Anonymous User
January 3, 2024
Let me share with you my experience of catching horses!
I first made a reservation on the official website of Huazhu. After checking in the store, I found that there was no breakfast. After comparing the price with Ctrip, I found that it was only 2 yuan cheaper than Ctrip and without using the extended coupon. The 2 yuan cheaper checkout at 12 o'clock was also because I used points. It's just cheap.
I checked in around 10 o'clock that day, and there were two problems in both rooms. The first room had hairs on the sheets and the pillowcases were dirty. The second room had hairs on the sheets when I checked at the front desk. The third room had no problems when I checked in at night. When I turned off the light, I discovered that the sink light was flickering. Because it was not very bright and I was very tired, I didn't change it. After changing so many times, none of them was okay.
Because it was our anniversary, we originally planned a surprise for my boyfriend. When my boyfriend came, the front desk directly gave him a new room card and asked him to come up. The person who made the reservation was me, and I didn’t even get a confirmation call. I asked him to come up directly. As long as he recognized my name, he could give me the room card to go upstairs. It was really scary!
When I checked out the next day, I didn't even receive an apology and had a nonchalant attitude...
It’s really a bit of a catch-all, so choose carefully!
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