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9.3/10
Great
XXiarinuanyangyangThe hotel is very nice and pleasantly surprised. And now in the off-season, there are not many people and the experience is very good. Suitable for adults and older children. The balcony of the room has a variety of lounge chairs, umbrellas and dining tables. very convenient. The hotel itself also has a Michelin restaurant and a seaside bar restaurant.
GGuest UserVery cozy hotel, pleasantly pleasantly accommodated area. excellent spa area with quite a large pool and a variety of sauna. The restaurant is deliciously fed, staff is very kind and responsive. This place is perfect for rest, slowing and relaxing, resting from urban vainness and noise. I recommend!
XXiaomagegeThe three-meal all-inclusive hotel is not friendly to the Chinese stomach, the dishes have not changed, and they will go out to eat in the next few days. Room decoration, fast hotel style, no toothbrush toothpaste, slippers, bathrobes, no bathtub, no carpet, serious room smell, has proposed to the hotel to change the room, reply to the full room, far from the city, driving more than 20 minutes. (I rented a car) is not convenient. For people from China, it is not recommended!
GGuest UserI had broken my ankle and was walking on crutches. We were upgraded to a more ‘handicap’ friendly room and were given help with renting a wheelchair with the utmost friendliness. There was nice space in the hotel - always a free sunbed, always space in the pool and always enough food at the breakfast buffet. The atmosphere among the guests was wonderfully relaxed and calm. And both hotel and city very handicap friendly.
GGuest UserIt is a nice resort for a young family. Please note it is quite away from Playa de america beach and on a steep hill. We had our room at the top of the hill, almost felt like going up 4 floors to get to the room. Limited vegetarian options in hot food. This is quite common with any other resort in Canary Islands. So be ready to compromise on it.
We got 4 single beds. If you are a couple who need a double bed, this could be a problem 😉.
Parking is €5 per day although hotel is far away from beaches. This is something they should provide free. No option outside to park due to steep hill.
We requested to move our room lower as my wife has asthma but not much of luck.
BBailidaiwangWill love an entire island because of a hotel, too suitable for a holiday hotel, very, very beautiful, the whole layout is very atmospheric and relaxing chill.
1. Let’s talk about the service first. The most impressive thing is the maintenance master. The hair dryer is a bit of contact with the poor maintenance master. The maintenance master immediately came to repair it, and it was very, very polite. It would be inconvenient to confirm again and again. I also said that I am looking forward to coming to Chongqing one day. Play, also very cute uncle, I felt very strong kindness and courtesy. The front desk lady service is also super good, and we are welcome with a smile. Every staff member registered at the entrance of the restaurant was very gentleman and polite. Most of the staff in the restaurant were also very good. (except for an aunt at the breakfast iron plate, the attitude was a bit bad), and the cleaning staff was very neat.
2. The environment, the hotel environment is really super beautiful, I feel the ultimate relaxation from the inside to the outside, the swimming pool is designed too beautiful, there is an up room on the top floor, overlooking the entire hotel and the sea in the distance. And the hotel is an all-inclusive meal, the most expected every day is when eating, the buffet is delicious, the variety is different every day.
JJavier04L'ambiance de cet honnête reste familial. Simple mais convivial. Comme ds tous hôtel il y a des points positifs et d'autres négatifs.
Les points positifs :
- à 10 minutes de l'aéroport,
- à 15 minutes des plages touristiques playa Los Americas ou celle des Christinos, et de l'ambiance ”vacances” des villes comme Costa Adeje,
- pas mal de places pr se garer aux alentours (attention : parking de l'hôtel 7€)
- soirées à thème chaque soir, en mode ”camping paradis”,
- les cocktails du barman : top et large choix. Prix raisonnables.
- La taille des chambres, spacieuses et pratiques pour une famille.
- Le personnel de la réception, sympa et arrangeant. L'un des réceptionniste maîtrisait un peu le français ce qui a été un plus mais les autres, dont Javier, sont très sympas.
- La piscine : non chauffée certe mais on s'y fait vite une fois dedans et elle est suffisamment grande, je trouve... Peu profondes 1,40m au max, appréciable des familles. Juste un bémol, les gens incivilisés laissent traîner leurs mégots ds les jardinières, ce qui est dommage.
Les points négatifs, oui il y en a qd même un peu 🙄.
- Peu d'excursions Nature autour de l'hôtel...
- La déco est très soignée et jolie dans l'entrée, les patios, l'espace piscine mais fait qd même un peu ”vieillot” entre autre ds les chambres et la salle de resto.
- La salle de spectacle est sympa avec pleins de photos de stars mais les couleurs ”chaudes, façon ibériques” la rende ”Vintage”.
- Les frais en plus ne sont pas donnés (30€/nuit/chambre pr le changement de chambre que nous avions demandé et 10€/pers pr le ptit déj.) Je ne sais pas pr le reste...
- Autre désagrément : les odeurs nauséabondes à certains moments de la journée entrez autre le soir... Et là dessus, malheureusement, l'hôtel n'y peut rien car je pense que ça vient du golf situé à proximité ou bien d'un truc qui ressemble à une station d'épuration. Alors, ça ne dure pas toute la journée ou nuit... ou alors mon nez c'est habitué mais c'est qd même dommage pr l'hôtel. Et dérangeant pr les résidents.
- Manque de prise à côté du lit. Lampe de chevet, 1 prise donc pas possible de charger son téléphone portable la nuit.
- Les avions qui passent la journée mais cela n'est pas dérangeant la nuit car au max à 23h, il n'y a plus de traffic donc la nuit, reste reposante qd même.
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