Ibis Navi Mumbai

Ibis Navi Mumbai Reviews

Ibis Navi Mumbai

D 266, Ttc Industrial Estate, Thane, Maharashtra, 400705, IndiaView Hotel Details
Ibis Navi Mumbai
Ibis Navi MumbaiIbis Navi MumbaiIbis Navi Mumbai
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Ibis Navi Mumbai Guest Reviews

4.1/5
Very Good
63 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(63)
Positive reviews(46)
Reviews with photos/video(7)
Negative reviews(2)
PS Kuek
Standard Queen Room
Stayed in Feb 2025
Business travellers
6 review
4.2/5
Very Good
Posted on Mar 26, 2025
Recommended hotel to stay.
HELMI ALHADDAD
Standard Twin Room With Free Wifi
Stayed in Jan 2024
Booked for others
8 review
3.5/5
Posted on Feb 16, 2024
The room was cleaned, but I booked twin bed and when I arrived it was double, it was disappointed but the next day the hotel has changed as my original booking
Khirul Anuar
Standard Queen Room
Stayed in Jun 2024
Business travellers
2 review
3.7/5
Posted on Jul 11, 2024
Only toiletries not refilled during my trip. Staff very helpful. Breakfast buffet to be improved for western choice.
nia
Standard Queen Room
Stayed in Nov 2023
Couples
18 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Ibis was really warm and welcoming from the beginning. We came early so they gave us an early check-in and today we are checking out late at no extra cost. The hotels are like the international branches I have been to and they are truly best in class and clean. Must-try: Their breakfast buffet.
Guest User
Standard Twin Room With Free Wifi
Stayed in Apr 2024
Family
2 review
2.2/5
Posted on Jun 2, 2024
The rooms were not very clean , the hallway has a weird smell. Also some of the workers weren’t very friendly and helpful. Also they didn’t offer to carry our luggage. We had to carry on our own. They said it’s self service . Also card gets deactivated most of the time so had to go to the reception to get it activated.
もーぺんにゃ
Standard Queen Room
Stayed in Oct 2023
Business travellers
23 review
4.2/5
Very Good
Posted on Nov 30, 2023
I booked a package including dinner buffet, food were tasty .
Joee Krub
Standard Queen Room
Stayed in Jan 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Very good
Aishwariya
Standard Queen Room
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 23, 2023
Amazing service
Mobile15483454361
Stayed in Oct 2024
Business travellers
5.0/5
Outstanding
Posted on Nov 24, 2024
Very nice service Well train staff #rohan #Krunal #Aslesha Attention was fantastic. Rooms were very very good and Breakfast with nice variety. Only problem as usual is the coordination during the reservation about the kind of beds... but we managed on site Thank for service
Response from Property: Dear Guest, Thank you for your kind review! We are so pleased to hear that you had a great experience with us. Rohan, Krunal, and Aslesha will be thrilled to know that their excellent service and attention to detail made your stay memorable. We're also glad that you enjoyed the rooms and the variety at breakfast. We apologize for the inconvenience you experienced during the reservation process regarding bed coordination, and we appreciate your understanding in managing it on-site. We will work on improving this aspect to ensure a smoother experience in the future. We look forward to welcoming you back soon for another wonderful stay! Warm Regards, Abhishek Pillai Director Guest Service
Dream67510885296
Stayed in Oct 2024
Business travellers
5.0/5
Outstanding
Posted on Nov 12, 2024
We had an exceptional dining experience in Mumbai, thanks to Sharanjit-san’s pasta expertise! The pasta was perfectly cooked, with fresh ingredients and rich, authentic flavors. Not only was the food outstanding, but the service was also warm and welcoming. Highly recommend dining here if you’re in Mumbai and craving a truly memorable pasta experience!
Response from Property: Dear Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such an exceptional dining experience with us. Sharanjit will be delighted to know that his pasta expertise played a part in making your meal so memorable. We’re also glad to hear that our service made you feel welcome and well taken care of. Your recommendation means the world to us, and we look forward to welcoming you back for another delicious experience the next time you're in Mumbai! Sincerely, Abhishek Pillai Director Guest Service
Happiness48182384851
Stayed in Feb 2025
Business travellers
5.0/5
Outstanding
Posted on Mar 27, 2025
Stayed in #215 for 5 days,it was really good and sophisticated experience staying with ibis navi Mumbai. Thank you Mr Rohan for your wonderful service and assistance during the stay food quality and service are upto the mark and like to visit again.
