158 West Yuhua Road (Yuhua Xi Lu), Qiaoxi District, Shijiazhuang, Hebei, 050000, ChinaView Hotel Details
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Guest Reviews of Yanshan Hotel
9.5/10
Outstanding
595 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.6
Cleanliness9.6
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All reviews(595)
Positive reviews(577)
Reviews with photos/video(73)
Delicious breakfast(59)
Easy to get around(41)
Convenient parking(32)
Perfect for business trips(21)
Convenient for shopping(21)
Large rooms(20)
Friendly front desk staff(10)
Located in the city centre(9)
Negative reviews(18)
Guest User
Deluxe Single Room
Stayed in Apr 2024
Business travellers
4 review
7.0/10
Posted on Jun 7, 2024
It was refurbished from existing building, out from the town area and tourists attraction places.
Long travelling time from one location to another to be taken into consideration.
Staff are nice and friendly
Response from Property: 尊敬的賓客您好,看您的評論內容,您是不是評論錯酒店啦?我們酒店位於石家莊市中心,交通便利,歡迎您的下次光臨!
WISS
Deluxe Single Room
Stayed in May 2023
Business travellers
10 review
10.0/10
Outstanding
Posted on Jun 14, 2023
I liked so much this hotel, it’s very comfortable and very clean
Response from Property: Hello Friends, thank you for the YoungSun Hotel Praise and love! Out of the comfort of living outside is the hope of each passenger, but also the ultimate goal of hotel services. We will continue our efforts to make the journey As Good as It Gets and hope to meet you again. Have a good day!
ZackB
Deluxe 2-bed Room
Stayed in Dec 2024
Solo travellers
13 review
9.0/10
Great
Posted on Jan 31, 2025
Good stay
Response from Property: 聽到您説住得很好,我們心裏真是樂開了花!能為您打造舒適愜意的住宿體驗,是我們一直努力的方向。希望您在今後的日子裏一切順遂,若您有再次出行的計劃,歡迎隨時回來,我們定當以更優質的服務迎接您!
Guest User
Deluxe Single Room
Stayed in Apr 2024
Family
7 review
10.0/10
Outstanding
Posted on May 4, 2024
I am very happy to find such a hotel. Although the hotel is a bit old, the service facilities in all aspects are relatively complete. The waiters are responsive to requests. The equipment is a bit old, but they are all good brands. It is very close to Longquan Ancient Town. It is very close to the museum.
Original TextTranslated by Google
Response from Property: We are really touched to see your positive comments on Yanshan. Thank you very much for your recognition and recommendation of the hotel. You really have a pair of eyes that are good at discovering beauty. With your recognition, we will be more and more motivated, and our service will be better and better. I hope you can also supervise us and look forward to meeting you again~~
Guest User
Deluxe Room (King Bed)
Stayed in Mar 2024
Family
9 review
10.0/10
Outstanding
Posted on Apr 24, 2024
I am very satisfied with the hotel I chose for this trip. It is located in the center of Shijiazhuang, opposite the Vientiane City, and is very prosperous. The hotel has its own parking lot in the backyard, and there are charging piles, which is very convenient. The room is relatively large, and the extra large 2.4 meters is made of two beds, but the middle is well handled, with no gaps, which is very good. The bathtub is very comfortable. The head called me twice to confirm before checking in, which was very responsible. He also thoughtfully prepared children's toothbrushes and slippers for children. The children liked it very much. Dinner was eaten at the hotel. There was a group purchase on Dianping. The price was very suitable and the taste was very delicious.
Original TextTranslated by Google
Response from Property: Dear guests, Yanshan Hotel has been working hard to provide guests with warm and thoughtful services, so that every guest can feel the warmth and comfort of home. We have also always paid attention to the guest experience and ensure that guests can enjoy their stay every day. Thank you very much for your praise and support. We will continue to improve the hotel facilities and service level, and look forward to meeting you next time!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Family
3 review
10.0/10
Outstanding
Posted on Apr 6, 2024
Very cost-effective, spacious room, two beds can be put together, complete facilities. It has its own parking lot, convenient parking. Across the road is the Vientiane Tiancheng, which is very convenient for eating, shopping, and watching movies. The front desk lady is professional and gentle. I have already written it down in my little notebook, and I will choose this place next time.
Original TextTranslated by Google
Response from Property: Thank you for your review. Every employee of Yanshan will work tirelessly to provide you and every guest staying in Yanshan with better and more satisfactory services! I wish you a happy day!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
4 review
10.0/10
Outstanding
Posted on May 4, 2024
High-end and low-priced, first-class breakfast, I will choose here again.
Original TextTranslated by Google
Response from Property: We are really touched to see your positive comments on Yanshan. Thank you very much for your recognition and recommendation of the hotel. You really have a pair of eyes that are good at discovering beauty. With your recognition, we will be more and more motivated, and our service will be better and better. I hope you can also supervise us and look forward to meeting you again~~
Xiongxiong
Deluxe 2-bed Room
Stayed in Apr 2024
Family
13 review
10.0/10
Outstanding
Posted on May 4, 2024
Convenient location, large room and good view.
