No.450 Chenyang Road, Pudong New Area, Shanghai, 201202, ChinaView Hotel Details
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Southern Airlines Pearl Hotel Guest Reviews
4.6/5
Very Good
511 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(511)
Positive reviews(494)
Reviews with photos/video(75)
Close to airport(92)
Easy to get around(51)
Delicious breakfast(45)
Friendly front desk staff(24)
Strange smell in room(15)
Has rooms for families(9)
Perfect for kids(9)
Tasty restaurant(8)
Negative reviews(17)
Anonymous User
Standard Queen Room
Stayed in Nov 2023
Solo travellers
9 review
4.7/5
Amazing
Posted on Jan 3, 2024
Good hotel not far from airport. Old style deco but cleanness was good. Comfortable bed, good room amenities and prompt pickup/drop off at the airport.
Response from Property: Thank you very much for your affirmation . We hope to see you again.
Anonymous User
Standard Queen Room
Stayed in Nov 2023
Solo travellers
1 review
3.7/5
Posted on Feb 4, 2024
Location was hard to get to from the airport if you don’t take the shuttle bus as normal taxis considers this too short.
Response from Property: Thank you very much for your affirmation of the hotel service, and welcome your next visit.
DH8626
Standard Queen Room
Stayed in Oct 2023
Business travellers
13 review
4.5/5
Great
Posted on Dec 4, 2023
Good for flight transit short stay near airport. SouthernAirline crews stayed in the same hotel.
Response from Property: Thank you very much for your affirmation . We hope to see you again.
Guest User
Standard Queen Room
Stayed in Sep 2023
Business travellers
27 review
4.2/5
Very Good
Posted on Nov 4, 2023
Very good location for traveling to or from Pudong airport. Very good shuttle bus service. Good breakfast.
Response from Property: Thank you very much for your affirmation . We hope to see you again.
Guest User
Standard Queen Room
Stayed in Nov 2023
Solo travellers
28 review
4.0/5
Very Good
Posted on Jan 21, 2024
It was clean… a little older and far from everything…. But it was good for the price
Response from Property: Thank you very much for your affirmation of the hotel service, and welcome your next visit.
Anonymous User
Standard Queen Room
Stayed in Oct 2023
Solo travellers
75 review
4.2/5
Very Good
Posted on Nov 13, 2023
Not far from the airport if you are arriving late. Gym is so so but breakfast is ok
Response from Property: Thank you very much for your affirmation 。At present, the hotel is also stepping up the upgrading of facilities,equipment to create a more comfortable accommodation environment,bring a higher quality accommodation experience for passengers. We hope to see you again.
poohwubear
Stayed in Feb 2023
Solo travellers
8 review
4.0/5
Very Good
Posted on Mar 19, 2023
It was ok for the price and proximity to the airport. I had an early 7am flight, so had to wake up early and call a cab to get to the airport. The main issue I had was the strong smell of cigarette smoke.
Response from Property: 尊敬的賓客,謝您入住南航酒店!期待您的再次光臨,祝您生活愉快!
Marine Alchch
Stayed in Jan 2023
Travel with friends
66 review
4.5/5
Great
Posted on Mar 1, 2023
Quite old dated hotel but very good service with free shuttle form and to pudong airport.
Very close to the airport, the staff can speak English and is very helpful.
Response from Property: Dear guests, thank you for staying at the Southern Airlines Pearl hotel. We are very happy to give you a pleasant stay experience. We sincerely look forward to your coming again and wish you a happy life!
Jieshi_Tong
Standard Queen Room
Stayed in Dec 2023
Business travellers
36 review
4.7/5
Amazing
Posted on Jan 8, 2024
very good service
Response from Property: Thank you very much for your affirmation of the hotel service, and welcome your next visit.
Abhishek b patel
Stayed in Jan 2023
Business travellers
11 review
5.0/5
Outstanding
Posted on Mar 13, 2023
Nice short stay, comfortable
Response from Property: Dear guest, thank you for your recognition of Shanghai Southern Airlines Pearl Hotel. We have always been committed to providing guests with friendly and meticulous warm-hearted services and a warm and comfortable living environment. The hotel is adjacent to Pudong Airport and Disneyland, and there is free transportation to and from the hotel. Traveling is convenient, with restaurants, banks, convenience stores and other supporting facilities nearby! We sincerely look forward to your visit again and wish you a happy life!
ALEKSEI
Deluxe Family Suite
Stayed in Jan 2023
Family
92 review
4.0/5
Very Good
Posted on Feb 6, 2023
Very nice hotel
Response from Property: Dear guests, thank you for staying at the Southern Airlines Pearl hotel. We are very happy to give you a pleasant stay experience. We sincerely look forward to your coming again and wish you a happy life!尊敬的宾客,感谢您入住上海南航明珠大酒店,我们非常高兴能给您一个愉快的入住体验,真心期待您的再次光临,祝您生活愉快!
