iu Hotel(Shanwei City Government)

iu Hotel(Shanwei City Government) Reviews

iu Hotel(Shanwei City Government)

No.270, Tonggang Road, Urban District, Shanwei, Guangdong, ChinaView Hotel Details
iu Hotel(Shanwei City Government)
iu Hotel(Shanwei City Government)iu Hotel(Shanwei City Government)iu Hotel(Shanwei City Government)
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of iu Hotel(Shanwei City Government)

9/10
Good
585 review
Verified reviews
Location9.0
Amenities8.9
Service9.1
Cleanliness9.0
Filter by:
Sort by:
All reviews(585)
Positive reviews(559)
Reviews with photos/video(83)
Friendly front desk staff(33)
Classy environment(26)
Easy to get around(16)
Average sound insulation(14)
Near shopping area(10)
Comfortable bed(8)
Many amenities(7)
Negative reviews(26)
Doerscheln Silke
Xiao U Exquisite Twin Room
Stayed in Feb 2025
Couples
18 review
8.5/10
Very Good
Posted on Mar 11, 2025
We've stayed at this hotel a few times and the hotel staff is consistently friendly and helpful. The check-in service is quick and smooth. We've booked 3 rooms this time as we were traveling with friends. The air-conditioner in one of the booked rooms didn't work properly and the room had a strong cigarette smell. The other 2 rooms were clean and the beds were very comfortable. There are lots of places to eat nearby. We'd definitely stay at the IU hotel again. 
Response from Property: 尊敬的賓客:感謝您對酒店的支持與信任,同時就您反饋的問題表示誠摯的歉意,我們已將相關問題反饋至酒店客房部,加強對房間設施設備的檢查,加強對客房的通風除味工作,確保此類問題不會再次發生。再次對您一直以來的信任與支持表示感謝,同時真誠的期待您的再次光臨,祝您和您的朋友家人旅途愉快,一路順風!
alwayu
Small U Comfort Twin Room
Stayed in Feb 2025
Couples
8 review
7.5/10
Posted on Mar 16, 2025
Need to walk alot in order to get around but lot of eatery nearby
Response from Property: 尊敬的賓客:感謝您對酒店的支持與信任,期待您的再次光臨!
Guest User
Xiao U Exquisite Twin Room
Stayed in Jan 2023
Family
9 review
10.0/10
Outstanding
Posted on Feb 26, 2023
The hotel is quite new. Rooms are clean and spacious. Renovation is modern. Really enjoy the stay here and will definitely visit again when back to the city.
Response from Property: Dear guests: Thank you very much for your support and trust in the hotel, and in your busy schedule to write comments, your satisfaction is our driving force to continue to move forward, we will take your recognition and encouragement to continue to work hard, do a good job in our service, optimize our facilities, for every trust and support our IU friends to provide a better environment. Thank you again for your recognition of the standard water, I wish you a happy life, smooth work, also look forward to your visit again, I hope you and IU every time together can become each other a good memory!
Guest User
Xiao U Super Double Bed Room
Stayed in Jan 2025
Business travellers
4 review
8.0/10
Very Good
Posted on Feb 4, 2025
I came during the Spring Festival. The hotel is located very close to Erma Street. The room is clean and hygienic. The front desk lady provided good service. I booked a business room, which was quite spacious.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at IU Hotel and sharing your pleasant stay experience. Thank you for taking the time to give valuable comments on our service, hygiene and accommodation environment. Since its opening, the hotel has been adhering to the belief of excellent service and creating a unique and unforgettable experience for every guest. We are honored that you had a great time at our hotel and we are very pleased to be your first choice. Looking forward to your next visit! I wish you good health! May all your wishes come true! Happy family!
Guest User
Small U Comfort Twin Room
Stayed in Dec 2024
Family
10 review
9.0/10
Great
Posted on Jan 17, 2025
The guy at the counter was very good. He knew we were foreigners and didn't have a Chinese mobile phone number, so he arranged for an auntie to help us connect to the hotel wifi. The hotel is also close to Ermalu Road
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing IU Hotel and thank you for your high evaluation of our hotel! Cleanliness, high-quality services, convenient transportation, everything, does it make you feel the warmth of “home”? Now we are still on the road of growth, and hope to get your guidance and supervision! Looking forward to seeing you again soon and wish you a happy life! May all your wishes come true! In good health!
sungp88
Xiao U Exquisite Twin Room
Stayed in Nov 2024
Solo travellers
42 review
8.5/10
Very Good
Posted on Dec 20, 2024
The hotel is located on Tonggang Road, surrounded by many delicious restaurants and is very lively. It is a little far from Ermalu Road, but there is a bus to the high-speed rail station at the door. It is better for hotels to use disposable face towels, but hygiene work needs to be improved.
Original TextTranslated by Google
Response from Property: Thank you for your support and trust in the hotel. We apologize for the problem you reported. We have reported the problem to the housekeeping department for rectification. Thank you for your valuable suggestions and look forward to seeing you again!
XiaoguiGvarusl
Cozy Xiao U Double Bed Room
Stayed in Sep 2024
Solo travellers
160 review
9.5/10
Amazing
Posted on Oct 19, 2024
Facilities: All the necessary facilities are available and well maintained, making it a very cost-effective hotel choice. Hygiene: Generally speaking, there was nothing wrong with the hygiene, and there was no discomfort after sleeping. Environment: The surrounding environment is very good, with coffee shops, old restaurants, supermarkets and markets. It may be a bit far from the most popular Ermalu in Shanwei, but everything else is quite good. Service: The front desk staff is very responsive and very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing IU Hotel and thank you for your high evaluation of our hotel! Cleanliness, high-quality services, convenient transportation, everything, does it make you feel the warmth of “home”? Now we are still on the road of growth, and hope to get your guidance and supervision! Looking forward to seeing you again soon and wish you a happy life! May all your wishes come true! In good health!