Response from Property: Dear Guest, Thank you so much for your kind words! We're thrilled to hear that your 5-day stay in room #215 was such a positive and sophisticated experience. It’s wonderful to know that you enjoyed the food quality, service, and the overall experience with us. We will be sure to pass on your gratitude to Mr. Rohan for his exceptional service. He will be delighted to hear that he made your stay even more enjoyable! We look forward to welcoming you back to Ibis Navi Mumbai in the future for another memorable visit. Best regards, Parag Patil Operations Manager
Quest34459307301
Stayed in Feb 2025
Couples
5.0/5
Outstanding
Posted on Mar 18, 2025
Amazing staff the servers, the chef, the helpers everyone was excellent in their work n always smiling n ready to help n polite The spread n the options for food were amazing n tasty n fresh The best thing was that the idli was kept in a steamer it felt lk we were having home made idlis n not the normal hotel ones which become hard after sometime You have amazing staff at spice it all worth holding on to Special thanks to prathamesh who was polite n smiling n welcoming from the time we stepped in till we exited the restraunt Thanks to all ur staff we had a exceptional time
Response from Property: Dear Guest, Thank you so much for your amazing feedback! We are absolutely delighted to hear that you had such a wonderful experience with our staff and food. It's truly heartwarming to know that you appreciated the efforts of everyone—from the servers and helpers to the chef—who made your dining experience memorable. We’re especially glad that you enjoyed the fresh and tasty spread, as well as the homemade-style idlis! A special thanks for recognizing Prathamesh and the team at Spice It! We're so proud of our team and the service they provide, and your kind words will certainly be shared with them. We are so grateful for your thoughtful comments and are thrilled that you had such an exceptional time. We can't wait to welcome you back for another great experience! Best regards, Parag Patil Operations Manager
Voyager46802056017
Stayed in Feb 2025
Business travellers
4.0/5
Very Good
Posted on Mar 17, 2025
Had a peaceful stay here.. stay quality and facility are really well and is maintained. Complementary breakfast has lot of varieties in menu and is good. There is free wifi as well but I haven't used it. There is a live kitchen where they serve with the menu available. Hospitality is very good..
Response from Property: Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that you had a peaceful stay and enjoyed the quality of our facilities. It’s great to know that you found our breakfast offerings varied and satisfying, and that you appreciated the live kitchen experience. We’re also pleased to hear that our hospitality made your stay even more enjoyable. Your feedback means a lot to us, and we will continue to work hard to provide the best experience for all our guests. We look forward to welcoming you back soon for another wonderful stay! Best regards, Parag Patil Operations Manager
hetal k
Stayed in Feb 2025
Solo travellers
4.0/5
Very Good
Posted on Mar 17, 2025
Good comfortable rooms and food. The staff is courteous and very helping. Place is close to my work place so convenient. Check in process was smooth and restaurant staff is also very polite. Breakfast quality is overall fair. Could be made tastier. Dinner menu was very good and tasty
Response from Property: Dear Guest, Thank you for sharing your feedback with us! We’re delighted to hear that you found our rooms comfortable and enjoyed the food. It’s great to know that our staff made your stay pleasant with their courteous and helpful service. We also appreciate your input on the breakfast quality, and we’ll certainly take your comments into consideration to make it even tastier. We're thrilled that you enjoyed the dinner menu and found it to be both good and flavorful. We're happy that our location was convenient for your work, and we're glad the check-in process went smoothly. We truly appreciate your kind words and look forward to welcoming you again for another great stay! Best regards, Parag Patil Operations Manager
Pioneer20407565592
Stayed in Feb 2025
Business travellers
5.0/5
Outstanding
Posted on Mar 17, 2025
Great hotel and withnice amenities in the hotel with great look and neat and cleana ambiance the checkin process was soo quick and the staff was ssi polite and gentel while checkin the staff also offer us water which was so good and the service staff rohit Simon prathamesh was so good while the stayy the food and the buffet sspread out was soo good and nice with all the food and item
Response from Property: Dear Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. It's great to know that you appreciated the amenities, clean ambiance, and the quick check-in process. We're also glad that our staff, including Rohit, Simon, and Prathamesh, made your stay even more enjoyable with their polite and attentive service. We’re also happy to hear that you enjoyed our buffet spread and the food. We strive to provide a great dining experience, and your kind words truly mean a lot to us. We look forward to welcoming you back for another exceptional stay in the future! Best regards, Parag Patil Operations Manager