Guest User
Deluxe Family Suite
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 26, 2024
We stayed here three times during this trip, and each time we needed to stay overnight to catch an early flight the next day. The location is great because it's close to the airport. The parent-child room here is very large and the layout is very thoughtful. Both the front desk and room service staff are very considerate and dedicated. A big thumbs up to the front desk staff Xiao Wu and Xiao Liu (I hope I remember their names correctly) who served us. They worked very carefully and noticed that we had two children, so they gave them a China Southern Airlines mini airplane component similar to Lego. Although the room is not new, the sanitation work is also very good. A phone call quickly sent the things we needed to the staff of the room center. In short, the experience is very good, especially the parent-child room. I will definitely stay here again if I have the chance in the future!
Original TextTranslated by Google
Response from Property: [Adjacent to the terminal, Disney shuttle] Your five-star praise has given us unlimited motivation to continuously improve our quality. Dear guests, thank you for staying at China Southern Airlines Hotel and your recognition of our service! The hotel is adjacent to Disneyland at Pudong Airport, and the driving time is 12 minutes/25 minutes respectively. There are free shuttles for both business and tourism. The hotel is surrounded by restaurants, banks, supermarkets and other supporting facilities, making travel very convenient! Looking forward to your visit again, and wish you a happy life~~
Guest User
Standard Queen Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Worthy of the title of China Southern Airlines Pearl! Worthy of China Southern Airlines' image as a big company! The room is spacious, bright, clean and tidy, the service is meticulous, warm and thoughtful! Especially the front desk beauties and Mr. Du and Mr. Zhang who provide transportation services, no matter morning or night, they will answer your call and respond to your request! During the period, we went to Florence Town and Disneyland to play until nine o'clock in the evening, and they took the initiative to arrange vehicles and pick us up on time. Everything was perfect! 100 million likes!!
Original TextTranslated by Google
Response from Property: 【鄰客運大樓 迪士尼接送】您的五星好評給了我們不斷提升品質的無限動力。尊敬的賓客,感謝您入住南航酒店及對我們服務的認可!酒店毗鄰浦東機和場迪士尼樂園,車程時間分別為:12分鐘/25分鐘,來回都有免費車輛接送,商務、旅遊出行都很方便;酒店周邊餐廳、銀行、商超等輔助配套一應俱全,出行非常便利!期待您的再次光臨,祝您生活愉快~~
Huzhizhu_
Standard Queen Room
Stayed in Oct 2024
Solo travellers
20 review
5.0/5
Outstanding
Posted on Dec 21, 2024
[Good] Very close to the airport, there is a shuttle bus to the terminal at 4 am, so it is no problem to catch the Peach Airlines flight at 6:05. The room is very clean and the staff is also very warm and friendly, which left a deep impression.
[Bad] There is a little noise under the flight line.
[Summary] For passengers who have high requirements for accommodation environment, this is one of the most cost-effective hotels near Pudong Airport for catching early flights.
Original TextTranslated by Google
Response from Property: 【鄰客運大樓 迪士尼接送】您的五星好評給了我們不斷提升品質的無限動力。尊敬的賓客,感謝您入住南航酒店及對我們服務的認可!您提出的噪音問題,酒店客房提供降噪耳塞給有特殊需求的賓客,另外酒店位置不在飛機航線下哦,酒店毗鄰浦東機和場迪士尼樂園,車程時間分別為:12分鐘/25分鐘,來回都有免費車輛接送,商務、旅遊出行都很方便;酒店周邊餐廳、銀行、商超等輔助配套一應俱全,出行非常便利!期待您的再次光臨,祝您生活愉快~~
ronggang
Standard 2-bed Room
Stayed in Oct 2024
Business travellers
70 review
4.7/5
Amazing
Posted on Nov 6, 2024
Pudong Airport scheduled pick-up: Very good, the best pick-up service I have ever encountered. The driver was waiting at the airport early, with a good attitude and seriousness. The car was stable, the room was clean and tidy, and the breakfast was average but filling.
Original TextTranslated by Google
Response from Property: [Next to the passenger terminal building and adjacent to the subway station] Thank you for your trust in Shanghai Southern Airlines Pearl Hotel. At the same time, thank you for your evaluation of the hotel. Seeing that you are not particularly satisfied with our environment and breakfast, we have also sorted out and adjusted the software and hardware issues: We are currently upgrading and optimizing the hotel's environment and room facilities. Secondly, the hotel is constantly updating the types of breakfast and improving the quality of the meals. We will always improve the hotel's services with stricter requirements and standards. Although the hotel has been recognized by many guests for its 24-hour free airport pick-up and enthusiastic staff service, we know that there are still many aspects that require continuous improvement, and please believe that we will continue to work hard to provide you with a more comfortable and thoughtful hotel. Service experience. All the hotel friends are looking forward to your visit again! Thank you for your support and understanding. I wish you a safe journey and a happy life. Goodbye!