4-Star Hotels in Dusseldorf

Super clean and brand new apart hotel. Staff super attentive, kitchen appliances reassemble a full kitchen at home in a small edition with good appliances. Bathroom amenities small but if average quality and room with balcony a good solution 2 minutes walking distances from famous Kö! Would recommend for solo travels ! Best regards

The hotel itself is very nice and comfortable, and the staff are friendly. The room is spacious and well-equipped with all amenities, and the hotel is conveniently located near the train station. Everything was great; we will definitely be back.

Comfortable and welcoming hotel with a friendly, helpful staff who make you feel at ease from the moment you arrive. The location is excellent—conveniently situated for exploring the area, with easy access to nearby attractions, restaurants, and transport links. The rooms are clean and well-maintained, offering a relaxing and comfortable stay. Breakfast is varied and tasty, with fresh options to start the day well. Overall, a pleasant experience and a great choice for both short and longer stays.

We booked a room that was a medium and then were upgraded to a bigger room for six nights. The room itself was quirky with a big comfortable bed. Great location too. Staff were prompt at fixing our clogged up sink and were friendly when we requested things. Breakfast was limited but fresh and well cooked. There is very limited storage or shelving space in the room, also no fridge. The shower in the room was an absolute nightmare and very difficult to use for a week given its tiny size. It also had great fluctuations in temperature depending on who was using water in other rooms.

Hotel is good, room service is nice, staff is kind. Facilities are generally in a good condition. Unfortunately, it only has one elevator, so, please avoid to use it during the peak hours. Also, dining hall is quite small, you may have to sit outside at the bar area. 😂

After it was changed from Nikko to Clayton, this was my 2nd stay. I was received by a Japanese staff at the counter (Ms Tomiko - I hope I got her name spelt correctly - if not, my sincere apologies to her!). She was exceptionally polite and welcoming. She accommodated my request for early check in after I told her I a very tired as I just arrived in Frankfurt that very morning and drove for 3 hours to Düsseldorf. She was also kind to advise me to park at QPark in order to save the parking fee. She is really very helpful and thoughtful! And at night, when I realised that the air conditioning was not functioning as expected, I had a room changed immediately when I called up the staff, in which it was a perfect room with powerful air conditioning system! All in all, it is certainly a great experience to start my business trip!

The service and ambiance were pretty good, but the facilities are showing their age! These past few days, Europe has been experiencing a heatwave, and the AC in my room was completely dead. With temperatures hitting 40 degrees, the room felt like a sauna... 😥😥😥 Even though the hotel staff did their best and brought in a fan, for a 4-star chain hotel, paying attention to heating and cooling systems should be a basic requirement, right? I'm really disappointed with my stay this time around!

The hotel is relatively new and convenient for transportation. It is about 10 minutes' drive from the Düsseldorf Exhibition Hall. The breakfast is quite rich, but the cost is a bit high during the exhibition.

Very disappointing experience. We were a group of five people and booked two triple rooms through Trip.com. Both rooms were advertised as having one large bed plus one sofa bed, which would provide suitable sleeping arrangements for three guests in each room. However, upon arrival, we found that only one of the two rooms actually had a sofa bed. The other room did not have a sofa bed at all, despite this being part of the room type we had booked and paid for. As a result, two of the female guests, who were not comfortable sharing the same bed, were forced to sleep together in the same large bed because the hotel failed to provide the sofa bed that was included in the booked room configuration. This is not simply a minor difference in room facilities. The hotel effectively provided a lower room configuration than what was advertised and paid for, without informing us in advance or obtaining our agreement. If the hotel cannot provide the room type that a customer has booked, it should inform the customer beforehand and offer an appropriate alternative or compensation. It is unacceptable for guests to discover this only after arriving at the hotel. I strongly recommend that guests take screenshots of the room description when booking, especially when the sleeping arrangements are important.

Location in 30 minutes walk from the center. There is no capsule coffee machine in the room, strange for this level of the hotel. The bathroom has no hair conditioner. In general the hotel is pulled on a good crack, but not more. I will not stop in it anymore, expensive for this level of service.