
reedom……
Deluxe Standard Room With Mobile Screen Casting
Stayed in Apr 2024
Business travellers
25 review
5.0/5
Outstanding
Posted on May 3, 2024
Facilities: Very good
Hygiene: Clean and tidy, the room is very clean, no odor
Environment: Beautiful environment, convenient transportation,
Service: The hotel front desk is kind and answers all questions. The service attitude is very satisfactory
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Anonymous User
Business Queen Room
Stayed in Mar 2024
Business travellers
10 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The hardware facilities and services in all aspects are very good, quiet and warm, a must for business travel!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Business Queen Room
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The service is very good and the hotel has complete facilities at the front desk. Very good, very convenient for traveling. We came here on a business trip. They provide everything you need. I am really grateful to the service staff at the front desk. The rooms, including the guest rooms, are also very clean and hygienic, and the facilities are also very, very good. It is especially recommended to those who are on business or traveling. You will definitely not be disappointed when you come to stay.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Business Queen Room
Stayed in Apr 2024
Travel with friends
2 review
1.0/5
Posted on May 12, 2024
The previous guest's things were not taken away.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your feedback during your stay in our hotel. We are very sorry for the bad experience you had during your stay. When we saw your comments, we held an emergency meeting with the housekeeping department and conducted a sanitation inspection of all rooms. We are very sorry that we were unable to solve your problem in time as soon as possible because you did not report to the front desk and housekeeping department during your stay. We are deeply sorry! The hotel will also attach great importance to it and take it seriously in the future. Dear guest, if you see the reply, you can contact the hotel. The hotel wants to fully understand the situation of this problem with you, and also hopes to make up for your dissatisfaction with this stay. All the staff of the hotel look forward to your next visit. We also hope that you can continue to support and trust our work, and wish you a happy life!
Kevv_Beti
Superior Queen Room
Stayed in Jan 2024
Business travellers
89 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Excellent reception, wonderful welcome and unparalleled cleanliness, I really appreciated it
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
DONIBIN
Deluxe Family Room
Stayed in Dec 2023
Business travellers
14 review
5.0/5
Outstanding
Posted on Jan 25, 2024
It's considered okay because it's close to where I came to work this time. It's near the court.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Deluxe Standard Room With Mobile Screen Casting
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Hygiene: very good
Facilities: relatively new
Service: Thoughtful and enthusiastic
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Guest User
Superior Queen Room
Stayed in Nov 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The hotel parking is very convenient. When I first entered the hotel, the front desk was very enthusiastic, clean and handsome. When I checked in, it was very fast, the movements were quick and thoughtful. I asked people to add the hotel customer service so that I could contact them as soon as possible. They also considerately upgraded the king-size bed room with windows. They also considerately told me the location of the elevator. The breakfast location is on the first floor of the hotel lobby. It is very clean and has a light fragrance. When you order takeout, a small robot will deliver it to your door without having to go down to get it. It is very convenient. The elevator requires a card to come up, which is very safe and reassuring. The key point is that the hotel room is clean, tidy and sanitary, which makes people feel comfortable as soon as they enter. The TV can be projected, and there are many lights in the room. The three lights on the bedside are not close to make it convenient for you to read and it also has a sense of atmosphere. There are two automatic sensing night lights next to the bedside. Whether it is an adult or a child, it is safe and reassuring to get up at night. No one will disturb you in advance at check-out time. It gives you enough time to clean up. Overall, the stay experience is very good. The staff has a good service attitude. It is also very convenient to travel. There is a shopping mall within a few minutes. It is very convenient to eat. The environment is also very grand and clean. The facilities are also complete. It is very good 👍Highly recommended 👍👍👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your high praise. Your support and encouragement are the greatest motivation for us to move forward. The hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Vienna International Hotel Shanghai Baoshan Cruise Terminal Pangu Road Branch looks forward to your visit again!
Yuanqiqingshuang
Superior Queen Room
Stayed in Nov 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 23, 2023
It feels like the ceiling of similar hotels!
First of all, although the lobby is not large, the decoration is unique and full of European style. Shoe polishers, umbrella covers, water dispensers, freshly ground coffee machines, vending machines, and takeaway robots are all available, which really thinks about what customers want.
Secondly, the corridors and elevators are very clean and tidy, and the cleaning is very timely. The room facilities are complete, the bed is moderately soft and hard, and there are green plants, induction night lights are installed, and two different types of pillows are prepared, which are full of details. The room wifi speed is very fast, and the TV has a screen projection function, which makes people feel very warm.
Finally, the hotel service is very good. The front desk took the initiative to upgrade the room on the premise of vacancy. In addition, the breakfast time is until 10 am, and the variety is rich and very delicious, which is also a plus.
In short, the stay experience is very good, and I will continue to visit next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. Vienna International Hotel Shanghai Baoshan Cruise Terminal Pangu Road Branch looks forward to your visit again!
I hope Xiaowei will be the warmest and most unique one in your memory! Wish you: well!