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Posted on Oct 3, 2025
Anonymous User
The Westin Cape Town Review
The location is superb, situated at the entrance to the V&A waterfront, within walking distance of numerous restaurants and attractions. The rooms are spacious and bright, with floor-to-ceiling windows offering panoramic views of Table Bay and the mountains. The Heavenly Bed ensures a restful night's sleep. The service is attentive and thoughtful. The rooftop spa on the 19th floor and the indoor and outdoor swimming pools are delightful surprises. Suitable for both vacations and business trips, the experience is exceptional.
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Price per night from:£286
Posted on Aug 27, 2025|Deluxe Studio
Guest UserLovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient.
Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient.
Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas.
Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.
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Price per night from:£114
Posted on Feb 4, 2026
Guest User
I stayed here for one night as I was transiting Cape Town with a flight the following morning. The check-in experience was pretty quick and seamless, as my booking was pre-paid.
I stayed here being fully aware of the carbon-neutral moto. The hotel appeared clean and tidy. The free shuttle from the airport was trouble-free. The directions to the pick-up was simple to follow. The pick-up was on time, and it was a very short ride to the hotel - literally a matter of minutes.
The room I was allocated - 233 - was spacious and clean. However, I was surprised by the bizarre layout, especially with the way the shower and bedroom is almost open plan - only a screen separate the two areas. The toilet is separated by a door, though. Other than that, I had no major issues with the room. The bed was large and comfortable, my sleep was not disturbed and it was generally a positive short stay. The shower worked fine, it took a little getting use to the water-saving feature in the sink tap. The toilet flush may have a malfunction, because it would stay stuck when pressed, and required tapping for the button to return from a pressed state.
I felt safe during my stay, and was reassured by the security procedures in place when booking an Uber - drivers are asked to scan their driving licence at the gate when entering the grounds. The drive to the V&A Waterfront was about 25-30 minutes.
I had a late lunch at the hotel restaurant - Nuovo. The menu was okay, but not spectacular. I visited the restaurant when it was relatively quiet with diners. However, I found staff were not particularly attentive. It took a while before someone approached me and provided a menu. The vegan burger I order was nice, even if it looked a bit dry. It was the only chargeable thing I incurred, which I put on the room (250 ZAR to pay on check-out).
The breakfast is a decent buffet of hot and cold food, plus live omelette bar. There’s also pancake making facilities, automatic coffee machines and more.
On check-out, to my surprise, I was informed of bills totally 600 ZAR. I explained that I only had one meal at 250 ZAR, which the reception staff accepted. However, a few days later, I received emails claiming that I had an unpaid bill for 350 ZAR, which I had to explain again in my response (I did not receive further contact after that). I think this was a case of staff incorrectly reading a room number when processing, or a guest deliberately giving the wrong room number.
I caught the shuttle back to the airport after checking out, again trouble-free. All-in-all, a very good airport hotel, and one I could easily recommend to others.
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Price per night from:£129
Posted on Apr 15, 2026
Guest User
Such a great hotel option, definitely coming back. Lots within walking distance, very friendly staff and the rooms were very nice.
Only reason for not putting 5 stars on facilities is because the pool could be easily heated, since it's not that big (it isn't, so the water is VERY cold), the rooftop bar could have some food options, even if just sandwiches. Nevertheless, both pool and rooftop are great, so it isn't criticism as such, just a couple of things that could just make it perfect!
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Price per night from:£107
Posted on Jun 23, 2019
萧遥子The location of the hotel, the surrounding environment did not have to say, the room was large and comfortable. It is very unfortunate that the backpack was placed in the hotel room, and the cash theft occurred, which caused a large loss. The police in Cape Town are very inefficient, because they have to enlist a guide to help them coordinate the follow-up if they want to catch a plane back to Johannesburg.
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Price per night from:£125
Posted on Jun 19, 2025
Pearrr
The location is excellent, just across the street from the exhibition center and taxis are easily accessible. There's a Japanese restaurant downstairs and a Buger King nearby. The rooms are spacious and very cost-effective. The service is friendly.
Cons: The breakfast is a semi-buffet and not very tasty...
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Price per night from:£91
Posted on Jul 13, 2024
Guest User
The room is very, very beautiful, and it is the most satisfactory accommodation this time. Table Mountain is right in front of the window, which is really beautiful. The sunrise, sunset, and night view are nothing to say. I want to live in a fairy tale.
The service is very good! ! I don't know why some people say that the review is not good! ! I am a girl traveling alone, and I dare not go to the city center by myself. The hotel lobby manager specially walked with me to the station and took pictures for me along the way. We became very good friends.
The whole hotel reveals the luxury of the old brand. From the entrance to the lobby to the port in the backyard, it is so beautiful. I think it is much better than the 1w one night next door, and the view of that house is blocked.
The buffet breakfast is also superb! ! There is an oyster buffet... It is perfect for an oyster head like me. I like to eat a barbecue, but the degree of roasting is different the next day, and the kitchen specially roasted some again for me.
There is a fine dinning downstairs. The chef/owner is a lady. There are many cultural interpretations in the dishes, which is very good. One dish was made to entertain Michelle Obama. I was surprised that feminism is also rising here.
I stayed here for many days and this is one of my favorite hotels in my life.
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Price per night from:£389
Posted on May 12, 2025
Guest User
The duty Manager, Victoria, was great and very accommodating. It was our wedding anniversary and Victoria accommodated our request for a view facing Table Mountain. We were very happy about that. The housekeeping staff were brilliant, always smiling and joyful to all guests making them feel welcome.
In terms of the restaurant/breakfast area, it was quite disappointing as we noticed some guests receiving more attention than others, and at times, felt as though we were ignored and invisible. Unfortunately, on our last day, we bit into a sharp and hard piece of what seemed like bottle plastic in the food from the buffet section. When alerting the restaurant staff, they did not really seem bothered about the danger it had should we have swallowed it.
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Price per night from:£258
Posted on Jul 3, 2025
Guest User
Very good, clean, live on the upper floors overlooking the beautiful scenery of Cape Town, especially when you get up early, very good, there are many types of breakfast, very delicious, it is recommended,
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Price per night from:£136
Posted on May 27, 2024
Guest User
The room is large, the location is good, a little old, but overall it is good value for money
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Price per night from:£92