Junlan Hotel Reviews

Good location, with malls and supermarkets nearby. It is a short 10min walk from the metro station. Hotel is clean and staff helpful. Rooms were spacious enough.

Nice location very convenient near to the shopping mall

good place

Good n nice

The location of the hotel is not bad, it is between Xixiang Station and Pingzhou Station, and you can walk to Yantian Night Market Street or Daqianli Shopping Mall. The room has enough space, and the cleanliness and hygiene are satisfactory. The smart toilet in the bathroom is a surprise. The room rate also includes breakfast, and the overall cost performance is high. Unfortunately, there is one flaw, which is the shower room in the bathroom. The decoration looks beautiful, but problems arise when it is used. The gap of the bathroom door is too large and there is a gap at the bottom. When showering, it is easy for the shower head to let water flow through the gap of the door and out to the bathroom floor. After showering, half of the bathroom floor is covered with water. The drain cover of the shower room is also easy to shift, so you must be careful to avoid hurting your feet when showering.

The bed is big ~ the sofa is very comfortable. The bathrobe is very comfortable. There are disposable bathtub covers and everything else. It would be better if there is a refrigerator. The aunt is so considerate and reminds us to drink more water and wear clothes hahaha. The front desk is also very polite. Very good. I will come back for vacation next time.

The staff is friendly and courteous. The room is clean and spacious. However, the glass door of the bathroom is a little transparent. There are also few choices for breakfast. There is nothing left after I went there at 8 o'clock.

After the renovation, the quality improved immediately. I didn't want to stay here even once before. Clean and comfortable now Facilities: complete Hygiene: clean and tidy Environment: Business type Service: There is no requirement for timely invoicing of services.

Overall it's OK, facing the street, convenient transportation, OK room facilities, good value for money, I will go there again if necessary. It is recommended that *** people on business trips to Shenzhen try to stay here.

I checked in at about 7, but there was only one attendant in the lobby and there were six people waiting to check in in front of me, there was a woman in line behind me, although I did not wait long hoping the hotel arranged better attendants on duty.

There is a problem with the smart toilet. It keeps flushing automatically when you sit down. There is also a bit of urine smell in the bathroom. I believe it is because the floor has not been mopped for a while. The room is big, clean and the bed is comfortable.

I don’t know where the good reviews came from. The bathroom I booked for a deluxe single room was so small that I hit my head when I turned around. There was nothing for breakfast and the air conditioner was very noisy.

It was very bad. When we arrived at the hotel at around two o'clock in the afternoon, we were told that the hotel was still being cleaned. Finally, we were able to get in, but we found out that it was not the dinosaur-themed parent-child room we booked, and there was no tent (I had to rush twice to get it). There was actually a chess and card room next to the parent-child room. It was extremely noisy, and the smell of cigarette smoke was loud when walking next to it. Heavy. The most important thing is that the next day when I stepped on the mat where my child was playing, I found a small shard of glass, which pricked me. I thought it was just a slight skin rupture and bleeding, but I didn’t want to worry about it. But not long after, the child was on the bed, floor, etc. A lot of small glass fragments were picked up in many places. I called the front desk and the front desk brought a mop up and mopped it a few times. My child picked up several small pieces on the spot. I gave it to the staff directly and asked her how to explain this situation. It was a parent-child room and there was so much glass. It's a small fragment. Fortunately, an adult got it. What if a child got it? We asked her to give us an explanation, and the staff replied that she would contact the manager before replying. As a result, there was no reply, so we had to pack up and check out (who dares to stay in a room with debris like that?). We went downstairs and asked the front desk for an explanation, but they were told that the manager was not here. At this time, lunch time also arrived, so we said that we should eat first, and we must give our answer after eating, and the staff agreed. Unexpectedly, I came over after lunch and was told again that the manager was not there. The staff's attitude also became bad and they didn't give us the contact information of the person in charge. We have no choice but to say: If you don't handle anything, then you can only hand it over to the consumer complaint platform. The staff directly replied: You can do whatever you like (the attitude is extremely bad). A few days later, the hotel staff came to look for her on their own and twisted the facts, saying that there could be no broken glass in their hotel. When my family goes on a trip, should I bring shards of glass to frame it? If there were no glass fragments, and the first time the staff went up and saw the fragments swept up with their own eyes, what would my child pick up on the spot? I really regret trusting them so much and not taking more photos. The environment of a hotel costing more than 300 yuan a night, this kind of attitude towards consumers, is really uncomfortable. . .

The location of the hotel is very good. There are many restaurants near the hotel. There are large shopping malls and night markets nearby, which is very convenient. The service of the front desk lady is very polite and kind. The rooms are neat and clean without the smell of cigarettes. The price is high and suitable for a family trip.