It's been almost 5 years since I last stayed at this hotel, and it's still just as enjoyable. I have to admit, all the staff are incredibly friendly. From the security guards to the receptionists, the cafe team, and the pool team. Amazing service.
Five stars to the receptionist who helped with the check-in process. They deserve a promotion...
The food is also really delicious.
Overall, this hotel provided a very pleasant experience. The food was of good quality, with an excellent breakfast selection. Service throughout the stay was professional and attentive, and there were no major issues. Although we experienced a minor problem with a leaking air conditioner, it was resolved promptly. Complimentary welcome drinks were offered, and the room was clean, comfortable, and well maintained.
Apologies for the limited number of photos, but I would highly recommend this hotel and would be happy to stay here again.
the room is spacious, clean and comfortable. the staff so kind and helpful. its near with train station and city center. i will definetely back to this hotel if i come to malang again! thankss, i had such a great time here
The old building is indeed a bit less well maintained but not stuffy, the AC is cold, the TV broadcasts are clean, there is a mini fridge, the floor is a bit black in the cavities, and there is scale in the bathroom. If there is maintenance it would be better because the hotel is in the city center close to culinary. The food is clean and quite good. The price is too expensive maybe during long holidays, the service is friendly, nice
Great location and large room. The hotel is a historic building but the room looked old and a bit run down. Personally I didn’t like that the window looked out on the exterior walkway and sitting areas with a light so if the curtains are open for natural light everyone can see inside.
It should also be noted that the pool is used for children’s swimming lessons so it can be busy at times and doesn’t have a lot of space for guests to relax.
The cafe out front is a favorite with good service and food.