Anonymous User
Xiao U Exquisite Twin Room
Stayed in Aug 2024
Family
25 review
8.5/10
Very Good
Posted on Sep 17, 2024
The price is affordable, it is safe to swipe your card to go upstairs, the decoration is also quite new. There are local night snack stalls nearby, there are a lot of various foods, it is very convenient, there is also a HSBC bank nearby
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at IU Hotel and sharing your pleasant stay experience. Thank you for taking the time to give valuable comments on our service, hygiene and accommodation environment. Since its opening, the hotel has been adhering to the belief of excellent service and creating a unique and unforgettable experience for every guest. We are honored that you had a great time at our hotel and we are very pleased to be your first choice. Looking forward to your next visit! I wish you good health! May all your wishes come true! Happy family!
Anonymous User
Cozy Xiao U Double Bed Room
Stayed in Jul 2024
Booked for others
1 review
3.0/10
Posted on Aug 25, 2024
There is no hygiene at all. The whole room is so dirty. There is dirty mold on the walls and small black spots on the headboard of the bed. Every corner was dirty, not even the surface was done. The soundproofing is very poor. I don't know if it was because it was Saturday and we booked a room online a few days in advance at a cheap price, but they gave us such a bad room. Really not recommended.
Original TextTranslated by Google
6/11
Response from Property: Dear guests: Thank you for your support of the hotel. At the same time, we sincerely apologize for the problems you reported. We have reported the problems to the housekeeping department and are trying to correct them. Once again, we sincerely apologize to you!
Guest User
Family Suite
Stayed in Jul 2024
Travel with friends
7 review
10.0/10
Outstanding
Posted on Aug 26, 2024
The suite we stayed in was for three people, with two rooms. One of the rooms had a door, and the other had a curtain, so men and women could live together. The only downside was that the TV couldn't cast the screen, but everything else was pretty good. Remember to go to Lao Gao to drink juice, not just cups
Original TextTranslated by Google
Response from Property: Thank you for your support and trust in the hotel. We will communicate with the system operator about the problem of hotel screen projection to see what the situation is. Once again, we would like to express our sincere gratitude to you and look forward to your visit again!
Guest User
Small U Comfort Twin Room
Stayed in Jul 2024
Family
5 review
10.0/10
Outstanding
Posted on Aug 25, 2024
The room is very clean, the customer service and security are very friendly, it is very close to Ermalu, and it is relatively quiet at night. It would be better if the drainage pipes of the air conditioner outdoor unit could be connected uniformly and there was no constant dripping sound.
Original TextTranslated by Google
Response from Property: Thank you for your support and trust. We will immediately work with the engineering team to resolve the issues you reported. Thank you for your valuable suggestions and wish you a pleasant journey!
Guest User
Xiao U Super Twin Room
Stayed in Jul 2024
Family
3 review
10.0/10
Outstanding
Posted on Oct 16, 2024
The twin room we stayed in was very big and the air conditioning was very powerful. Except for the poor sound insulation, everything else was good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing IU Hotel and thank you for your high evaluation of our hotel! Cleanliness, high-quality services, convenient transportation, everything, does it make you feel the warmth of “home”? Now we are still on the road of growth, and hope to get your guidance and supervision! Looking forward to seeing you again soon and wish you a happy life! May all your wishes come true! In good health!
Guest User
Xiao U Super Double Bed Room
Stayed in Jan 2025
Couples
4 review
1.0/10
Posted on Feb 3, 2025
Super bad If you want a good night's rest, avoid this hotel! There is absolutely no soundproofing, and you can hear everything in the corridor clearly. It was impossible to sleep at 1 or 2 in the morning with children running around and making noise. The corridor was very noisy in the morning and I didn't get a good night's rest. There is a laundry room next to the room, and I could hear the sound of the washing machine drum even when I was sleeping! ! Also, the room was not the same as the one I booked! The towels also smelled! Summary: If you want to have a good rest, don't book this hotel! ! ! ! ! !
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your support of the hotel. We deeply apologize for the problems you reported. During the holidays, there are more guests and more children, so it will be a bit noisy. We will communicate with the engineering department to solve the problem of washing machine noise. Once again, we sincerely apologize to you!
Guest User
Cozy Xiao U Double Bed Room
Stayed in Jun 2024
Business travellers
29 review
6.0/10
Posted on Sep 2, 2024
Very small space, no breakfast
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your support to the hotel. We also apologize for the problems you mentioned about the hotel breakfast and room space. Our comfortable and large room types will have different room sizes. Some rooms are located at the end. Due to the architectural layout, Relatively small. We are currently working on the breakfast issue. Thank you again for your support and look forward to your visit again!
雪兔
U-Choice Business Suite
Stayed in Mar 2025
Business travellers
2 review
3.0/10
Posted on Apr 11, 2025
蠻令人驚嚇的酒店. 大廳裝潢的還有點樣子, 不精緻但有新潮感, 只是房間內裝令人不敢恭維. 整個感覺就一個詞: 很經濟的裝潢. 書桌沒有椅子, 窗邊一個小圓桌也沒有椅子, 實在是很莫名其妙的擺設. 沈重的棉被, 蓋起來挺不舒服. 我和老公訂了三個晚上, 只住了一個晚上, 就決定放棄換酒店. 已經付的費用都不想要了, 如果不是到萬不得已, 真的不建議.
Translate
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!