Las Condes Hotels with Pools

This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.

very good! ! This is the most comfortable and best hotel I felt on this trip. The bedding is very comfortable, the room is very clean, the lighting is very good, and the breakfast is also very good. This area should be quite safe for urban areas in Chile. The environment in the entire area is also very clean and orderly. It is close to supermarkets and shopping malls nearby. Many people live here basically every day.

The hotel environment is good, the location is good, and the service is super good. We originally booked two rooms, but after checking in early, the front desk gave us an extra room for free. . Hahaha, South Americans are really enthusiastic

Life is very convenient, clean and hygienic, the service staff is very warm ❤️🔥❤️🔥❤️🔥❤️🔥٩ (ˊωˋ*) و, there is a large shopping mall nearby, the experience is not bad.

The hotel is located in the new district, which is very safe. The front desk service is also very good. The sanitary environment is good, and slippers are provided. The hotel breakfast is relatively simple, but it is really nice to be able to see the snow-capped mountains from a distance in the hotel.

Maybe because of the conference, the rooms were full, so the price is a bit high, more than 3000 a night, but other than being a little expensive, there is nothing wrong with it, the service is very good, the facilities are also good, and the scenery is pleasant. Oh, by the way, the breakfast is not good, there are too few things, even the cherries mentioned by other guests are not seen, there are only very limited ordinary fruits.

It's a hotel just to spend the night. Do not expect any attention from the staff, like being on your honeymoon and a bottle of champagne as a courtesy, or a nice views from Tower C.