Formosan Naruwan Hotel Taitung

Our stay at this hotel was a mixed experience, and overall, I wouldn't consider it worth the cost. The hotel itself is old, and the facilities feel very dated. While it boasts a large swimming pool and spa areas, they were unusable during our stay as they were running with cold water. We didn’t see anyone using them. The “beauty pool,” which was advertised as having heated water, was disappointing due to a strong sewer-like smell. Additionally, the sauna is not complimentary for hotel guests, which felt unreasonable. The dining experience was also underwhelming. The à la carte food in the restaurant was below average in quality, the portions were small, and the prices were high. However, the atmosphere was pleasant, though it felt odd being the only customers at 8 p.m. On a brighter note, the breakfast was excellent. I would rate it four stars for its variety of local and aboriginal food, which was a highlight of the stay. The timing of activities for kids was inconvenient as well. While kids could play pool and ping pong for free in the evening (after we arrived at 7 p.m.), all other activities were scheduled for late morning or early afternoon, after checkout time. The hotel’s location is another drawback. It is far from restaurants and busy areas, making it necessary to have a car or take a taxi. The one positive aspect of our stay was the room. We booked the premium family room/suite, which provided separate sleeping areas for parents and kids—a feature we appreciated. However, this came at a premium price, costing 25% more. I had requested a room with a view, and the front desk clerk was accommodating, which I appreciated. Overall, while the room and breakfast were nice, the rest of the experience didn’t justify the cost or the inconvenience. I wouldn’t recommend this hotel unless significant improvements are made to the facilities and services.

Although the hotel is not new, the room is well maintained. The only downside is the location, there isn’t much food options nearby and the food at the hotel restaurant is just okay.

If you book in the period of ***** Chinese new year. you will feel so crowded. you will eat breakfast at the specified time.