West Lombok Regency Hotels with Airport Shuttle

The location of the hotel is very good. And the rooms and houses are also very nice. The downside is the horrible personal. They are not client oriented and hotel do not provide good level of service. First day when we arrived at the hotel we booked gili island tour with them. Booking from hotel you expect high level of service, but this was the worst excursion I have ever been to! First they not wanted to provide things they promised - no snorkelling exuipment, no towels. Water they not provided for whole day and the boat was horrible - with no stairs to get back on it after you jump in the water to snorkel. My husband needed to pull me up from hands on the boat as I could not get there without stairs on my own. From 3 islands we saw only 1. When we came to first island they sag it is too big currant and when we asked to go walking instead little bit in gili travangan - they not let us out. We saw Only gili menu. The last island also was with strong currant and we not saw it. When asked to bring to first island to walk, they asked us to pay additional. After this they offered us waterfall excursion eith reduced price, but in the end when we were taken to waterfalls we needed to pay additional for guide and entry. In the end can say - do not book any excursions with them as they cheat all the time. Massage in hotel also weak. And coackroaches are often comming to room. In the end we have not good aftertaste after this hotel visit. In the picture we added the person who is responsible for excursions and does cheating for tourists.

I was expecting something less for the price they charge needless to say it exceeded my expectation. Friendly staff and clean sheet. I will stay again when I’m back in Lombok.

Bungalows confortables face à la mer. Petite piscine pour des groupes de cinq à six bungalows. Personnel extraordinairement aimable et toujours prêt à trouver une solution à un éventuel problème. Promenades en Mer avec plongée masque et tuba à des prix très compétitifs. Restaurant très bon servant des options végétariennes .

Great location. Very filling and tasty breakfast. Nice pool with warm water. Lovely courtyard. For a 1-2 night stay - a great place.

Its located at good location, 10 mins walk to convenient store. Its at sengigi but far away from other hotels, 15-20 mins easy hill walk to other restaurants. Theres a seafood restaurant nearby, but hotel restaurant is good enough with reasonable price. Bfast is ala carte and great. Beach is good but not for swimming. Pool area is great. We rent scooters from hotel arranged service. Its less than an hour drive to jetty to go Gili island. Not the best sunset area but sunset is one of the best ever. There are only few bungalows in whole hotel. Very quiet and i had a great experience in lombok, highly recommended and would definitely come back again for sure. Staffs are great and very helpful and friendly.

Old historical hotel with very nice outdoor pool and beaches.. Rooms still old fashion and breakfast is 75% Asian traditional food.. Staff is very kind and ready to help and content clients requests..

Lovely hotel, service is good. We stayed in garden chalet. The anniversary and fruit touch was so nice Daily cleaning. Staff are so kind and polite. It is a 4 star and is clean. There was a smell from the loo which was solved once we told housekeeping. The resort is showing its age but nevertheless decent. Only thing is doors do not seal so creepy crawlies are always in. We were not too fussed - some days only saw ants which was annoying but otherwise ok. The beach had no lifeguard so if you do go in it’s at own risk. We wouldn’t suggest this as waves are always high good for surfers. Amenities there is a mart walking distance and a spa. Not much else including food places you have to get a grab or drive. You get a free photoshoot which is really good as you get to keep a printed photo for free! Breakfast is decent nothing special. View of palm trees and beach is amazing.

I had high expectations for my stay at Kebun Villas & Resort Lombok, given its potential and picturesque setting. Unfortunately, my experience was far from satisfying, marking a clear departure from the resort's former glory days. The first thing that struck me was the overall lack of maintenance. It's evident that the property has seen better days, with clear signs of wear and tear. The grounds, which could have been immaculate, were poorly kept, diminishing the natural beauty of the location. A major letdown was the swimming pool. Despite the tropical allure, the pool was in a dire state - the water was murky, and it felt uninviting. Even after I pointed this out, and the staff seemingly cleaned it, the improvement was minimal. The water remained cloudy, making it less appealing for a refreshing dip. The room itself was just okay. The air conditioning worked well, which was a relief, but this was overshadowed by the state of the bathroom. It was disappointingly dirty, with massive stains and a shower glass covered in limescale. It seemed as if it had only been rinsed with water, without any proper cleaning agents. Adding to the discomfort was the sight of several out-of-use rooms. Through their windows, one could see disarray - bare mattresses, safes left haphazardly on them. It was a sad sight and spoke volumes about the current state of the resort. Overall, Kebun Villas & Resort Lombok falls short of its potential. It's a shame to see a place with so much promise deteriorate like this. The management needs to take immediate action to restore and maintain the property to its former standards. Until then, I find it hard to recommend this resort for a pleasant stay.

This property has that old world charm and is very well manicured. Though we arrived at the end of Ramadan, they put on a great party. The breakfast in the morning is cooked to order and have about 20 different options from cuisine around the world. Whatever request we had, they found a way to make it work. Even when we requested a room change to be closer to the ocean front, we were accommodated well. The food and drinks were excellent and the entertainment for Eid was spectacular. Do note that there isn't anything nearby and tours need to be booked a day in advance. Overall, we really enjoyed our time and look forward to coming back again. 10/10 amazing views at all points of the day and night.

Wonderful hotel and beach. Very tasty food in the restaurant. Nice house has everything you need, this hotel thinks about its guests. I was especially pleased with the summer shower outside) Responsive and polite staff. Thank you for your hospitality)