Hotel is about 15 min drive from FLL Airport, location is nearby the highway, so don’t expect too much, I paid like US$180 for just one night, I thought is kind of expensive, as hotel is very basic, and they only allowed check in after 3pm, as I disembarked from a cruise ship, got into the hotel early, so unable to get any room available, went shopping at a mall near Miami, came back at 3pm, room still not ready, make to wait another 1 hr, till 4pm then able to obtained the room key, breakfast was nothing great, very basic & dining area look so cheap!
The front desk service is very poor... The check-out time of the hotel is 12 o'clock. Due to special circumstances, I need to delay the check-out by 30 minutes. I went to the front desk to communicate. At first, they said no. After asking the manager, they agreed to delay the check-out by 30 minutes. However, when I left the hotel, the hotel charged 50 US dollars from the deposit as a late check-out fee without explaining the situation to me. I was very dissatisfied with this and communicated with the front desk manager of the hotel. The front desk manager had a bad attitude and had no service awareness for the guests staying in the hotel. It is recommended to choose this hotel carefully to avoid affecting the interest of the trip.
I communicated with Ctrip customer service in time about the above situation, and Ctrip's service was as five-star as always.
When we arrived we checked in and went to the room. I opened the door and immediately smelled something bad . it smelled like urine. I didn”t even go all the way in, but had my friends come up to the door. We knew we couldn”t stay there. Back to the lobby. He was very nice. He gave us another room. It was supposed to be newly renovated, but obviously was not. It smelled better so we stayed there. The breakfast was very good.
The hotel was a four star hotel but after being here 2 months things are getting worse the elevator doesn’t work so having to wait in the smaller one that only fits three people is extremely inconvenient and they don’t clean the rooms they way they should
Located near Fort Lauderdale Airport, it is a small suite, simple cookware, can be eaten, there is also a Chinese restaurant nearby. The room is clean and the breakfast is good.