Hotels near Cherating Turtle Sanctuary in Balok

Very nice environment Had own private beach The sea very suitable for surfing Need to go outside for food hunting Only Chinese restaurant available near the hotel Consider to visit again Buffet was good

terrace room (No.134) 28/12/23-30/12/23 -staff okay. friendly 👍🏻 - Room pool view 8/10 - toilet kecil (air kejap laju kejap slow) paip jamban paling slow👎🏻 siling kotor siap tumbuh cendawan lagi. -bilik old school. semalam 4ratus lebih macam tak berbaloi. lantai tiles licin berwap.bilik berhabuk dan bernyamuk👎🏻 -bilik atas bising melompat2 bilik bawah boleh dengar dan rasa gegarnyaa yee😌 -breakfast 3.8/5 -room service (restoran) hauk gilaa food dia . 0/5 -swimming pool best gila 10/10 -Spa 3/5 urutan biasa.tukang urut tangan kasar sangat.tak feeling spa langsung😌 repeat? yaa akan repeat,sebab anak aku love gilaa swimming pool diaa. kalau boleh pihak hotel please improve apa yang patut yee. itu sahaja. sekian terima kasih.

Our extended family - 32 pax in total had our family day at this resort last weekend. We had great time here! This hotel has a number of swimming pools which the kids will surely love. It’s almost like a mini water park. The hotel area are well kept and clean. We had the hotel organised telematch games for our group at a field within the hotel compound. The hotel staffs who organised the games for us were nice, friendly and funny too. It was great fun for us! This hotel is a beachfront hotel but unfortunately, during our stay, the public beach in front of the hotel was quite dirty. Probably because of the high tides and rains. Since we are still under movement controls because of the Covid19, there’re SOPs which we have to follow but not a problem at all for us. For meals, the hotel organised banquet style serving in a private room for us. That was really nice and made a lot of difference for us. We had BBQ dinner and we were able to have our own talent show since the room is only for our group. The food served buffet style for us and it was delicious! The hotel is an old hotel but i believe it was recently refurbished. The room are spacious and very clean. But the toilet is quite basic. At the moment, the hotel is offering very, very good rates. I highly recommend this hotel for large group who would want to have team activities. Many activities can be organised here.

Overall value of money... Suggest park car outside the apartment rather than park inside, due to need take time to turn our car to level 3a parking and at night, no light at corridor between parking lot and apartment.. When we walk back to apartment, abit scary. 😂

Apartment is nice and clean. Complete with towel, fridge, cooking appliances. Easy to get food with lots of choices. Not far from town.

There are 2 types of rooms i.e Villa & Chalet. We stays at Chalet which is more cheaper & different types of buildings. There are 2 terrace buildings with 2 storey & 3 storey . We took ground floor of the 2 storey.The room is just nice for us with living area (forgot to take the photo) and clean. Since our room is just next to the staircase, we can hear upstairs guest talking & kids playing & knocking the floor 😀 The ambiance of the chalet is good and clean. It’s about 150 meter to the beach. Clean fine sand beach! I was informed by one of the guest, the beach is the only beach in Peninsular of Malaysia that suitable for surfing! No rogue waves with sloping beach. No wonder there is a cottage for you to rent surfing board and there is a coach for those who want to learn surfing. Not much menu for breakfast but is acceptable since i assume it’s just a 3 star chalet. If you prefer to eat outside, there are eatery place nearby. Just a walking distance. We have dinner at a stall in front the chalet entrance. Will i come here again? Definitely!

Resort very strict with the maximum guest for the room capacity. So make sure to comply with the requirements ya. But the check in process if very much different from another resort. Its like you are purchasing a chanel bag and waiting for the sales advisor😍 the check in lobby is at the parking area so they will monitor the in and out guest and the car as well. The villa is so unique and spacious. Perfect for a holiday. However, the restaurant is not a buffet concept where you can take any amount of dish or whatever u want to mix and match the food. But the restaurant staff very good in the etiquette 👍🏻the beach also good but cannot swim ya. Very relaxed enjoy the sounds of waves

Booked for family garden chalet but in the midnight got electricity issues which the hotel authority immediately transfer us to another room for sleep. Even paid the price for family chalet then need to change to standard room (connecting room) I’m ok with that bcs the staff feels responsible and also friendly. Recommended to stay here and will repeat ✅

Recomended to stay here ❤️ safety checked✅ located near to many restaurant (just walking by).swimming pool super big.my kids love it.direct access (used access card) to the beach. you can watch sunset,ride ATV and horses there. Thank you to the host for the details explanation on how to check in and out👍 host super nice and very responsive.no problem at all.really appreciated💓 Me and my family really enjoyed our vacation here. will come again 🫶

1. Requested for a non-smoking room during check in, we found some stains on the bed. We tried to call housekeeping to change the bed sheet but the phone was not working. Had to get down to the lobby personally to inform the front desk to request for change of bed sheet. Housekeeping came and ”changed” the bed sheet. We inspected the bed sheet and found the exact same stain at the exact same location. 2. The toilet's door cannot be closed. Frustrated with 3 major issues within 15 minutes , we headed to the lobby and demanded to change our room. Got a smoking room as that was their last available room. 3. Telephone line was not working again, toilet roll was not available. 4. We know this hotel do not provide toothbrush & toothpaste so we brought our own. When we return on the 2nd day, all our toiletries were gone. Housekeeping threw our toiletries WITHOUT our consent when they do NOT provide toiletries. Had to go down to the lobby to make another complaint again (remember the phone was not working?). Front desk promised to send toiletries to our room but it NEVER came. 5. During check out on the 3rd day, the housekeeping saw us and offered to compensate us for disposing our toiletries. As much as I appreciate their effort to own their mistake, this compensation (if ever required) should come from the management and not their staffs for not providing sufficient training and making clear the hotel's policy to their staffs. Overall, I am totally upset and will never return.