Salvador Hotels with Shuttle Service

This hotel really lives up to its excellent reputation. The clowns from the last hotel I reviewed in Brasilia should send their miserable unhelpful staff here to see what proper top rate customer service looks like. Staff brilliant from beginning to end. Rooms were exquisite and very spacious. Air conditioning was superb. Staff unpacked for me and folded everything nearly. Anything left out daily was also tidied away carefully and efficiently. Unlike many hotels you receive plenty of free water. There is a free travel adapter to use in every room and complimentary flip flops robes slippers etc. Food was good and gym was modern and well appointed. Pool was very modern and the guys at the pool bar were happy and helpful. Reception always happy to help. I’m struggling to balance this with a gripe but there are two very shall ones. No shaving kit in the room. Probably could get one if you asked but would be nice to have that. Also a few occasions when we were slightly later to breakfast the breakfast staff start tidying bits from your table whilst you are still eating! Unnecessary! All in all superb.

Pros: * spacious clean room * good breakfast opening at 6:30am sharp (doors are locked before then), with lactose-free milk and gluten-free options * okay pool area (no greenery though) Cons: * the A/C was weak, but after running it for one day the room was sufficiently cool (you do need a card in the slot during that day...) * no ”Do not disturb” sign to hang onto the doorknob * the desk in the room was small and very annoying for laptop work (round, glass) * the chairs in the room were not comfortable at all * out of all the staff, only one front desk person spoke English * no laundry facilities * no business room * old slow elevator * window didn't insulate from the street noise that well, but I used 33 dB NRR earplugs to block the noise that came through; there are also many rooms that don't face the street * the front gate didn't open automatically with my key; had to wait for staff to open it; other times it was left open

Arrived very tired, staff helpful and very well trained....nothing is too much trouble, rooms excellent with housemaids cleaning and replacing everything when necessary. Only grumble from me is that Braskfast would be better if there were trays available...

My stay at this low budget hotel wasn't pleasant at al. The rooms are nice enough for what you pay for. The room I was given was at the top floor and for whatever reason the lift does not go all the way up there, so I had to get off one flooer before mine then carry two large suitcases up 2 flights of stairs. Annoying but not the worst part of my stat. In my room there was a power switch in my room and hummed the whole night and made it difficult to sleep. That is very unusual in my opinion. The breakfast was absolutely vile. I don't mind a simple breakfast but a disgusting one? The coffee was diabolical and they kept running out of things all the time and it would take ages for the staff to replenish the items. The absolute worst part of how unfriendly and unhelpful all but one of the receptionists were. A young man that the morning shift has a very arrogant attitude and could. The girls were less obnoxious but equally unhelpful and seemingly apathetic. The only staff member that was trained to be courteous and helpful was a really nice guy that I can't remember the name that worked the night shift. One thing to be aware of is that they don't have a storage room to keep luggage in case you have a late flight and need to go somewhere else to kill time until your flight. I left my luggage at reception and they just left it there which made me very nervous as Salvador is an extremely dangerous city. I would not recommend this hotel to any one.

No momento da Reserva não me atentei ao fato que o quarto selecionado estava sem café da manhã incluso, visto que estava pesquisando em vários lugares ao mesmo tempo, e na pressa não revisei. Ao chegar no hotel e somente após pagar minha estadia, fui informado que teria que pagar o adicional do café da manhã (70/casal/dia). Na hora pesquisei no APP e vi que uma reserva para o mesmo período estava custando exatamente o mesmo preço que eu havia pago, mas com café da manhã incluso e perguntei ao funcionário se poderia cancelar a reserva e faze-la novamente no app para pegar o café incluso, mas isso me foi negado por um motivo muito ridículo e que eu teria que resolver com a plataforma Booking (no meio de um fds onde nada se resolve). No dia seguinte questionei outro funcionário que deu uma justificativa mais sem nexo ainda e que eu poderia perder meu dinheiro e ter que pagar por toda a reserva. Resumindo, não me ofereceram uma solução razoável para o caso, não se prontificaram a colocar um gerente ou alguém para analisar o caso, a plataforma Booking tbm não me deu resposta até hoje e eu acabei tomando café numa padaria próxima ao hotel durante 3 das 4 diárias que estivemos aí. Eu não estava pedindo nada além do que a aplicação do preço que vi no app com café para o mesmo período pois se tivéssemos que incluir 70/dia no orçamento, teríamos outras opções de hotel. O que salvou nossa experiencia nessas ferias foi que havíamos planejado ficar em duas estadias diferentes e a segunda foi ótima.

Salvador isn’t really on the tourism radar but it is a gateway to places that are, such as Chapada Diamantina National Park. We overnighted at the Novotel Aeroporto Hangar, a $US12 taxi ride from the airport. This relatively expensive hotel ($US120) is worth the price. There is nothing that can be said against it. Everything is where it should be and everything works. The room is a decent size with a large bed, nice bathroom and good water pressure from the shower. An excellent breakfast is included. There is a restaurant onsite and a large supermarket next door if you require any snacks or supplies for onward travel. There are taxis at the door. The service overall is excellent. For anyone heading to Salvador, this hotel is a superb choice for accommodation. Check out my other reviews of places, hotels and experiences throughout South America.

All perfect. Note 9.5. If you want to be note 10 you need to have a better blackout in the rooms because the balcony is super clear when the sun is born. We had only one problem with the lock, because the card failed to open about three times and we had to return to the gateway.

This hotel is truly a gem! I LOVED our stay here and the staff were amazing. Isabella at the rooftop bar is the absolute sweetest hardworking and makes fantastic juices. We loved hanging out at the rooftop it’s truly beautiful! The cleaning service was flexible and the bed was heaven-sent.

The hotel stopped in time, I was there a few years ago and I stayed in a very good room, great bed, airy, this time it was a little frustrating,the room q I left to desire,the furniture q they call guards clothes or something like, they are c old wood smell, the table, chairs and the comfort near the bed tbm are requesting for upgrade, the air conditioning still eh wall, an unsupportable noise and the smell was not very good .... As a positive point in the large mirrors rooms and the bathroom had no problems, although the bath area is small ...... and my girlfriend was happy c the quality of the cover ..... The tbm fridgebar deserves to be exchanged,but it works ... The pool and pool area are abandoned, I prefer and a walk on the beach, the deception pq q would stay relaxing in the hotel pool, but without conditions, vc does not feel the least willing to stay in the pool area .... Morning breakfast eh only acceptable......