Property was located in tapovan. It was easy to find. Food was just delicious. All amenities and services provided were excellent. Every staff at the property greeted us nicely whenever they met us. Overall a great experience.
The Neeraj Ganga Heritage Palace, Rishikesh is a great and beautiful hotel. The interior decoration is charming.
The beauty of its surroundings and its location on the banks of the Ganga has added to its speciality. Its rooms are very beautiful. But their bathrooms need some attention.The bathrooms are very small. It is difficult to take a bath.
Staff is well behaved. Whenever I called the reception they immediately attended to my request and fulfilled it. Thanks to the staff members.
The canteen is very nice and its arrangement is excellent. Everyone in the canteen staff is very well behaved. But I felt that Sanjay Ji takes great pleasure in serving his customers. Undoubtedly, he is expert in his work.
In the end I would say that I paid for staying in the hotel but in return I also received their full services. We are senior citizens. My wife and I are very happy and satisfied.
This is relatively small hotel, where i could find all basic amenities. Reception area is clean and check-in process was smooth. Special mention, you need to keep your footwear outside or carry with your hand. Room was clean with sufficient toiletries, electric kettle, clean towels, bed-sheet etc. Small restaurant has traditional sitting arrangement (not typical dining table/chairs. Food was prepared nice, good taste and as requested, prepared with less oil. They do have yoga classes every morning which is free. I couldn't attend but would do on next stay. I tried abhyanga massage there. It was okayish and not as authentic as you may find at some other places. Things to improve -
hotel has no signboard or directions to reach the hotel. You may need to call the front desk. Things to note -
there is shared entry for multiple hotels in that street. If there are car(s) or even 2-wheeler parked in that way you need to either park at a distance
This was our 2nd visit to this hotel. We visit this hotel back in 2021. The food was excellent that time but the infrastructure looked old. We booked it again coz of food but this time we were amazed of the hotel infrastructure as well. We are very happy with the stay.
Nestled in the heart of Rishikesh, right by the Ganges River, ZANA is an
absolute gem. The location alone makes it a perfect retreat for those looking to reconnect
with nature. The sound of the river, the cool breeze, and the breathtaking views make this
place a sanctuary of peace.
The hotel itself is new and beautifully designed, blending modern elegance with a natural
ambiance. The staff was incredibly courteous, making sure we were comfortable at all times.
The food was absolutely delicious, offering a mix of local delicacies and global cuisines. I
left feeling completely refreshed and would highly recommend this place to anyone looking
for a tranquil yet luxurious escape.