Spa hotels in Balok

"Returned to this hotel after 10 years. Many changes, especially the pool. We stayed in a deluxe room. The room was quite spacious and clean, though the lighting was a bit dim. The water pressure was strong, which made for a pleasant shower. The mattress and pillows were just average. Breakfast was also just average with limited choices. The bellboy was excellent; he helped us carry all our luggage without complaint, even using the stairs since there's no elevator to my room's building. It was fine though. We'll definitely be back because the kids loved the pool."

"First, let's talk about the location: It's absolutely superb, nestled in a quiet, dense forest surrounded by a bay. A long row of buildings connects to an extended covered walkway, so even in the tropics, you're completely shielded from the sun. Facilities: To be honest, as the first Club Med in Asia, it really shows its age. The room facilities are almost like something from China in the 1980s – very small and worn out. Those looking for perfection might be a bit disappointed. Hygiene: Due to the old facilities, it just felt a bit unhygienic overall. For example, the towels were yellowish. I brought my own disposable toilet seat covers, disposable facial towels, and disposable bath towels for the entire stay. Service: The service was still okay. Luggage transport, guidance, and dining were all fine. The dining was pretty thoughtful; the meals changed daily, which was quite good. Snacks, BBQ, afternoon tea, cocktails, and drinks were available for enjoyment at any time. However, for someone like me who prefers natural beverages, it was a bit lacking. The fruit drinks were heavily watered down. I asked for a natural coconut and was told it would be an additional 15 MYR. I said that was fine, but then I was told they were out of stock. I find it a bit incomprehensible that in the tropics, natural coconuts aren't readily available. All the staff were relatively warm and friendly, the entertainment program was rich, and the kids' club offered different activities every day. I'd like to specifically mention that the hotel breakfast ends at 10:00 AM. If you're still eating, you'll be told to leave, which seems very unfriendly and unreasonable!"

"Pros: - The hotel is clean - The villa was surrounded by greenery, and surprisingly, there were no mosquitoes at night - Each room has a dedicated parking spot (though there was some confusion upon arrival, we have to park at public parking first then after check in only move to the reserved parking. ) - Water park looks good Cons: - Facilities are very old - Bed springs were noticeable and uncomfortable. - Bathtub had visible cracks. - Showerhead and towel bar were rusty. - Beach area had overgrown grass. - Breakfast staff were unfriendly. - Food was average."