Jing'an Shangri-La West Shanghai

Jing'an Shangri-La West Shanghai Reviews

Jing'an Shangri-La West Shanghai

No.1218 Yan'an Middle Road, Jing'an District, Shanghai, 200040, ChinaView Hotel Details
Jing'an Shangri-La West Shanghai
Jing'an Shangri-La West ShanghaiJing'an Shangri-La West ShanghaiJing'an Shangri-La West Shanghai
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Guest Reviews of Jing'an Shangri-La West Shanghai

9.4/10
Outstanding
4704 review
Verified reviews
Location9.5
Amenities9.3
Service9.2
Cleanliness9.5
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All reviews(4704)
Positive reviews(4588)
Reviews with photos/video(791)
Friendly front desk staff(285)
Loved the view(228)
Delicious breakfast(220)
Convenient for shopping(152)
Perfect for business trips(138)
Luxurious(48)
Great swimming pool(35)
Excellent afternoon tea(19)
Negative reviews(116)
Anonymous User
Horizon Grand Premier King
Stayed in Mar 2025
Solo travellers
9 review
9.0/10
Great
Posted on May 14, 2025
My Go-to hotel in Shanghai. Ideal location. Large room with unmatched view. Western Breakfast could be slightly improved, hasn’t changed since the hotel opened.
Rod So
Premier King Room
Stayed in Feb 2025
Business travellers
42 review
10.0/10
Outstanding
Posted on Mar 19, 2025
Everything was great! Breakfast selection and quality was more than enough, room was clean and nice, fitness center was superb with 25 meter lapping pool!
Response from Property: Dear guests, Thank you for staying at Jing'an Shangri-La. Your satisfaction is the greatest encouragement to our work. We look forward to your visit again! Shanghai Jing'an Shangri-La
ALI
Deluxe King Room
Stayed in Feb 2025
Business travellers
13 review
9.5/10
Amazing
Posted on Mar 24, 2025
Rooms are always clean , and staff is very welcoming . This was my second time to visit.
Response from Property: 尊敬的賓客，感謝下榻靜安香格里拉，您的滿意是對我們工作最大的鼓勵，期待您的再次光臨！上海靜安香格里拉
Guest User
Deluxe King Room
Stayed in Apr 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on May 31, 2025
Great rooms, fantastic restaurants, friendly staff. Ms. Apple at front desk is kind, friendly and helpful.
Miblu73
Horizon Grand Premier Twin
Stayed in Aug 2024
Business travellers
16 review
10.0/10
Outstanding
Posted on Oct 14, 2024
This is a perfect hotel for business trip. Ideal also to arrange meetings in room. Amazing top floor lounge, with good breakfast.
BensonNG
Deluxe King Room
Stayed in Jul 2024
Business travellers
4 review
10.0/10
Outstanding
Posted on Aug 18, 2024
The hotel open more then 10years, but Shangri-La always keep it in very good condition. Location: perfect & convenience Room: front desk upgrade me to room from the normal to premier 62sqm room. Becoz I wan check in early & my existing room haven’t ready. The view is beautiful in summer. Facility: all good the sauna steam gym & indoor swimming pool was fantastic
6/12
Guest User
Horizon Club Executive King Room
Stayed in Jan 2025
Business travellers
7 review
10.0/10
Outstanding
Posted on Feb 23, 2025
Another excellent stay at the ShangriLa Jing’an. Thank you to the attentive Horizon Club staff - to Coco and her team, Lucy, Sylvia, et al. Appreciate your hospitality to personalize our stay every time!
Response from Property: 尊敬的賓客，感謝下榻靜安香格里拉並做出了滿意的評價，期待您的再次光臨！上海靜安香格里拉
chan silvia
Deluxe King Room
Stayed in Jan 2025
Family
5 review
9.0/10
Great
Posted on Feb 16, 2025
Due to the negligence of the housekeeper, the room is not cleaned up properly!    The hotel manager has apologized for the issue and offered us room upgrade and free breakfasts.
Response from Property: 尊敬的賓客， 感謝您下榻上海靜安香格里拉並和我們反饋您的寶貴意見。我們將會和有關部門溝通提高服務質量，希望讓每位客人擁有完美而舒心的入住體驗。期待下次光臨！ 上海靜安香格里拉
Anonymous User
Deluxe King Room
Stayed in Jun 2024
Couples
7 review
10.0/10
Outstanding
Posted on Jul 28, 2024
Nice hotel, clean rooms. Good view from the building. However, the breakfast was quite average and the rooms were fairly old. Good hotel gym with all necessary equipment and nice spa facility.
Response from Property: Dear guests, thank you for staying at Jing'an Shangri-La and giving us a satisfactory evaluation. We look forward to seeing you again! Shanghai Jing'an Shangri-La
Guest User
Deluxe King Room
Stayed in Dec 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Feb 10, 2025
Had a very pleasant stay at Jiang’an Shagri-la. The room decors are a bit dated but service is superb. A special compliment must be given to Alex at the Concierge. He is friendly, proactive and willing to take extra steps to help the hotel guests, from recommending restaurants to arranging transportation. He is a 5-star employee for this 5-star hotel. Will return to this hotel in our next visit just because of this remarkable hospitality from the staff.
Response from Property: 尊敬的賓客，感謝下榻靜安香格里拉並做出了滿意的評價，期待您的再次光臨！上海靜安香格里拉
Guest User
Deluxe King Room
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 8, 2025
Beautiful hotel with spectacular view. Great service and  food.
Herve Alain
Deluxe King Room
Stayed in Feb 2025
Couples
30 review
10.0/10
Outstanding
Posted on Jun 3, 2025
Amazing hotel with crazy view on the city , one of my favorite in Shanghai
Han Chong Benny
Horizon Club Executive King Room
Stayed in Oct 2024
Family
9 review
10.0/10
Outstanding
Posted on Nov 28, 2024
Perfect location  and connected to Kerry centre with supermarket and all kinds of shopping areas. Will be back again. Got the horizon club room with access to the club. Great view and nice menu.
C W M
Horizon Grand Premier King
Stayed in Apr 2024
Family
16 review
10.0/10
Outstanding
Posted on May 12, 2024
Very happy with our stay at Shangri la Hotel Jing An. Both Shelly Hou and July Li were pretty helpful. Will definitely come back
Elizabeth Yap
Deluxe King Room
Stayed in Oct 2024
Business travellers
23 review
10.0/10
Outstanding
Posted on Nov 6, 2024
Super good location to walk around Jing An area especially Kerry Shopping Mall and Jing An Temple. Also very convenient and near to Jing An subway station for travelers to visit around Shanghai. Well, good hotel service as it is an international 5-star hotel anyway.