Best Kuantan Spa Hotels

I gave no complaint about this hotel except for a few 1. The path from parking level 1,2,3 to the lift lobby should be well lit and bright and should not look like a backyard. The lift area at parking should be paint and clean up. After all this is 4 or 5 star property in Kuantan 2. Coffee house stop serving coffee and anything at 1030 am. Only tea. That is strange. It was a weekend nite!!. The rest like location, service and amenities are good. Photos show view from the hotel.

There are ants that cross over the table and turn on the food placed on the table. The position of the refrigerator is also not ergonomic, it should be under the table provided. Due to the ongoing renovation process, many routes to the recreation area are diverted. We hope that the management can provide some compensation to make up for the deficiency. This is my second time staying at the hotel.

It's not the first time staying here. it's for the 5th time. Overall Nice n Good and just 1 thing Please provide a coffee machine. We are living in 2025 not 90s. TQ

I'm on business trips, bought my small family along. All are in tip top conditions. Loves everything, second time staying at this place. Don't worry about food, all is near, walking distanxe. Beach are perfect! Best staying on july so they'll be less jellyfish swimming with u at the beach. :)

It has been awhile since we went to Kuantan. So alang2 pergi kenduri di Kemaman, so we decided to stay here for 1 night. It was a lovely stay. Their breakfast is so good. Even my husband said like a premium. 😁 We love to come back for more night stays. Kuantan has been lovely. Please try Kassim Baba Roti Tempayan Cheese. They served good foods too. Only 5 mins from hotel.

8.4 “Great Stay” We had an amazing stay even though its just for a night. Staff was friendly & really accommodating. We booked a total of 9 rooms. Only downside is its not meant for elderly people. Cause you need to walk up and down the stairs to go to the beach, restaurant & pool. Lucky the buggy able to pick us up from the villa down to restaurant. But still need to walk up and down a few stairs. The view was amazing. Dinner at restaurant was great. Just that waiting to wait for our dinner was close to an hour. Should improve on that. Some of our family members did a room service also waited close to an hour for the food. If you find the food costly, can always book grabfood or get out of the villa & drive around the area look for restaurants. Room and view was amazing! We loved our stay!

Cleanliness: I would rate the cleanliness a 2 due to the poor maintenance and housekeeping. None of the electrical outlets were functioning properly, and there was a noticeable electrical sound. For those traveling with children, please be extra cautious. During our sightseeing trip from 1 pm to 10 pm, we returned to find the towels we had used earlier that morning, wet and folded on the table instead of being replaced with fresh ones. Additionally, our used cup had not been washed and was left untouched. Location & Amenities: The location was great, and the kids had a fantastic time, especially in the pool area. The pool is spacious, clean, and convenient for parents to relax while their kids enjoy themselves. The surrounding environment is excellent and truly mesmerizing. We were happy to sit back, relax, and enjoy the soothing sound of the waves—it was incredibly calming. The seaside area is ideal for large family gatherings or company events, with plenty of space available. Service: I would rate the Front Office Staff at 4, especially Mr. Aftar, Mr. Azlan, and Mr. Rahmat, who were very helpful. However, I had a negative experience with Ms. Y (name withheld), who was unhelpful and lacked empathy. We were planning to shorten our stay from 3 days/2 nights to 2 days/1 night due to heavy rainfall, flooding in some areas, and car issues. We asked her at the front desk, after consulting Trip.Com, if we could shorten our stay. Instead of showing understanding, she kept saying she couldn't assist and that the Manager on Duty was unavailable. She directed us to deal with Trip.Com the following day, which we understood. However, when I asked if, in case Trip.Com approved our request, we could check out later (around 1 or 2 pm), she refused. She claimed they couldn’t offer a late check-out as the hotel was fully booked. I was shocked, as I was giving up an extra night and yet wasn’t granted even a late check-out at 12:30 pm, and yet she was mentioned it will be chargeable. To my surprise, I later checked online and saw plenty of rooms available and an empty pool. This was disappointing. Just imagine, i am planning to give away my extra night and when i wasnt able to get a slightly late check out due to fully booked ? what ridiculous is this ? IF, we requested late check out on the actual check out date, i totally understand . But this is another way round and she left me speechless. On a positive note, Mr. Aftar, Mr. Azlan, and Mr. Rahmat were understanding and helpful. Despite not asking for much, their suggestions, empathy, and sincerity made a significant difference in our stay. It was because of them that we decided to continue our stay and cancel our initial plans. A big thank you to them for their kindness and helpfulness, always checking in to see if we needed assistance and offering thoughtful suggestions. Overall Experience: Our overall stay was very good and enjoyable. The kids loved the pool and the sightseeing views. The location is fantastic, with a breathtaking view of the sea, providing a truly relaxing experience. Special thanks also to the IRD staff at the restaurant for kindly helping us store our frozen food.

Love the place! This is especially for the privacy that you can get. It's sooooo peaceful. The only setback which to me is a pretty big deal is the rock wall on the beach since I wanted a hotel room that has direct access to the beach with the normal kind of beach view and beach feeling right on our doorstep. Other than this, it was an excellent holiday for me and my husband.

The rooms was clean and the bed also comfortable.. There is a living room where you can watch tv and a bedroom with attached bathroom. Every rooms comes with balcony.. Really recommend and relaxing. The breakfast choices not many, but yes it’s enough to make your stomach full..

Place was great, very relaxing Best thing was definitely the fooood. There wasn't much food around the area but the food at the resort was really amazing and the price wasn't super expensive The activities was a little less, quite a few stuff needs to be paid, like board game and even volleyball, but ping pong, cycling and archery was free If you're looking for somewhere out of the distractions, then maybe it's here, but if u wanna do some activities, hmmmm would rate it a 6/10, ended up watching netflix on laptop TV wasn't smart enough to have cable or direct netflix