Sheraton Grand Taipei Hotel

Sheraton Grand Taipei Hotel Reviews

Sheraton Grand Taipei Hotel

12 Section 1 of East Zhongxiao (Zhongxiao Dong Lu Yi Duan), Zhongzheng District, Taipei, Zhongzheng District, Taipei, Taiwan, 100, ChinaView Hotel Details
Sheraton Grand Taipei Hotel
Sheraton Grand Taipei HotelSheraton Grand Taipei HotelSheraton Grand Taipei Hotel
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Sheraton Grand Taipei Hotel Guest Reviews

4.5/5
Great
605 review
Verified reviews
Location4.7
Amenities4.3
Service4.6
Cleanliness4.6
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All reviews(605)
Positive reviews(590)
Reviews with photos/video(155)
Easy to get around(74)
Delicious breakfast(62)
Large rooms(31)
Delicious buffet(17)
Tasty restaurant(13)
Close to train station(13)
Perfect for business trips(7)
Negative reviews(15)
Guest User
Superior Room
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The same excellent service and hospitality as the first time I was here in the late 80s when it was still the iconic Lai Lai Sheraton. Thank you for going the extra mile to make my wife’s birthday memorable with the extra arrangements. Special mention goes to Ellen and the front desk team for taking great care of us.
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 12, 2024
We extended our stay due to the earthquake at hualien Love the quality of the breakfast spread.
KKKSA
Superior Room
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Sep 15, 2024
I'm very satisfied my room! Bed is Very big and room condition is very good I want use again sheraton
Response from Property: Dear KKKSA,Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us.We are delighted to hear that you were satisfied with our room during your stay. Providing excellent service is our goal, and we're happy we met your expectations. Look forward to welcoming you back in the future.Have a nice daySheraton Grand Taipei Hotel Team
Alex
Superior Room
Stayed in Jul 2024
Business travellers
28 review
4.0/5
Very Good
Posted on Jul 29, 2024
I request higher floor room when I booked the room. But reception arranged the lowest floor. Especially, it is close to the restaurant. The buffet restaurant has very strong flavour to 5th floor . Also gym is vveery tiny.
Response from Property: Dear Alex,Thank you for choosing Sheraton Grand Taipei Hotel as your home away from home at Taipei and taking time to share your stay experience with us.Providing high standard service quality and warm welcome to our guest is our top priority and all staffs are working hard to achieve this goal.We valued every guest’s comment and the issue you mentioned would be definitely transferred to related department to review the process and adjust accordingly. Once again, we apologize for any inconvenience caused and always look forward to welcoming you back.Best regards,Sheraton Grand Taipei Hotel Team
Fazreen
Superior Room
Stayed in Jan 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Jan 26, 2024
The hotel location is near the train station which is convenient for travelling around the city. Clean hotel with great services.
MoGorGor
Deluxe Twin Room
Stayed in Dec 2023
Family
9 review
4.7/5
Amazing
Posted on Dec 26, 2023
The hotel is conveniently located near Taipei Station and popular places such as Ximending. As we go to Hualien and Taichung during our visit, location is very important to us. The hotel is also featured with exceptional sauna and hotbath facility and gym and nice Michelin star Chinese restaurant.
Guest User
Deluxe King Room
Stayed in Jun 2024
Couples
10 review
4.5/5
Great
Posted on Jun 17, 2024
The hotel located at the city center allowing us to access different areas of Taipei easily. The bed is very comfortable and we had restful night every nights
Ottoman51
Deluxe King Room
Stayed in Nov 2023
Couples
35 review
4.7/5
Amazing
Posted on Dec 2, 2023
Good location and very comfortable bed. Only thing i did not like interior is quite old such as curtains needed to be renewed.
Zeus Pui Yin Lo
Superior Room
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 2, 2023
Excellent service and room is nice and tidy, excellent location for sightseeing around Taipei city
TMYJ
Deluxe Twin Room
Stayed in May 2024
Family
7 review
4.7/5
Amazing
Posted on May 26, 2024
Standard five stars hotel Pool is a bit small and locker is not available nearby A bit noisy at lobby and restaurant areas Restaurants are closing earlier than expected
Guest User
Superior Room
Stayed in Nov 2023
Solo travellers
10 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Outstanding facility, well located with great access to important places, including transportation. Dining is excellent.
jinella
Superior Room
Stayed in Oct 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 3, 2023
Centrally located and within walking distance to the main train station. The famous soybean breakfast place is less than 2mins walk away from the hotel. Helps if you want to join the queue at 5.30am.
Celia CC
Superior Room
Stayed in Oct 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Nov 3, 2023
Good service and convenient location Very close to Taipei station and easy access to a lot of great restaurants and cafes Cute gift for Halloween
Yut snij
Deluxe Twin Room
Stayed in Oct 2023
Solo travellers
13 review
5.0/5
Outstanding
Posted on Dec 30, 2023
The hotel is in the middle of taipei. Very close to main station by walk only few minutes. The staffs are professional and helpful.
Lola
Deluxe King Room
Stayed in Oct 2023
Couples
1 review
4.2/5
Very Good
Posted on Nov 13, 2023
We booked Sheraton because of its location and name. We booked King Bed, but when we got there they gave us 2 Twin Bed and made a King Bed out of it. They gave us a King Bed room the next day. For Honeymoon we only got 2 small Teabags and 2 small teddy bears. Worst Honeymoon Amenities ever. Breakfast was ok. Good enough. Lobby was too crowded. Restaurants was crowded from morning till evening.