To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.2
Amenities2.9
Service3.4
Cleanliness3.0
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All reviews(226)
Positive reviews(146)
Reviews with photos/video(55)
Awesome stay(18)
Easy to get around(14)
Near shopping area(14)
Convenient for shopping(10)
Strange smell in room(9)
Large rooms(8)
Friendly front desk staff(6)
Negative reviews(80)
Guest User
Family Room
Stayed in Oct 2024
Family
1 review
2.2/5
Posted on Nov 17, 2024
This is by far the worst hotel I've stayed in. The room looked so run down.There is quite a big gap from the door to the floor. You can literally hear people talking loudly outside your room. There are only two lights at the corner in the entire room. The wallpaper and the ceiling look very old. The toilet has mold on the ceiling with a small stream of water coming down from the wall. Shower curtain as the toilet door. The bath tub doesn't even have its own shower curtain. Funny thing is they used a shower curtain as the toilet door but no shower curtain for the bath tub. With the water spilling out onto the floor when showering. I am very concerned that either me or my family might have slipped and fallen when climbing out of the tub. One night stay is more than $200 sgd without breakfast.
You could have asked why I didn't complain or talk to the front desk? Since I've included my family's name list when booking the family room. By giving us this type of standard. I doubt they have any better rooms in the hotel anyways. What's the point then?
The only good thing is the front desk is polite and the bed is comfortable. Coming back again? Never ever again.
6/8
Guest User
Standard Room-Double Bed
Stayed in Oct 2024
Solo travellers
1 review
3.0/5
Posted on Nov 24, 2024
The front desk staff are helpful in general, but the cleanliness of the room still needs big improvement.
I found screw on the floor, then something like ‘ash’ on the coffee table.
The door, if not closed super tightly, will remain open without notice.
Shelly Xue
Standard Triple Room
Stayed in Oct 2024
Family
2 review
1.0/5
Posted on Nov 10, 2024
This hotel is a shady place. It uses deceptive pictures to cheat guests out of money. It does not refund guests even if they do not stay. We paid online.
Aries girl
Budget Twin Room without Window
Stayed in Oct 2024
Business travellers
8 review
2.7/5
Posted on Jan 3, 2025
The room is big, but its old already, the furniture is old.
The bath room is also big but the bath tub is too high, its not normal, there us no step stair atleast 1 step.
A bit expensive too.
Fei Er
Family Room
Stayed in Oct 2024
Travel with friends
23 review
3.0/5
Posted on Nov 27, 2024
Actually if you are on a budget go for it
Guest User
Budget Twin Room without Window
Stayed in Oct 2024
Solo travellers
7 review
2.5/5
Posted on Nov 30, 2024
Ideal for what I needed. Near to public transport and somewhere to sleep. Bit old and run down but done the job.
Mhdfzjml
Family Room
Stayed in Oct 2024
Travel with friends
3 review
3.2/5
Posted on Nov 26, 2024
Location was close to nearby night market, have to do bit of walk. The area seems like a ghost town and quiet
Dewi d.Wijaya
Standard Triple Room
Stayed in Oct 2024
Family
9 review
3.5/5
Posted on Nov 16, 2024
Very old building. The roof is low. If your height is more than 1.9m Ithink its hard to you barely standing straight.
Poor facilities. Need to renovated soon
Guest User
Standard Room-Two Beds
Stayed in Sep 2024
Travel with friends
1 review
1.0/5
Posted on Oct 27, 2024
Room was so dirty and they didn’t vacuum it for how many days , no idea . Wanted to cancel my booking but trip.com no allowed. Upset.
firstx
Budget Twin Room without Window
Stayed in Sep 2024
Solo travellers
1 review
2.7/5
Posted on Oct 27, 2024
Hard to find a place, far from MRT but easy to go to ximending by bus. No room service changes example amenities and drinks
Anonymous User
Standard Room-Double Bed
Stayed in Mar 2024
Solo travellers
57 review
3.0/5
Posted on Apr 14, 2024
The location is fine and what the hotel prepares for you is sufficient but the thin is so thin that you hear the building’s pipes and boilers all night long! Can’t sleep at all! Also I don’t know if it’s the cleanliness or the mosquitoes in the hotel (yes there are a few) the whole night something bit me and made me very itchy. Although it’s relatively good value for money, I won’t stay there again.
Guest User
Budget Twin Room without Window
Stayed in Mar 2024
Couples
11 review
3.7/5
Posted on Apr 7, 2024
The hotel is quite close to Long Shan Temple MRT station. There are several restaurants serving traditional ********* breakfast.
Guest User
Standard Room-Double Bed
Stayed in May 2024
Business travellers
21 review
4.0/5
Very Good
Posted on Jul 18, 2024
Generally fine overall.. great value..
Edward
Budget Twin Room without Window
Stayed in Jul 2024
Family
4 review
3.5/5
Posted on Sep 20, 2024
Fine cheap budget hotel option. Walls do leak a bit of sound. Slightly dated facilities. Bathroom wasn't properly cleaned when we checked in, still hair around.
Anonymous User
Budget Twin Room without Window
Stayed in Nov 2023
Family
5 review
3.7/5
Posted on Jan 1, 2024
It wasn't the best experience though. The room is okay, not really clean but decent. The bed size is quite big. However, the staffs are quite nice.