Four Seasons Hotel Apartment (Shenzhen Luohu)

Four Seasons Hotel Apartment (Shenzhen Luohu) Reviews

Four Seasons Hotel Apartment (Shenzhen Luohu)

4907, 49th Floor, Huaxun Center, Bao'an South Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Four Seasons Hotel Apartment (Shenzhen Luohu)
Four Seasons Hotel Apartment (Shenzhen Luohu)Four Seasons Hotel Apartment (Shenzhen Luohu)Four Seasons Hotel Apartment (Shenzhen Luohu)
Check available rooms for your travel dates
We Price Match
1 night

Four Seasons Hotel Apartment (Shenzhen Luohu) Guest Reviews

4.3/5
335 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.2
Filter by:
Sort by:
All reviews(335)
Positive reviews(314)
Reviews with photos/video(60)
Easy to get around(28)
Classy environment(22)
Many amenities(16)
Friendly front desk staff(14)
Perfect for families(7)
Loved the night views(6)
Close to metro(3)
Clean bedding(2)
Negative reviews(21)
力鄭
Multi-level Deluxe Twin Room
Stayed in Nov 2024
Family
22 review
4.0/5
Very Good
Posted on Dec 26, 2024
We stayed in this hotel for two nights during Christmas. Location-wise it is in the middle of nowhere, but there are numerous eateries nearby. We booked a two bedrooms (upgraded to three bedrooms) suite and it was quite spacious. Be mindful that there is no airconditioning for the upper rooms and I think it will be a challenge in summer. There is no shower curtain in the toilet. You can imagine what will be the situation after bathing. But you got what you paid for. For this price, I have no compaint at all.
Response from Property: Dear guest: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments! Thank you again for your affirmation of our hotel! Looking forward to visiting again! I wish you a pleasant journey!
Guest User
Deluxe Duplex Room (3 beds)
Stayed in Nov 2024
Family
13 review
3.7/5
Posted on Jan 16, 2025
Good location and easy to go anywhere
Response from Property: 尊敬的賓客:非常感謝您對我們酒店的點評,我們會再接再厲不辜負您的點評,再次感謝您對我們酒店的肯定,期待再次光臨!祝您旅途愉快!
Guest User
Deluxe Duplex Room (3 beds)
Stayed in Dec 2024
Family
2 review
1.5/5
Posted on Jan 11, 2025
its awfull apartment. too small and uncomfortable, bedbugs cockroaches 😞 cleaner have a only one towel he cleaned toilet after kitchen then floor etc….
Response from Property: Dear guest: There is a lot of garbage in your room. It is not hygienic at all. You don't even wash the borrowed items when you leave. I don't want to say too much.
Guest User
Multi-level Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Excellent stay excellent location and a great service. Honest people, I have forgotten some of my clothes at the appartement and I didn't noticed that, they have informed me immediately but unfortunately I took the train heading to another city, they managed to send them to me on the same day and the delivery was made next morning at 8am by the delivery guy .. what an experience I was really stunned and chocked by their service and professionalism.. and again it's the best option for a stay in Shenzhen.. recommend it very much
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, wish you a pleasant journey! Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, wish you a pleasant journey!
Yanyi
Deluxe Duplex Room (3 beds)
Stayed in Feb 2025
Family
2 review
1.0/5
Posted on Mar 10, 2025
Bad review! 👎🏻👎🏻The hygiene and facilities are extremely poor🤮🤮Very dilapidated, the bathroom door has no lock, no shower curtain, the floor is slippery even when wearing slippers, the shower head is weak, like dripping water, the floor is dusty after the sofa, there are many stains on the stairs in the room, as if they have not been cleaned, and it is very hard to climb the stairs, the air conditioner has no wind, it is not cool at all, to get to the hotel, you have to take the elevator on the 36th floor and go up to the 40th floor to reach the hotel front desk
Original TextTranslated by Google
6/10
Response from Property: Dear guest: We are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again! 🌹
Guest User
Multi-level Deluxe Twin Room
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 11, 2025
The location is very convenient, there are many places to eat downstairs, the room is very clean, you can see the view from the room, the service at the front desk is also very good, I will come here again next time I come to play
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments! Thank you again for your affirmation of our hotel. We look forward to visiting you again and wish you a pleasant journey! 🌹
Guest User
Deluxe Room - with View (Queen bed)
Stayed in Jan 2025
Other
41 review
5.0/5
Outstanding
Posted on Feb 21, 2025
The hotel is OK, but it is inconvenient to order takeout, you can only put it in the self-service cabinet
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your good comments on our hotel. We will continue to work hard and live up to your praise! Thank you again for your affirmation of our hotel. We look forward to visiting you again and wish you a pleasant journey! 🌹
Carrie
Multi-level Deluxe Twin Room
Stayed in Dec 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Jan 21, 2025
The hotel is located on the 49th floor. You have to take the elevator from the lobby to the 36th floor and go out to the opposite elevator and then take the elevator to the 49th floor. The service attitude is very good. I asked her about the check-out time. She said that she understood that I checked in late at night, so she extended the check-out time🥰. Very user-friendly and she also upgraded the room. My room is as tidy and comfortable as the photo The stinky tofu downstairs is delicious😋
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your praise for our hotel! We will continue to work hard and live up to your praise! Thank you again for your affirmation of our hotel, we look forward to visiting you again! Have a nice trip!
Guest User
Family Friendly Room - 3-Room
Stayed in Nov 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Service: Very good Hygiene: Very clean Facilities: Very complete Close to the port, the night view is also very beautiful, the floor is high, good reviews!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your favorable comments on our hotel. We will continue to work hard to live up to your favorable comments! Thank you again for your affirmation of our hotel! Looking forward to visiting again! Have a nice trip!
Guest User
Deluxe Duplex Room (3 beds)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The room is great, the atmosphere is great! There are so many things to eat and do downstairs Transportation is also very convenient
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your good comments on our hotel! We will continue to work hard to live up to your good comments! Thank you again for your affirmation of our hotel, and look forward to visiting again! I wish you a pleasant journey!
chan
Deluxe Duplex Room (3 beds)
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The location of the hotel is good. There are hairy crabs nearby and you can buy snacks on site. The hotel is clean and well-managed. The scenery is very charming. I will go there again next time
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your favorable review of our hotel! We will continue to work hard to live up to your praise! Thank you again for your affirmation of our hotel! Looking forward to visiting again! Have a nice trip!
Guest User
Deluxe Duplex Room (3 beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 18, 2024
The room was clean and comfortable. The front desk staff provided good service. The building is strategically located with convenient transportation. There are many places to eat and visit around. It is also close to Luohu Checkpoint, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!
Guest User
Deluxe Room - with View (Queen bed)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Good service, clean and tidy, many elevators, fast speed, very convenient for a family to travel, worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!
Guest User
Multi-level Deluxe Twin Room
Stayed in Sep 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Facilities: Complete facilities, all necessary hygiene: Hygiene is very good, the three rooms are very clean Environment: Beautiful environment and good location Service: The service is very good. You can check in early in the morning. All in all, it is a good experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!
Bangdisimaxin
Deluxe Duplex Room (3 beds)
Stayed in Sep 2024
Business travellers
27 review
5.0/5
Outstanding
Posted on Oct 16, 2024
I really recommend this hotel apartment. I have stayed here many times and every time I feel very comfortable and warm. I also recommend it to my friends and they are all very satisfied. I will come again if necessary.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!