Original TextTranslated by Google
Response from Property: We are really touched to see your positive comments on Yanshan. Thank you very much for your recognition and recommendation of the hotel. You really have a pair of eyes that are good at discovering beauty. With your recognition, we will be more and more motivated, and our service will be better and better. I hope you can also supervise us and look forward to meeting you again~~
Baihe365
Superior 2-bed Room
Stayed in Apr 2024
Family
9 review
10.0/10
Outstanding
Posted on May 5, 2024
Very good, I don't know why the price is so cheap during the May Day holiday, I found a bargain, there was welcome fruit when I checked in, I left early in the morning, and they helped me prepare breakfast to take away, it's very close to the train station in 10 minutes
Original TextTranslated by Google
Response from Property: We are really touched to see your positive comments on Yanshan. Thank you very much for your recognition and recommendation of the hotel. You really have a pair of eyes that are good at discovering beauty. With your recognition, we will be more and more motivated, and our service will be better and better. I hope you can also supervise us and look forward to meeting you again~~
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Couples
20 review
6.0/10
Posted on May 4, 2024
The waiter first gave me a room without ventilation windows, and then changed it to one with ventilation windows. The hygiene of the room needs to be improved.
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable accommodation environment and the most considerate service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services increasingly perfect. Welcome to visit us again.
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
6 review
10.0/10
Outstanding
Posted on May 11, 2024
I took my family to the city for a trip on May Day and chose the nearest one. I didn't expect the service here to be so considerate. Although there was a little episode in the middle, I didn't expect the room manager to handle it warmly after knowing it. Thank you. As a person living near Shijiazhuang, I must stay here next time. I usually bring my elderly and children here to stay for two days. It's really heartwarming. Thank you hotel manager
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,燕山大酒店一直在努力為客人提供熱情周到的服務,讓每一位客人感受到家一樣的温馨和舒適。我們也一直很注重客人的體驗感,確保客人可以享受每一天的住宿。非常感謝您對我們的讚揚和支持,我們會不斷提高酒店設施設備及服務水平,期待與您的下次相遇!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
6 review
10.0/10
Outstanding
Posted on May 10, 2024
The hotel staff had a very good service attitude. My family member was feeling unwell and had a fever, so I called the front desk to add a bed and quilt. The front desk staff also asked the restaurant to boil some brown sugar ginger water and send it to the room. Thanks again to all the staff.
Original TextTranslated by Google
Response from Property: I am really excited to see our good reviews, and they recognize our service so much. We provide the most considerate and meticulous service to every guest of the hotel, bringing a super value experience to every guest. Your good reviews are the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
1 review
7.5/10
Posted on May 3, 2024
The environment and facilities are good, and the room service at the front desk is also very good. However, the service of the parking guy is too bad. There are still many empty spaces in the parking lot, but he told me there were no spaces and I was not allowed to enter.
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable accommodation environment and the most considerate service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service and make our services increasingly perfect. Welcome to visit us again.
Anonymous User
Deluxe 2-bed Room
Stayed in Mar 2024
Other
3 review
5.2/10
Posted on May 5, 2024
The service staff had a very bad attitude. I stayed for several days, but never had any service staff on the first floor greet me. Every time I saw them entering or leaving the house, they pretended not to see me. I didn't ask for a good attitude, not even a hello or a nod. I have never encountered this situation in other hotels. The service attitude of the front desk was also very average.
In addition, the room was very small, the cabinet and bathtub took up a large area, the width was insufficient, and the length was increased because of the bathtub. The actual experience was not 35 square meters as written, but only more than 20 square meters.
Perhaps the only advantage is that the service and attitude of the customer service staff are not bad. The breakfast is OK, normal level.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and feedback. We are deeply sorry for the unpleasant experience you had. Your suggestions are very important. We have fed back to the heads of various departments and made improvements immediately. We believe that our service will be more meticulous in the future. We apologize again for your displeasure and look forward to your stay again!
rothschild88
Deluxe 2-bed Room
Stayed in Mar 2024
Couples
30 review
9.5/10
Amazing
Posted on Apr 19, 2024
The hotel is in a good location, surrounded by supermarkets and restaurants, and close to the high-speed rail station, with convenient transportation. The front desk service attitude is good, the breakfast is satisfactory, and the variety is slightly monotonous.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Yanshan Hotel. Thank you for taking the time out of your busy schedule to give us a detailed evaluation, which allows us to know where we are doing well and where we are still lacking. Our goal is to provide guests with a comfortable accommodation environment and the best service. Your opinions will help us continuously improve and maintain a high level of service. We will also continue to update equipment and facilities. I hope to meet you again at Yanshan Hotel. I wish you a happy mood and a happy life!