Vienna International Hotel (International Convention and Exhibition Center Ma'anshan Subway Station) Reviews

Response from Property: Thank you for sharing your feedback. We appreciate your honesty about the hotel’s traditional Chinese style, breakfast variety, and language barriers, which we’ve noted for improvement. As a heritage-focused hotel, we aim to preserve cultural authenticity, but we recognize the need to enhance international accessibility. To address your concerns: - English Training: We’re rolling out language programs for staff to better assist non-Chinese speakers. - Breakfast Expansion: While we celebrate traditional Chinese breakfasts, we’ll introduce simple international options for diverse tastes. We’re sorry your experience fell short, especially compared to other stays. Your input helps us strive for better, and we hope to welcome you again to show our progress.

Response from Property: Dear guest, we are so glad to hear that you had a pleasant stay with us even during the busy period of the major convention in town. We always strive to provide a great experience regardless of the external circumstances. And we're happy you enjoyed our breakfast selection! Looking forward to welcoming you back soon.

Response from Property: Thank you very much for taking the time to share your experience! We are both delighted and deeply responsible to see the affirmation of 4.5 points. We have organized a team to deeply review the parts that did not reach perfection and will make every effort to improve the shortcomings. We look forward to the opportunity to reunite with you in the future with better service and create perfect memories for you!

Response from Property: 尊敬的客人，您好！我是你的網上貼身管家小維。感謝您對維也納國際酒店（深圳國際會展中心馬安山地鐵站店）進行誠摯的點評。您對酒店的認可令我們深感鼓舞。我們會繼續努力為每一位賓客呈現貼心的服務和愉悦的享受，記得常來哦！

Response from Property: Dear guest: Hello! Thank you very much for your stay. Sorry for the bad experience! You reflect the old equipment problems, we will comprehensively check and make targeted rectification. And plans to update the facilities and equipment. If you have any questions or needs during your stay, please call the front desk and we will deal with and solve them in the first time. Thank you again for your support and sincerely look forward to your visit again!

Response from Property: 尊敬的賓客: 您好！ 非常感謝您對酒店的支持和各方面的認可， 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗， 看到您的滿意和肯定， 我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來。

Response from Property: 尊敬的賓客您好！感謝您的入住並在百忙中對我們進行點評。很感謝您對我們酒店提出的寶貴意見，我們會針對您的意見進行檢查、及時進行整改，酒店全體員工期待您再次入住，祝您身體健康，謝謝！

Response from Property: It is really worth it for our sincere service to receive such a heart-warming evaluation from you. We will work harder in the future and will not let you down!

Response from Property: Dear, hello! Xiaowei is very grateful that you chose our hotel. Xiaowei is really happy to see your positive evaluation. Please allow me to show off this praise to my other friends. Vienna Hotel pays great attention to service, so that you can feel warm and comfortable as if you are at home when you arrive at the hotel. Xiaowei is looking forward to your next stay, and my heart is pounding! Finally, thank you very much for your affirmation of us, and we will continue to work hard. - Xiaowei in the struggle

Response from Property: Dear guests! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose Vienna International Hotel (Shenzhen International Convention and Exhibition Center Ma'anshan Subway Station) again whether you are on business or travel. We sincerely look forward to your visit again!

Response from Property: Dear distinguished guest, hello! Thank you for your patronage and comments, and for your praise for the service quality of our Vienna Hotel! Your recognition is an incentive for us to surpass ourselves. Continuous innovation and continuous improvement of service quality are our unremitting goals, and bringing pleasure and enjoyment to guests is our service tenet. We look forward to your stay again, and wish you good health and a happy family!

Response from Property: Dear guest, hello! I am your online butler Xiao Wei. Thank you for your sincere review of Vienna International Hotel (Shenzhen International Convention and Exhibition Center Ma'anshan Subway Station). We are deeply encouraged by your recognition of the hotel. We will continue to work hard to provide every guest with attentive service and pleasant enjoyment. Remember to come often!

Response from Property: Dear guest: Hello! Thank you for staying at Vienna International Hotel (Ma'anshan Subway Station, Shenzhen International Convention and Exhibition Center). In this Year of the Snake, we are honored to receive such detailed and satisfactory feedback from you. Your stay with your family is a great trust in us. The hotel pays attention to the sense of space in the room design to ensure that guests have a comfortable living experience. The housekeeping team strictly follows the cleaning standards every day, striving to make every inch of the corner clean and spotless, from the careful maintenance of the carpet to the debugging of the bathing facilities, all to meet your needs. The front desk staff upholds the professional service spirit and thoughtfully sends you breakfast coupons, striving to improve your satisfaction in the details. At the same time, the convenient parking service also helps your travel. Thank you for your recognition, look forward to serving you again, and wish you and your family all the best in the new year.

Response from Property: Xiaowei is very happy to see your comments. Xiaowei has always been committed to providing every guest who comes here with an efficient and high-quality accommodation environment and giving you the most enthusiastic and considerate service. Your praise must be that our friends have given you special memories. Xiaowei is looking forward to your next stay. It is better to share happiness with others. You can also share it with your friends and family to come and see Xiaowei together. Bringing you surprises and touching moments is our goal.