Hotels Near East Sands in St Andrews

The hotel is not big, the location is just across the road from the old campus of St. Andrews University, very close to the commercial street and not far from the old stadium. The breakfast can be said to be relatively rich, there are several kinds of regular meals, and special, which changes with the seasons. The restaurant is almost full on weekends when there is a lot of people, and it is usually better. On-street parking outside the door is free but there is no private parking lot. It is easy to have a place during school holidays. I don’t know at other times.

房間乾淨整潔，比較小，轉個身就很難，位置好，在主街上，很漂亮的房子，可惜入住太難，提前到了沒法寄存行李，因為沒有前台，也沒有收到房間號和密碼，電話溝通竟然説是另外一箇中介定的，不是攜程，不知道怎麼搞的，感受很差

So… when we went to St Andrews we stayed at Premier inn who say if you’re not happy you get your money back. We weren’t and we didn’t. £175 for one night. This is what happened.. Where to start…firstly, we went to our room and discovered that there was no-where to put our suitcases - although advertised with a sofa/bench on the online photos there was nothing there. So we had to sort our clothes from suitcases on the floor. For £175 that’s not good enough. We noticed that there were lots of dents in the walls.It was all very tired. We then tried to put the TV on but the controller didn’t work. So we went down to reception and talked to the receptionist who said he’d be straight onto it. He said it wasn’t anything to do with the staff, that they repeatedly told head office but they ignored them about problems. Best thing for us to do was to complain to them. We went back to our room and… We waited. An hour later we went down again. Meanwhile we had discovered that the toilet dispenser was empty and a cheap loo roll placed near by. This isn’t good enough for £175. Plus the fan couldn’t be turned off and it sounded like a jet landing - nobody could sleep with that. It wouldn't turn off! We went down and talked to a different, very young receptionist who said, “oh yes everyone complains about that in that room.” He said he’d sort it out and went into the back room…. We waited… Eventually we gave up and I went and knocked on the door. Another man appeared with a beard who said that he would try and get us into another room. Then the initial man came out and I asked if he’d managed to repair the TV controller. He came up to me and said aggressively, “I’m busy, I’ll do it when I’m finished. You are not allowed to knock on the door. You should have stayed there and not knocked. You’re not allowed to knock!” I was shocked at his animosity and asked for his name - he grabbed a name tag from his trousers and thrust it in my face - “Martyn” he said “here you go!” I said to my husband that I was going back to the room. The man had been very abusive and rude. I was pretty shocked and scared of him. They told my husband that they had found a room that was free and we had to re-pack and go to the new room. Room 16. On our way to our room, ”Martyn” walked past us obviously finishing for the day and he looked at us and kept shaking his head as he went out. When we got to our room another member of the staff with a beard knocked and apologised for the disgusting behaviour of the previous staff member. He said he had been in hospitality for years and was shocked at our treatment. My husband asked if they had had customer relations training and he admitted that the other staff member had only had online training. He said the manager wasn’t in til the afternoon of the day we left but he’d leave a note. Then we’d discovered that the new room was obviously kept empty because it STANK of damp. It had mould in the bathroom tile grouting. Absolutel

Day trip to St Andrews with my parents and fancied a bite to eat. Well firstly I must say that all followers know that we dont mind paying good money for good food but £49.16 just for 4 fish and chips and that was before drinks. We had to wait 20mins for the food and we feel it wasn't worth the money. Yes we understand that St Andrews has a reputation for being up market and welcomes a lot of tourists and visitors (especially when the golf is on or other special occasions) but I am afraid to say that for a standard plate of fish and chips and the fact that the table was not large enough to cater for the plates for four people then this is where the Greyfriars Inn falls down. Yes my parents are elderly and my mum is a little wandered and people were staring which is very rude but not managements fault as you cannot help the clientele you have, I did try and chase up the meal as mum gets agitated if she has to wait and did not want her to cause a fuss for the sake of the pub itself. She deserves as much as anybody to eat out as do all disabled people. There did not seem to be enough staff as we were told they were very busy as had a full restaurant around the corner too. If it hadnt been for my parents being infirm and they needed to have lunch we would have left before being served. We didnt feel welcome at all and that is a very sad reflection on this establishment . Again sorry there are no photos but my parents in their 80's dont like mobile phones at the table. It was their treat. All in all not a great experience.

The hotel has a very good location, and their service is really nice!

On December 11, we traveled to St Andrew, and Rusacks was a perfect choice. Our car broke down. As we couldn't get it started, we asked the staff for assistance. Mr. Ccllum who was at reception came to inspect our car, and he also called his colleagues to help. We feel so warm that they reached out to us! Since the car was still unable to start, Mr. Ccllum assisted us to contact the car company and helpline. Under his help, the helpline came to repair the car that evening, but they still didn't figure out what caused the breakdown. Because we need to return to Edinburgh the next morning, the car company suggested that we leave the key at the reception, and they would come later to take the car. Mr. Ccllum agreed to keep the key for us. Luckily, the helpline took the car away at last, and we reached the railway station with Mr. Ccllum’s help. The night came so fast and the weather was cold. Fortunately, we were safe due to the assistance of Mr. Ccllum and his colleagues. Many thanks for their kindness! We are so lucky to choose Rusacks!

Golfer Dream Hotel, the balcony directly clearly sees the panoramic view of the old course! Experience Linx Court! The fairway is very hard, the ball is at least rolling 40-40 yards, green speed 13

We originally visited Fairmont St Andrews in August 2021 since we could not visit the country of our choice due to the pandemic. We were super impressed with it, so much so, that we decided to revisit this August. We looked at other options such as rental homes and other hotels but nothing came out as giving us value for money. Rental homes don't have the benefits of a hotel and its facilities and other hotels were charging ridiculous prices as a like for like basis. The Fairmont in St Andrews came out the best value for money. We enjoy the Fairmont as it has the feeling of a resort hotel abroad. The service is spot on too. Just little niggles - that come from having previously stayed - so it is human nature to compare. This time I felt the cleanliness of the rooms was not as good. It was only some dust in the room and in the bathroom so it was not worth complaining about to reception. Secondly, and this come from maybe you being short staffed, is that the breakfast plates on tables were allowed to accumulate to the state where it did look quite untidy. I'm only mentioning these things to you in order for you to nip them in the bud and not allow a decline in standards over a longer period of time. Overall our stay was great. Breakfast is sufficient enough to keep you going until dinner. The atrium is a relaxing place to read a book and play cards. The swimming pool and spa facilities keep a family entertained. Thank you for another enjoyable staycation. Joanne

Excellent location with St. Andrews town centre a short drive away. Accommodation in a two bedroom bungalow was excellent and very clean. We did not use the hotel restaurant or bars as we were able to prepare our own meals with all the facilities available to us in the bungalow kitchen. The only downside was the reception on the television. When we reported this a member of staff called immediately to deal with this. Unfortunately the problem continued. As we were only staying a few days, we did not use the television regularly