Condado Hotels with Pools

The room service is not good, the floor with coffee splash is not cleaned while the bath towels replaced. The laundry is a headache, no coins available and I waited for 40 minutes but the person responsible for the coin exchange is nowhere, and finally the manager  exchanged some coins for me somewhere else. The location is good and easily go to to the old San Juan and airport, many restaurants nearby and gift store options.

The front desk and everyone at this hotel was extremely nice and helpful. My only concern was the fact that the hotel is not actually the comfort inn and has undergone a name change. I was not informed before I arrived and it really was not a good start to my bday weekend. Hotel was in walking distance to many restaurant and bars however why was I not informed about the name change before arrival and why has Trip.com not updated the hotel name in the site as of 1/24/23 and hotel states name changed in 12/15/22. I believe they do this to lure people into to booking a new without their knowledge.