Best Niseko Spa Hotels

We went during winter as it is the best season to visit Niseko but what makes our trip exceptionally memorable is this hotel that we can call our 'home' during our 5-night stay in December 2023. The room is exceptionally comfortable and clean but what stands out is the superb hospitality and service from the hotel's team. From the moment we checked in, the Front Office team was very welcoming (shout out to Kiel, Ryoka and the whole team) including the amiable and helpful hotel manager, Ms. Yolande (who took her time to welcome us and have a brief chat). Yolande even made sure to greet the guests every morning as we all walked to the restaurant for breakfast. It is the little things like this that make the difference. And thank you for all the tips and advice which was very very helpful.. During our stay, we were very comfortable and enjoyed the whole winter at Niseko's experience, especially returning to our cosy hotel and room after a long day exploring the small town. Thanks to the housekeeping team who always kept the room in the best condition (I think they make up the room a minimum of two times a day) - I didn't manage to get your names but your work is highly appreciated. On top of that, we always look forward to going for breakfast every morning as the menu prepared is of excellent quality - serving the best produce from Hokkaido like snow king crab. The team at the restaurant deserves much praise. Shoutout to the team (Goong, Korn, Ploy, Nut, Riko and Kristina). Thank you for your warm hospitality and the little conversations we had. I have lots of fond memories during my stay here and I look forward to coming back again real soon and seeing the familiar faces I've met on this trip.

We've been to Niseko a few times now and have always thought the Green Leaf looked like a nice place to stay. So this time we booked it, and it was everything we could've hoped for and more. The quieter location away from Hirafu, ski in/out was perfect for us. The hotel facilities are great. A nice mix of all the things you need, restaurant, bar, onsen, gift shop, ski storage, in a fairly small and relaxed establishment. The onsen in particular was a life saver. Nothing quite like soaking in an outdoor hot pool with snow falling all around you. The staff were fabulous, warm, welcoming and helpful. But to be fair I've never had a bad experience with hotel staff in Japan. The room was a good size, beautifully appointed, warm and cozy with a lovely snow covered vista through the massive window. The bed was sooo comfortable after a hard day on the slopes. I don't think I've ever slept so well on a ski vacation. They provide an excellent breakfast in the large restaurant overlooking the slopes, and a reasonably priced and varied lunch menu also if you feel like skiing back to the hotel during the day. We had dinner in the restaurant a few times, and we would've liked a bit more variety in the evening menu. But the restaurant staff were fabulous, particularly the manager who went out of his way to look after us. The location away from Hirafu might not be for everyone, and getting around between the hotel and Hirafu after the lifts close is a bit of a challenge. It's virtually impossible to book a taxi, and although Niseko United and Niseko Village provide free shuttle buses they probably need to be a bit more regular and run later. But we made it work and the bus ride home after night skiing was a nice way to wind down. All in all The Green Leaf is a fabulous location, a wonderful place to stay, and we will definately be booking again in 2024.

Tsuruma, who has been interested in it for a long time, finally made his debut. Moreover, Niseko. I was looking forward to Niseko because it was only a day trip skiing (laughs a long time ago when I was young). A quiet and quiet place with nothing. Unexplored? ?? The approach and appearance atmosphere are nice and expectations are raised 〜〜 Good inside ❗️ Hiro 々 and the Ainu pattern is displayed here and there. I like this atmosphere. Drink inclusive ‼️ I like this 〜〜 Laughs. Sparkling wine while looking at the waterfall leisurely while taking a footbath. Blessed. The amenities in the room, blue are beautiful. The large communal bath is reasonably large and clean. It was a pity that there was no view. I enjoyed many local foods. However, I was expecting kelp hot springs quite a bit, so I felt that I was expecting too much. Good hot springs for me. Overall, I was very satisfied, so I would like to go to other Tsuruga. thank you for your help.

Please choose one of the many other great places to spend your holiday in Niseko. The service culture at a leadership level here leaves a lot to be desired and this ultimately trickles down to the polite but ultimately ineffectual staff. Our main issue related to the terms of discount on rental equipment with our package, which was not clarified adequately to us over numerous emails exchanged with the ski centre and the hotel team. There were plenty of opportunities when this could have been made clear and we would have obviously booked with more reasonably priced and comparable quality rental providers. Ultimately, this absorbed a lot of time in correspondence before and during our stay and cost us over $400 more than competitors with better service experiences in Niseko, like Rhythm. Management was invisible at every step. We waited in the Lobby for over an hour on our last full day, but did not even get offered a phone conversation with a decision maker, let alone the courtesy of a face-to-face discussion. Furthermore, the hotel restaurant is closed. The magic carpet that is offered instead to take you to the nearest hotel is also closed. Housekeeping services the room every other day, not daily. None of these details were communicated when our package was sold to us and our dates (late ski season) were confirmed just a few months ago. Although the apartments are lovely and some staff have helped with restaurant bookings, we won’t return for future visits as we have tried to escalate and resolve this really expensive issue but have simply been left to foot the bill.

Mainly Hokkaido summer insects, not Ukiyo alone problem, but the environment is first-class, the scenery outside the summer window is very pleasant