Find 5-Star Hotels in Dusseldorf

This is the most expensive hotel in Europe. I had a good expectation and finally endless disappointment. Because it is the European Cup to see the ball, this hotel belongs to the Hyatt Group. I trust Hyatt very much and set a suite. I encountered a few problems and gave you lightning protection: 1 This hotel is a court renovation, very special, so when entering the door, the luggage is all on the porch guy and himself to carry it up, my luggage is very heavy, I think this is very unreasonable and very laborious. 2 I booked a twin executive suite, neither gave a twin bed, the hotel did not set an executive floor. Finally told me that the room was full and could not be adjusted. I offered to give me an extra bed to solve the problem. 3 Cleaning is not reliable. There is a bed in the bedroom, it is not clean, and the dead fly under the pillow on the bedside is disgusting. I immediately told the front desk to change it and did not compensate. Still Trip reliable, compensated me for a few hundred dollars and expressed my heart. I think a hotel is so poor in hygiene, and it is difficult to do well. 4 breakfast food is moldy. There are many varieties of breakfast, but they are all unpalatable. The fruit is also moldy! This is really drunk and disgusting. Quality control is a mess. 5 Poor breakfast service. The service staff has a bad attitude and ignores it. This is something other hotels have not encountered at all, this hotel is particularly obvious. 6 The restaurant is not used on the day of the game. 7.6 On the game day, before we went to see the ball, we wanted to go to pitti for a meal before we set off. The result told me that the restaurant is not used, the reason is unknown! If this hotel is 2000 a night, I think it is fine, that is the standard. Please, this is a hotel of more than 6,000 for 9 nights, this service level is too bad! Especially dead flies, moldy fruits, disgusting home! Please boycott this hotel and don't go!

I can’t say enough about our stay here except that I wish I could have stayed for longer. The staff and service was perfect from start to finish, being highly professional but personable at the same time.

Reasonable prices, excellent breakfast, the room and toilet are really clean. Family friendly. I would recommend it to my friends.

Located in the port area of ​​Düsseldorf, it is not very close to the city. It takes about 25 minutes to reach the city by public transportation. The various services during the stay were satisfactory. There was nothing amazing, but there was no problem. The room has a separate dressing table partition, so the rest area is not large, which is a problem. The snacks in the lounge of the executive room I booked were delicious, which was a highlight. Overall, considering the price of the hotel in Germany, it is cost-effective.

The hotel is on King's Avenue, a veteran five-star hotel in Germany, decorated upscale. There are many types of breakfast, freshly squeezed juice is delicious, you can order the Benidorm eggs made in the picture. Even if it is such an expensive five-star hotel, there is no toothbrush and toothpaste, which is the case in Europe. There is a park next to it and the scenery is very good.

Ctrip: Did the hotel change ownership 3 years ago? It is no longer the InterContinental Group. When I checked in, I thought I had entered the wrong door! The hotel meets the five-star standard, the lobby is luxurious, the rooms are spacious and fully equipped, clean and hygienic, but the filling of daily necessities is not ideal. The facial tissues were used up and they were not restocked. I was too lazy to ask for them, so I bought a box when I passed by. The most unsatisfactory thing is: there is a church school next to the hotel, a school for all grades, and the noise is all transmitted, the sound of throwing balls, screaming, the chicken coop exploded at 7:30 in the morning, and there was a choir chorus in the evening, and the window could not be opened. I reported it to the front desk, and they were confused: ”Really? I'm so sorry” Forget it, foreigners can also make trouble and play dumb.

location is A+. 2 minuite walk to the Heinrich underground station which takes you straight to the Messe. Hotel is nice. strange layout but its a medieval building so its part of the charm. Front desk leaves much to desire for a 5 star hotel. the room is ok. was given room 131. mattress was collapsed and definitely not commercial 5 star hotel standard.felt more of a foam cushion than a mattress with just 10 cm height of cushioning. i am 1.87 mtrs height and 110kgs. the mattress went concave when i lied down and my upper back muscles namely rhomboids and lats felt it badly in the morning. Advised the front desk who replied nothing can be done because all mattresses are like that. i don't insist or complain further if i am refused or rejected the first time i ask. on my checkout i advised front desk whose manager was present and i advised i was very happy with location but not with bed. i had no reply from her and she moved away stating in awe that no one had such an issue. on a positive note the breakfast operators who were very attentive and courteous at all times. for 950 euros for 3 nights i think they are very lacking in not being able to provide the basic hotel service of a good nights rest.

This is a chain store similar to a homestay. This building is a renovated culturally protected century-old building. The appearance is very old and the inside is new. Not suitable for people who like to enjoy hotel services. Hotel stays and so on need to get their own keys. Customer service speaks German, English and French. The hotel is very clean and the location is very good. There is a parking space at the door. As soon as you go out, across the road is the Rhine River Park. On the left is the iconic building of Düsselt Rhine TV Tower. Very suitable for couples to vacation.