Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 12, 2024|King Suite with Sofa Bed
Anonymous User
I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
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Price per night from:JPY 14,322
Posted on Mar 21, 2025|Traditional King Room
Brian Yan MukCheck-in was fast, room was clean, sheets were soft, shower pressure was amazing, breakfast was solid, great stay overall.
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Price per night from:JPY 21,872
Posted on Dec 28, 2025|Traditional King Room
KH^____^The oasis park is definitely a highlight for this hotel. My kids love going on the slides and we had a great time there. The hotel is a bit dated but the rooms are well renovated. We have no issue even with the sofa bed
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Price per night from:JPY 22,887
Posted on Jun 29, 2025|King Room with Sofa Bed
GTANKSMy fellow Rotarian and I came for the 2025 Rotary International Conference in Calgary. The stay was pleasant. Service was excellent. Room was cleaned daily which was nice returning to a tidy clean room. Coffee and tea were replenished daily which was great. I will highly recommend to friends and family. The hotel was so close to the airport. Shuttle service was provided to the airport which was convenient. I liked the lobby display ready for the 2015 Calgary Stampede from July 1st 2025 for ten days.
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Price per night from:JPY 13,803
Posted on May 21, 2026
Guest UserService was fine, they gave us warm cookies upon arrival and check out. The pool and fitness rooms were clean, and the rooms were tidy, though they were a bit dark from lack of lighting.
A couple of things to note: the mattresses were extremely soft (even as someone who prefers soft mattresses), it felt like I was slowly sinking into the floor. The soundproofing is also quite weak, so I would recommend sleeping with earplugs or it may be hard to sleep with guests running around.
One more thing to note was that the balcony door was not locked when we checked in. Since we are on the 7th floor it was safe, however next time I would double check just in case, because there are many people visiting the hotel for functions and events.
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Price per night from:JPY 12,812
Posted on Jul 21, 2025
Guest User
We stayed at the Deerfoot Inn & ****** hotel because we wanted to try the $50 prime rib buffet at the Mohave Grill. The prime rib was amazing by the way. My husband and noticed that hotels were really expensive that weekend, so we thought to pay an extra $40 and stay somewhere that we thought was going to be more bougie than an Econolodge. Upon check-in, the staff were friendly and let us check in early without an extra charge. The rooms were clean and neat. The beds however were not the most comfortable, so the sleep wasn't that great. The tub was also not the greatest as it feels like it was made for a small child, and I'm a medium build at 5'3. We have stayed in Comfort Inns, Econolodges, and other hotels like them and we found the Deerfoot Inn to be the same room-wise. We got our stay for $200 for the night and that was without a continental breakfast. A lot of the time I have seen this hotel at over $300 a night. I wouldn't stay here again unless the rooms are around $160, which to us is what they should be. It was a waste of the extra $40 to stay here when you can get the same room at a cheaper hotel with breakfast. Yes, they have the ****** so there is a little bit more to do walking around but still not worth the room price.
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Price per night from:JPY 29,870
Posted on Aug 14, 2026|Two Queen Room
Anonymous UserI booked this hotel for my trip to Banff! It took a little under 2.5 hours to drive to Lake Louise, leaving at 5 AM. Since I rented a car, I was very satisfied with the accommodation. However, I don't think it would feel close to the airport without a rental car. It was great that I could walk to McDonald's and Tim Hortons, and there was also a swimming pool!
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Price per night from:JPY 14,322
Posted on Jul 15, 2026|Two Double Beds-non-smoking
Guest UserLocation was great - minutes walk from Steven Ave, Calgary Tower, airport bus, restaurants, hire car place. Good service with luggage storage. Lovely pool & pool-side lounges.
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Price per night from:JPY 17,436
Posted on Feb 17, 2026|2 Double Beds, Non-Smoking
Natalia@happiness
A good hotel considering the price and location. For a 3 star property, it meets the stated standard. Comfortable beds. Spacious lobby. Everything works.
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Price per night from:JPY 9,697
Posted on Sep 8, 2025
SalahHager
This is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind
The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool
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Price per night from:JPY 14,746