To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service8.4
Cleanliness9.3
Filter by:
Sort by:
All reviews(128)
Positive reviews(26)
Reviews with photos/video(5)
Awesome rooms(10)
Clean and tidy(8)
Friendly staff(7)
Great location(3)
Negative reviews(2)
Guest User
Standard Queen Room
Stayed in Mar 2024
Solo travellers
1 review
9.0/10
Great
Posted on Apr 11, 2024
All services are excellent. But the location is 15mins walk from tourist centre, a bit too far.
Anonymous User
Premium Queen Room with Sofa Bed
Stayed in Nov 2023
Family
12 review
9.0/10
Great
Posted on Feb 12, 2024
As a family of 3 we don’t have many options jn Strasbourg. Most designer properties only accommodate 2 in one room. Good sized, modern rooms by European standards. Efficient, lovely housekeeping staff. Walking distance to Strasbourg old town and train station. A comfortable stay with all the usual amenities of a four star property.
Guest User
Standard Queen Room
Stayed in Nov 2023
Couples
5 review
7.5/10
Posted on Dec 14, 2023
Room was as advertised. Gets a bit noisy with a frequent knocking sound. Not sure where that came from.
Guest User
King Suite
Stayed in Jul 2023
Family
8 review
8.5/10
Very Good
Posted on Aug 28, 2023
The room is more spacious than I think and it’s with a balcony, value for money! The staff are friendly
Guest User
Standard Queen Room
Stayed in Jul 2023
Couples
5 review
5.0/10
Posted on Aug 2, 2023
The reception was calling for 15 minutes and ignoring there is someone waiting for her. Her college is helping another man checking in right away and saying sorry to the man just because I asked why she didn’t check in for me first.
There is no hairdryer waiting for 20 minutes for a dryer believe or not.
Guest User
Standard Twin Room
Stayed in May 2023
Solo travellers
1 review
10.0/10
Outstanding
Posted on Jun 19, 2023
Great hotel. Close to main station. Walkable to all main attractions. Great breakfast buffet. Bilingual staff. Clean modern rooms.
Anonymous User
Standard Queen Room
Stayed in Nov 2022
Couples
1 review
9.0/10
Great
Posted on Dec 20, 2022
Staff was very friendly and helpful. Hotel room was very clean
Guest User
Standard Room
Stayed in May 2023
Business travellers
13 review
9.5/10
Amazing
Posted on Sep 15, 2023
Nice experience 10/10
Guest User
Premium Queen Room with Sofa Bed
Stayed in Mar 2025
Business travellers
16 review
10.0/10
Outstanding
Posted on Apr 10, 2025
The location is a 20-minute walk from the church, and there are many places to eat around
Original TextTranslated by Google
cuiyingli
Standard Queen Room
Stayed in Feb 2025
Solo travellers
48 review
10.0/10
Outstanding
Posted on Mar 16, 2025
The room is very good, a four-star hotel under the InterContinental Group, USB ports are very user-friendly, the lights are specially designed, the breakfast service is also good, it is within 1-1.2 kilometers from the Cathedral and Petite France, the location is very good, I thought it was far from the train station at first, it is 750 meters and a 10-minute walk. The only drawback is that the balcony faces the railway, I sleep very well, the slight sound of the train does not affect it, there are fewer trains at night and more trains in the morning
Original TextTranslated by Google
Anonymous User
Standard Queen Room
Stayed in Sep 2024
Couples
120 review
7.2/10
Posted on Oct 16, 2024
The hotel is very close to the train station, within walking distance. It takes 20 minutes to walk to the main city. The room is clean and has no peculiar smell. However, the hotel front desk staff was not professional enough and took several hundred euros from our credit card. Later, we found out that the mistake was corrected. The money has not arrived yet.
Original TextTranslated by Google
DASEIS
Standard Queen Room
Stayed in Dec 2024
Business travellers
16 review
9.5/10
Amazing
Posted on Jan 17, 2025
There were some minor issues when checking in, but the room was clean and tidy, the equipment was new, very good
Original TextTranslated by Google
Guest User
Standard Queen Room
Stayed in Jun 2024
Family
6 review
10.0/10
Outstanding
Posted on Aug 2, 2024
The price is affordable, and the quality is absolutely guaranteed. Although it is not a luxury model, it is definitely comparable in quality. It is convenient to travel, and there is an endless stream of tourists living here.
Original TextTranslated by Google
Guest User
Standard Twin Room
Stayed in Feb 2024
Travel with friends
4 review
9.5/10
Amazing
Posted on Apr 2, 2024
Service: Everyone at the front desk speaks English, and the service is okay. There is an additional fee for the spa in the hotel, and half of the sauna machines are broken.
Hygiene: Fairly clean, but there are stains on the sheets.
Original TextTranslated by Google
Guest User
Standard Queen Room
Stayed in Jul 2023
Business travellers
7 review
10.0/10
Outstanding
Posted on Aug 30, 2023
The room is small but nice and cleaned very well. Outside the room window is the hotel's garden, which is particularly beautiful.
It's about a 7-8 minute walk from Strasbourg Central Station, not too far.