4-Star Hotels in Strasbourg

The location is good, just across the bridge is the Notre Dame Cathedral. However, if you drive by yourself, only licensed vehicles can enter the area near the hotel. It is renovated on a historical building. The exposed wooden building is very unique and the experience is good. Although there is no elevator, there are staff who take the initiative to help carry luggage upstairs. Street parking in Strasbourg is very expensive, 3.5 euros an hour; hotel parking lot 30 euros a day; the hotel introduced a nearby parking lot, parking for about 16 hours, 16 euros.

hotel was great! room is big enough to open two lugagges. shower was great, heated but the shower head doesnt stay in place, so you can only hold onto it while bathing. otherwise, use the rain shower. the shampoo and conditioner is quite drying and doesnt work well if you come from a more humid country. byo? theres a small supermarket nearby and area is quite walkable to the main tourist attractions. a mall nearby as well but didnt check that out. bedroom amenities are provided upon request. even though the ac didnt work at first but serviceman came by quickly to rectify. bed was comfy. tv casting doesnt work if youre looking to watch some shows. good stay though.

Good location. Room was big, modern, clean and comfortable. However, the room was only cleaned on every third day of the stay so we only stayed two nights so there isn't any room cleaning. Shower door does not close properly and the floor was wet. Breakfast buffet has good varieties. We enjoyed the breakfast. There is a laundry room which hotel guest can use for free. But there is only one washer and one dryer for the entire hotel guest. This is clearly insufficient. For big brand hotel like Marriott, they should provide more washer and dryer.

This is a difficult hotel to review. The rooms we originally booked did not match the rooms that we were allocated. I understand that the hotel is an old building with a variety of styles of rooms, but the advertising is very misleading. With the help of the wonderful gentleman at the front desk, Noam(?), we shared our complaint and were given different rooms that were much better. Noam went above and beyond to make us feel accommodated and welcome throughout our stay. One thing to note is that the property doesn’t have USB charging points, so you will need an adapter. Finally, we did have a fire alarm that was very laissez faire (I ran down the WOODEN fire escape stairs in my socks to find the hotel staff (an older gentleman) not really doing a lot - and not really explaining what was going on) and the fire escape had A LOT of cleaning supplies and furniture that in a real situation would have cost lives - I do think this is something the property needs to rectify immediately.

They were thoughtful enough to let me check in earlier than planned. The room was very spacious, and I was able to cook comfortably. It was a very satisfying stay.

Facilities: Parking available, which is convenient. Cleanliness: Clean and tidy. Environment: Located inside a shopping mall, very close to the city center and the church, all within walking distance. Service: The breakfast was excellent and plentiful, and check-in was very smooth.

The location was very convenient, close to the station! It's an apartment-style hotel, so I thought it was convenient that it had a stove, washing machine, pots, etc. I was happy that the welcome fruit included clementines and chocolates. I thought breakfast was a little pricey at 20 euros. It would have been nice if there had been more food that gave a more Alsatian feel.

Location a bit away but that suited us, easy to drive to other places. Staff was helpful, room is basic, beds are soft, room was serviced but clothes were not folded, just placed on a pile on the desk. There is a water boiler but still has the 1990’s instant coffee. Parking costs E25/day….., park across the road for free (3 min walk). We arrived at 14:05 and as 15:00 was CI time they did not honour earlier CI because ‘they run 100% occupancy the day before’ but for Euro50 extra I could get a room immediately… yeah right! Free hot xmas wine in the lobby is a nice gesture.

Nice hotel and satisfied with the stay. The room is quite big! In the city center, shopping is quite convenient! There is a barber shop opposite the hotel, and I went there to trim it. The personal problem is that the hotel is almost 1 km from the train station and the taxi is too close; The weather is hot, dragging the suitcase is a bit inconvenient, very embarrassing distance.

The location is great – but there are a lot of minor issues that weren't fixed. You also had to ask for towels and toilet paper because there's no room service for stays of less than 8 days. 😳 When arriving by car, they also didn't tell you that you could get a discount card from the hotel in the parking garage, which would allow you to park for €28/hour.