Jl. Gudang Minyak No.133, Tanjung Pinang, Bintan, Riau Islands, 29111, IndonesiaView Hotel Details
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Guest Reviews of Alltrue Hotel Bintan - Tanjungpinang
8.5/10
Very Good
46 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.3
Service8.6
Cleanliness8.5
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All reviews(46)
Positive reviews(44)
Reviews with photos/video(5)
Awesome stay(11)
Friendly staff(11)
Clean and tidy(10)
Great location(6)
Kaisii
Standard Twin Room
Stayed in Feb 2025
Travel with friends
1 review
9.0/10
Great
Posted on Apr 10, 2025
It was a pleasant stay .i came with my one of my friend as birthday trip and the service good received a cake from the hotel restaurant.
Vincent Giang
Superior Double Room
Stayed in Nov 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Dec 30, 2024
I had a great two-night stay at Alltrue. The staff were friendly though not of them can speak English. The location was peaceful, and the room was spacious and clean. Facilities like the spa, gym, and sauna were excellent, and the buffet breakfast had plenty of delicious options. Highly recommended!
Jonathan Maung
Standard Twin Room
Stayed in Oct 2024
Couples
10 review
7.0/10
Posted on Nov 27, 2024
Neat and tidy. Located in city center thus convenient to get to the port upon departure.
On the first night the room that we were allocated had a leakage of water from the ceilings so they immediately got us another room ready.
-Okay selection of breakfast options
-Food menu and prices from their restaurant is good price (though I didn’t order any 😅)
6/8
Malven Loh
Superior Double Room
Stayed in Feb 2025
Travel with friends
1 review
7.5/10
Posted on Apr 14, 2025
Everything consider good, just the room got clogged after shower, location not easy to look for if never search properly but it is quite near to the ferry terminal.
Guest User
Standard Double Room
Stayed in Dec 2024
Family
1 review
9.0/10
Great
Posted on Jan 24, 2025
Services are great, hotel staffs are friendly and helpful even able managed to help us to process exhange room for our special needs.
Response from Property: Dear Guest, Thank you for choosing Alltrue Tanjung Pinang and for taking the time to share your delightful experience with us. We're thrilled that your long-planned stay turned into a memorable family holiday.Your kind words regarding our staff's friendliness and hospitality truly warm our hearts. We're thrilled that you and your family felt at home and appreciated the service from all our team members.Thank you once again for your kind words and for choosing us for your staycation. We're honored to have served you, and we look forward to welcoming you and your family back for another wonderful stay at Alltrue Tanjung Pinang.Best Regards,ManagementAlltrue Tanjungpinang
xingxing
Superior Double Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 4, 2025
This is the best hotel I have ever stayed in, great value for money
Racheng79
Executive King Room
Stayed in Mar 2025
Travel with friends
11 review
8.0/10
Very Good
Posted on Apr 25, 2025
Excellent location and very good service. Room very nice and clean
Vijaya RNaidu
Superior Double Room
Stayed in Nov 2024
Family
1 review
8.5/10
Very Good
Posted on Dec 14, 2024
We enjoyed the trip. Stay at the hotel was comfortable but there was very little consideration
for elderly & disabled guests. To supplement that, all the staff were friendly, helpful and very polite.
Few things that could be better although they are good:
1. All white towels that were provided should be brilliant white in colour for confidence to use it safely.
2. At breakfast, bread could be fresher than dried out. Pulut Hitam buboh could be served warm.
Otherwise there was a good spread of food.
3. Outside at the entrance to the road, a short ramp would be helpful for elderly & disabled guests.
Food was tasty & presented well.
Thanks
Vijaya
Azisaid
Superior Double Room
Stayed in Oct 2024
Couples
5 review
10.0/10
Outstanding
Posted on Nov 5, 2024
Very good
Guest User
Superior Twin Room
Stayed in Oct 2024
Couples
17 review
8.0/10
Very Good
Posted on Nov 27, 2024
Hotel is clean and location is good. Only set back the room that we get without window which make us feel stuffy inside.
Suggest when make reservation remember to request window room
Novi Asti Lalasati
Standard Double Room
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 20, 2025
Very clean, spacious, and the internet is fast
Response from Property: Dear Novi Asti Lalasati,Thank you for choosing Alltrue Tanjung Pinang and for taking the time to share your delightful experience with us. We're thrilled that your long-planned stay turned into a memorable family holiday.It's fantastic to hear that you enjoyed our wifi facilities, making your stay even more convenient. Thank you once again for your kind words and for choosing us for your staycation. We're honored to have served you, and we look forward to welcoming you and your family back for another wonderful stay at Alltrue Tanjung Pinang. Best Regards, Management Alltrue Tanjungpinang
Monkey53
Standard Twin Room
Stayed in Oct 2024
Travel with friends
23 review
10.0/10
Outstanding
Posted on Nov 28, 2024
This hotel is very very good and location is very good
Guest User
Standard Twin Room
Stayed in Apr 2025
Travel with friends
3 review
8.0/10
Very Good
Posted on May 27, 2025
Clean and good service.
Wai
Standard Twin Room
Stayed in Feb 2024
Business travellers
95 review
9.5/10
Amazing
Posted on Apr 29, 2024
Normally I stay nearer the ferry terminal. But this time, I stayed at this hotel located at Batu Satu which is First Mile in Bahasa. Hotel is clean, brand new. Staff are helpful and good spirited. Nearby are lots of good local eateries.