4-Star Hotels in Monroe County

There are really no words that can express and describe our feelings. To put it in one word, it is dreamy. Every detail shows the wisdom and ingenuity of the hotel management team!

The hotel is very good, but not a giant hotel, in a beautiful environment as long as you are in the hotel (face to the marina) but in a +/- industrial area but safe. A ship is available every hour for you to take to the city (about 15min car). Room very clean and spacious with balcony. 2 swimming pools and 3 restaurants in the hotel. Serviettes available for the swimming pool. Heat staff

Fantastic stay. Levi at front desk was so accommodating. Showed me two available rooms and let me choose. Actually walked with me to the rooms. We weekend in the Keys every couple months,and it’s been a long time since we’ve encountered such friendly service. Kudos to Levi.  It was our first time staying at the Pier House. We will definitely be back. Thank You Pier House. We had a great time.

La concha is a beautiful & historic hotel in the heart of beautiful Key West. The location is unbeatable & the balcony rooms, while smaller than other standard rooms, offers excellent people watching & beautiful blue sky views. A parking space is included, which is great to have right on Duval & Fleming Streets. The staff was mostly very friendly, but the service level varied. At one point in our stay, the front desk went out of their way to make us a key card to use the microwave located in the conference room. When I asked to use it the next day, another staff member says there wasn't one in the building. I went & took a photo through the window to show him. He then said he could not grant me access as the desk had previously done. No biggie but a little frustrating. Our main issue with the hotel was HIDDEN FEES. Upon arrival, we were told we would be charged a fee of over $80 per room as a ”destination fee,” which was never explicitly disclosed & was certainly not fairly advertised. I asked about waiving this fee & the night desk said it was possible to check & see with day manager. The next day, they insisted the fee could not be waived & were unwilling to help with it further. I let them know I booked through a 3rd party prepaid, it said fees & taxes were included. They said read the fine print. They charged my card for the fees. Not being forthcoming and clear about the destination fee was the issue I had. And having parts of the hotel amenities, including outdoor areas, being closed off during the stay make this resort/destination fee more of a slap in the face. To highlight this point, the staff at this ”destination” hotel warned us that if we see some stuff a little run down or not in operation, its because the hotel just got bought & things wouldn't get straightened out until the new company takes over. Also minor issues for such a pricey hotel included missing slats on the inner balcony door & similar minor cosmetic issues. Other than that it is a beautiful building & top-notch location. Overall the experience was very enjoyable. P.S. The awesome bar tender makes delicious key lime martinis!

Great! What a nice hotel! Entry looks great, beautiful Cuban atmosphere. It smells great. The staff is awfully good. Nice pool with a number of leguans as residents. Nice clean large rooms, good beds. Resort fee, but you'll get the following for it: Gratis parkeren Pendelbus to Duval street Daily cleaning 2 welcome drinks at the outdoor bar Every day 2 bottles of water on the room Handdoes, sunburn, water at the pool 12.00 hour smoothy 14.00 hour jell-shots 16.00-18.00 hour snacks (Churro's!) We had booked three nights, but we were so happy to have booked a few nights. We're coming back!!

Great location, beautiful and well kept facility, places to relax and places for kids to have fun. Restaurant on-site is fantastic and views from the marina are serine. Room was excellent and had more than expected. Close to restaurants, groceries and many other things.

Ameracay is a very nice resort. It's not too far and easily accessible. It gas a nice tiki brand beach as well as a very nice courtyard with game areas and firepits. The resort is in an area that has iguanas. These are harmless if left alone. Make sure yiu balcony door is shut so a curious iguana does not visit. You also should ve aware that in case of a cold snap, iguanas fall from trees. As long as they don't hit you in the head again they are harmless. Visited the outside bar fi a sandwich. Everything in the Keys cost more so prices are moderate. We shared a sandwich with no issues. The lobby area is very nice with suspended swinging chairs. Decorations are ”islandish” which is appropriate. There is a selfie wall which has keys mounted. There is also a wall mounted magnetic Scrapple game. There are nice restaurants within walking distance. Both Midway and Lazy Boys were busy. If you go out for dinner, expect moderate wait. Staff was exceptionally nice and helpful. The resort has a very snLl gift shop. Not much for men unless you need a bathing suit. The only problem was the entire area was having water issues. There was no hot water in the room. I would stay again. It's about half the cost of staying in Key West. There are places very close by if you want to plY in, on, or under the water. It may be possible to book a ride out to Alligator Reef Lighthouse via a service near by. Lots of places to hop on a fishing boat. The water off Islamadora is a nationally protected coral reef. Make sure you know what you can and can't do on the reef. The resort does not allow drone flying on property. You might be able to fly from a nearby bridge. I will probably visit again.

We stayed for 2 night which was not enough! The hotel room was spacious, clean and modern with a view over Hammock beach. Delicious buffet breakfast at Calusa... We ate lunch at Dry Rocks... delicious fresh salads, Tacos etc. The staff were very accommodating.. We loved both beaches... coconut beach had lots of sun beds, lots of shade and the sea was lovely and warm. We did paddle board, kayaking and loved it!! Perfect for couples, families etc... Great hotel. Can’t wait to go back.

The hotel was great, clean and with all the necessary. The service at the restaurant was rather slow. The main remark relates to lack of clarity from Trip and the hotel on added costs: valet parking is ”mandatory” as the hotel doesn't allow guests to self park. This comes at a (hidden) cost of 50 usd per day plus taxes. The manager didn't mention this when we asked about the big deposit they were taking on our credit card. Unfortunate surprise contrasting with the wonderful time we had at the hotel.

I can honestly say I have never left a negative comment for a hotel but this was a real let down. For the amount of money that we paid to stay a this hotel, we were very disappointed. Our room was extremely small - our closet was a half size closet because of a refrigerator at the bottom - no even tall enough for my husbands shirts to fall without being wrinkled, let alone no room for dresses. No dresser or drawers in the room for clothes as well - just two small nightstands. The water pressure in the room shower was non existent - and the pool located at the Avalon House bleached both mine and my husbands bathing suits about 4 shades lighter - and not cheap suits either, good quality fabrics. Come to find out one of the other couples we vacationed with also had her suit bleached out and was offered a $150 credit for her suit - we were never offered any kind of credit, so I guess I didn't say something to the right person. Oh well - lesson learned, we will not be returning to this hotel.