Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 7, 2026|Balcony Premium Classic Mountain View
Guest UserFrom the moment I arrived, this hotel exceeded all my expectations from luxurious rooms, elegant décor, plush bedding, and calming tones made for a perfect retreat. The room was spotlessly clean and the view from the balcony was speechless. Well-equipped wellness amenities, a serene spa with hot and cold jacuzzi, a huge steam room, sauna and a refreshing heated swimming pool over looking the mountains.
What truly set this stay apart was the hotel’s client ambassador Ms Alissa, a genuinely attentive professional who acted like a personal concierge throughout my stay who provides proactive updates on local tourist conditions and attend to my needs be it arranging for high tea and booking of spa services. Each day, I received timely briefings on weather patterns and conditions at nearby tourist spots. This insightful information helped me plan my outings with confidence. Last but not least, the GM, Steven Tan was so warm, ensuring the guest are comfortable during breakfast time. He is from Singapore by the way and had been running the resort for 8 years. Great job Steven!!
My overall experience (Excellent)
The hotel’s ambiance was welcoming and polished striking the ideal balance between luxury and comfort. The facilities made it easy to unwind, stay active, and explore the tourist place with confidence. The client ambassador’s attentive, almost personal-concierge approach elevated the stay from excellent to unforgettable. I left with wonderful memories and a strong sense of having experienced truly thoughtful hospitality and will surely come back again later this year to explore places that I have did not visit.
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Price per night from:AU$100
Posted on Jul 16, 2026|Triple Room With Mountain View
Young Jade
We stayed in Sapa for 3 days and Tiger Sapa Hotel was pretty convenient as it was pretty close to the places we wanted to visit. The hotel is walking distance away from Moana Sapa and Sun Plaza. The mountain view from the room was simply breathtaking ! The receptionist Linh was also very welcoming and even recommended us places to eat here in Sapa. We really enjoyed our stay here and would definitely recommend it to other tourists planning on visiting Sapa.
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Price per night from:AU$53
Posted on Apr 29, 2026|Superior Double Room
Stanleytang2910
This has been the best hotel experience I've had in Sapa so far. The hotel boasts excellent views and the interior spaces are also incredibly impressive and satisfying. There was also an incident where my mother left her purse on the lobby sofa. A young staff member helped us keep it safe. We're very grateful to him; it really put my mother at ease.
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Price per night from:AU$132
Posted on Apr 24, 2026
Guest User
The staff were incredibly friendly and the food was delicious! Since it was April, it wasn't hot even without air conditioning. As long as you keep the door closed, bugs don't really come in. If you come to Sapa, you should definitely visit this place at least once, the atmosphere is amazing!!
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Price per night from:AU$103
Posted on Dec 22, 2025|Premier Deluxe Room with Balcony
Guest User
Overall, the stay was very pleasant.
The view from the room's window, with the miniature train passing by, was a delightful surprise, especially for railway enthusiasts or those looking to experience the local atmosphere.
The location is incredibly convenient, not far from the main street and the train station, making it easy to get around on foot or by other means. It offers just the right amount of amenities.
The breakfast selection isn't huge, but the food is quite palatable. It's perfectly fine for a simple breakfast to refuel.
The minor drawback is that if you shower late in the evening, the hot water temperature can be a bit insufficient. Given Sa Pa's cooler weather, you might shiver a little after showering. I'd suggest showering earlier or for the hotel to improve the hot water consistency.
Overall, it was still a comfortable stay. The location and window view are definitely worth it. If the hot water issue could be resolved, it would be even better.
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Price per night from:AU$70
Posted on Feb 26, 2025
Anonymous UserLocation not the nearest to town, but other than that everything was good. The front desk was the most welcoming and provided tea during check-in, water bottles during check out. For this price, nothing much to complain about, has a good view too. Worth every dollar.
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Price per night from:AU$24
Posted on Oct 7, 2025
Yeh Y
I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise.
From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful.
The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations.
On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable.
We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.
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Price per night from:AU$57
Posted on May 16, 2026
Guest UserWe had a wonderful time in Azalea. The room is exactly as the advertised photos online. It’s very spacious with a good view. You can easily tell that the furnitures are new and of good quality. It’s complete with everything you need from a hotel. The best thing about Azalea is also their cleanliness both in our room and lobby area. It even smells good. I have no complaints about it. Hot shower was also easy to adjust. best hotel with good value for money.
Their massage area is also affordable compared to the prices outside. Their sauna and jacuzzi area are clean and spacious. On top of this, the breakfast was really good. Pho and rice yoghurt was amazing and there were a lot of choices to choose from.
The highlight of our stay was the friendly staff at the reception area (both the girl and boy). We arrived around 7am, way too early before our checkin but they immediately assisted us, allowed us to stay in the massage area and even offered us towels to have a quick shower. They were very efficient and welcoming.
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Price per night from:AU$53
Posted on Sep 24, 2025
Robert
Very nicely located complex with great panorama over The Valley and the Mount Fansipan. Rooms large and designed accordingly the landscape. Staff friendly and helpful. But breakfast is a catastrophy: not enough tables, dirty because of too much people.
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Price per night from:AU$116
Posted on Dec 18, 2024|Family Bungalow, Fireplace, Mountain View
HazyzPros
- Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns
- We arrived in Sapa early in the morning & appreciate that we're able to check in early
- The room was very clean & cozy
- Friendly receptionist that catered to our needs
- Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier
- Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not
- We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water
Cons
- We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities
- Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly
Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.
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Price per night from:AU$155