Yukai Resort Hotels in Shirahama

Thank you for every wonderful staff who served for us during my stay. Especially Mr Rajesh from the restaurant. He is really kind person. Hotel is situated in the peak of Shirahama. The building and facilities is modern. When we arrived the hotel, they will escort you to take the welcome drink first in lounge then the the lady receptionist will explain the facilities and show you the way to room. The hot springs is really comfortable and facing the town. Room is average as we booked the standard room but they do have rooms with balcony. Highly recommend! The dinner meal is served Italian and taste is yummy with quality. Morning breakfast is extremely delicious compared to other resort hotel. They serve fresh sushi, fruit, juice…… and separate three different sessions to eat. In summer, swimming pool is open to use & gym room is available. When we leave the hotel, two gentlemen help us put the luggages inside the car and farewell us until our car totally away from hotel. Really enjoyable the stay and recommend who come to Shirahama.

I had a great experience staying at this hotel! The view from our room was amazing and we particularly enjoyed the private onsen, which allowed us to unwind while watching the stunning sunset. The staff were all very friendly and polite, which made our stay even better. However, the hotel's location is next to the beach, which means you have to climb a slope to get there. It is also quite far from the JR station, and the only public transportation available is a 30-minute bus ride. Additionally, there are no restaurants or convenience stores nearby, so you might want to plan ahead for meals.

The sea view room was great, very clean and tidy, beautiful and comfortable, private outdoor spring in the room, excellent for staying in the room. However, the meals were very disappointed that were unexpected to cost about US$600 for a night including dinner and breakfast for 2 adults and a kid. In particular, the foods for my kid were unacceptable for this price. The restaurant was not clean and the staff were not attentive. We booked the room through Trip.com and mentioned we have a 9 years old kid with us. The staff said they have no such record and required me to prove. Luckily I have the booking record in my App and showed them we did. Then, they said it should be the problem from Trip.com. And then, they said ok and would cost 25000 yen extra for my kid. I accepted, and then they said they could not provide an extra bed for my kid and reduced the cost to 20000 yen, and I also accepted. As a customer, I felt this was not attentive and not polite to request me to prove I had mentioned a kid for the booking. That’s all fine, but the quality and taste for the meals were really unacceptable at this price range, the breakfast was horrible. At last, my case wasn’t a communication problem because the staff who talked to us wasn’t a Japanese and was a native English speaker. Anyhow, the facilities and the room of this hotel were excellent, but the meals and services were not worth for this price.

It's far away, but it's just in a good location to use a large bath and a self kitchen. Small children were together, but I was able to spend slowly without worrying about the surroundings. The room was cleaned well and the bed was fuzzy and comfortable. There is a refrigerator with a freezer. The washbasin and toilet are 2 by 2. The washroom of the open-air bath takes about 5 minutes to get hot water. The open-air bath in umeboshi is the size that all the families can enter and the children are very large. I was very satisfied. Apart from the open-air bath, there is a bathroom in the room. Outside the hotel There is a shower and faucet, so I think it will be convenient when it comes from the sea in summer. Self kitchen With everything, the oven toaster, microwave oven, dishes, spoons, chopsticks, children's tableware, lap and various things were important. The time was written at 7:00 〜 22:00. shampoo bar It is in the corridor near the public bath, and it is possible to put it in a small cup and take it. I went to the cherry blossom bath about 22 o'clock, but it was hot enough to not even put my legs. I thought I would have a little more temperature adjustment. It was a pity only for the public bath, but I would like to take care of you again with great satisfaction overall.

Apply for two households through a travel agency. So I don't know if it's Mr. Musashi or the travel agency's responsibility, but I was still disappointed. I added the number of people via a travel agency, but it was not properly cooperated. I was worried about Corona and had dinner in a private room instead of a buffet, but I had to wait because it wasn't prepared for one person. In addition, there is no contact with the Japanese style instead of the western style, and the western style comes out. I didn't choose a buffet for breakfast individually, but I was able to get a seat at the end of the buffet venue and drinks freely from the buffet venue. The three-color rice balls for children's breakfast were hard and dried and could not be eaten. If you tell me that, you can eat buffet bread or white rice, but. When I went to the buffet, there was most of our breakfast. What a bit of a buffet stuff ...? ! What a cut-off. .. Disappointed. .. All the children want to eat buffet food! It was difficult to knead Da 々. Perhaps because it was a reservation via a travel agency, it was difficult to get the stairs with heavy luggage because it became an annex. Is the cute yukata on the 14th floor of the main building? I was disappointed that I had to be the above guests. Now I have a pretty cute yukata service everywhere, but there is too much gap in the hotel. The swimsuit dehydrator was old, and the lid was broken, so it didn't play its role. I'm just wearing a long-established name. The location is not good, but it may be better to take a shuttle bus to Shirarahama.

The room is very general, it is the worst I have ever lived, that is, cheap, but the health is not flattering, and the check-in is not smooth, I have a front desk when I arrive at the store, but I don’t give it to me. I have to handle it by email. I can’t handle it on Android mobile phones. Then the front desk secretly disappeared and did not appear. I could not handle it. In the end, Trip.com could not solve it in the middle of the night, but recommended to me a Chinese to help me handle it successfully. I only lived in. I could go to see the sunset and see the fire. I was affected and very angry.

About 40 steps to the entrance as others write? You need to climb the stairs. Be careful if you are bad because you walk a little from the parking lot. I think there is no problem because there is an elevator in the building. There was a self-sufficiency space, work space and Japanese room paragraph space with work facilities, and it was clean and comfortable. The bath was good too. I stayed on the first day of the consecutive holiday. As far as the customer layer is seen, there is no purpose of work, and it feels like a family, a friend, and a waiver. So the Japanese room part in the night work space was a drinking bar. . . It was a dormitory on weekdays, but the dormitory room was quite large and surprising, and it was comfortable because the exclusive area per person was large. What I was worried about was the snoring of the next person. It is better to have an earplug. The small valuable locker is on the first floor. Since there is no locker for large luggage, it is necessary to leave it at the reception or to defend itself by padlocks. There is no supermarket in the walking distance, and even the nearest Family Mart is walking around, so it is better to buy before check-in. The parking lot of the inn on the first day of the holiday was full, and when I went out easily and left, I might be able to take another parking space, and I felt very hesitated to go to buy it by car. Please consult the parking lot in advance to the inn. You should adjust it. The staff at this inn was kind and nice. The whole was a very good stay.