Act Hotel Roppongi

Hotel room was cosy and mostly clean (the walls were a bit dusty), had all the amenities I needed and the staff were friendly and helpful. Location is very good. Great for a one night stay!

Pros: Good hotel, 3 minutes walking to the underground station, big supermarket just around the corner, the area is great. The hotel is basic, as expected, but has every amenity for a good stay. The bad is very comfortable, too. I loved the free soft ice cream in the lobby and the coffee pods you can brew in the room. Cons: The terrace on the rooftop seemed abandoned, no sun umbrellas, no pillows on the sofas. It was useless in the 36 degrees heat. Also, the reception staff was weird. One day i agree with them for a free late check out, the following day a different colleague comes bumping on my door at 10 am, screaming to get out of the room as if I was a squatter. She didn't even offer late check out for the fee they usually charge. Just get out. That was fun... But, apart from the disastrous people skills of the staff, the hotel was good.

7/10 considering the location and price. There are few steps to take before getting to the entrance, it would have been better if the entrance is on ground level.

The room was small but was very clean and neat. For the price jts worth it, nearby restaurants and stations were also convenient.

Great, albeit a little small, hotel in the convenient and nice location of Roppongi Hills. The hotel is on a quieter side street but right of the main road so was actually nice to be quieter but also right where the activity is. Subway stations located around and good food options. Room itself was a little small, but honestly it is what it is. Hotels will be on the expensive and smaller side, just like New York. Bathroom and shower were clean and modern. Bed was comfortable, AC worked, and desk was perfect to work from for a few days. Would look into coming back again next time in the area/doing business.

Good room size but the towel changing arrangement can be improved.