Service was quite patchy as the pool closing hours all differs from the tv/app (10/1030pm), signboard (930pm) and staff (7pm). At the pool area, guests were offered a bowl of fruit but there's none offered to me. Also, the minibar area doesn't come with complimentary snacks as mentioned in their menu. Turndown service had to be requested instead of it automatically done.
Apart from the negatives, the facilities and interior of the hotel was gorgeous. Rooms were suite like with living and a bedroom. Breakfast was good although missing items like crackers for the cheese board but was promptly adjusted by the staff after. Room service dinner, Milano Burger is not tasty but lunch, Nasi Goreng was nice with satay, prawn, sambal and bread offered.