Koko Hotel Ginza-1Chome

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Koko Hotel Ginza-1Chome
KOKO HOTEL 銀座一丁目
1 Chome-9-5 Ginza, Chuo, Chuo Ward, Tokyo, 104-0061, Japan
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9.5/10
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10/10
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Exterior (20)

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7.5/10
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10/10
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Public Areas (38)

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7.0/10
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10/10
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9.5/10
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9.5/10
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10/10
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8.0/10
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10/10
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8.5/10
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6.5/10
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10/10
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Guest Reviews of Koko Hotel Ginza-1Chome

8.8/10
Very Good
703 review
Verified reviews
Location9.0
Amenities8.6
Service8.7
Cleanliness8.8
Felix_99
Semi Double Room Non Smoking
Stayed in May 2025
Travelling with friends
9 review
10/10
Outstanding
Posted on Jun 16, 2025
The hotel is conveniently located in the central area of Ginza, with a 7/11 convenience store across from it. We chose this room, it's too small and a bit cramped for two people. The hotel service is excellent and fantastic! ✌
Response from Property: Thank you for your feedback! We're delighted to hear that you enjoyed our convenient location in the heart of Ginza and found our service to be excellent. We apologize for the room size not meeting your expectations. We appreciate your input and will take it into consideration for future improvements. We hope to welcome you back for a more comfortable stay! KOKOHOTEL Ginza1-chome
Guest User
Semi Double Room Non Smoking
Stayed in Apr 2025
Couple
5 review
9.5/10
Amazing
Posted on May 19, 2025
It is in a good location with 5 mins to Asakusa line & 10 mins to Ginza line & the shopping district. They provide umbrellas when it rains. The only complaint is that the room is very small. Hardly any space for opening 2 large bags. Should have go for the twin single bed room instead of the semi double as the bed is very small for 2 person.At least go for the double room.
Response from Property: Thank you for your detailed feedback. We're glad you appreciated the location and thoughtful touches like umbrellas on rainy days. We understand your concern about room size and will certainly take it into consideration. KOKO HOTEL Ginza-1chome
Xavierwong
Semi Double Room Non Smoking
Stayed in Apr 2025
Couple
6 review
7.0/10
Posted on May 15, 2025
The room is cramped for a couple. For a night or two stay it’s ok but it’s not suitable for longer term due to the space. But it is good that the hotel is 10 minutes walk away from Tokyo station and near Ginza
Response from Property: Thank you for sharing your feedback with us. We appreciate your comments regarding the room size. We understand that space can be a concern for longer stays, and we strive to provide a comfortable experience for all our guests. We're glad to hear that you enjoyed our convenient location, just a short walk from Tokyo Station and near Ginza. We hope to welcome you back in the future for another stay!
Cherie
Semi Double Room Non Smoking
Stayed in Mar 2025
Couple
6 review
3.0/10
Posted on May 15, 2025
Not recommended. We arrived with dirty stains on the toilet bowl and bathtub. The shampoo etc provided were not of quality and very diluted. Bed was not at all comfortable. Room size is very very very small. Will not stay again.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. Cleanliness is a top priority, and we are disappointed to hear that your room did not meet our standards. We also appreciate your comments regarding the amenities and comfort of the bed. Your feedback is invaluable as we strive to improve our services and provide a better experience for our guests. We hope you will consider giving us another chance in the future to provide you with the quality stay you deserve. Best regards, The Hotel Team
ThomasKelly
Premium Floor Semi Double Room Non Smoking
Stayed in Feb 2025
Couple
6 review
10/10
Outstanding
Posted on Apr 13, 2025
This is the second time we’ve stayed int his hotel. Excellent location and helpful staffs.
Response from Property: Thank you for your kind words! We are thrilled to hear that you chose to stay with us again. Our team takes great pride in providing excellent service, and we’re glad you found our location convenient. We look forward to welcoming you back for a third visit! KOKOHOTEL Ginza 1-chome
Ekkachai
Semi Double Room Non Smoking
Stayed in Jan 2025
Business traveller
1 review
9.5/10
Amazing
Posted on Feb 27, 2025
The hotel is located in a very nice location surrounded by convenient stores, restaurants, supermarkets, and coffee shops. You can access the metro stations by 5-10 mins walk. 15 mins from Narita Airport bus stop at Tokyo station The room is clean and tidy, and the air conditioning is great. Recommended!
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, surrounded by various amenities and just a short walk from the metro stations. It's great to know that you found your room clean and tidy, and that the air conditioning met your expectations. We appreciate your recommendation and hope to welcome you back soon for another pleasant stay!
Mohammed R.
Semi Double Room Non Smoking
Stayed in Dec 2024
Couple
3 review
8.5/10
Very Good
Posted on Feb 3, 2025
Decent hotel with good location, nearby Family mart, 7/11, shopping mall street in Ginza and the metro station. All is good and small room space is common in Japan so all hotels are slightly same but price wise got higher because of the hotel location.
Response from Property: Thank you for taking the time to share your feedback! We're glad to hear that you enjoyed our convenient location, with easy access to Family Mart, 7/11, and the shopping mall street in Ginza. We understand that room sizes can be compact in Japan, and we appreciate your understanding regarding this aspect. Your comments about pricing are valuable to us, and we strive to provide a comfortable stay while reflecting the quality of our location. We hope to welcome you back in the future!
Anonymous User
Double Room Non Smoking
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on Apr 10, 2025
Good hotel location. highly recommended.
Response from Property: Thank you for your kind words! We're thrilled to hear that you enjoyed our location and found it convenient. Your recommendation means a lot to us, and we hope to welcome you back soon for another great stay! Safe travels!
Guest User
Double Room Non Smoking
Stayed in Jan 2025
Business traveller
1 review
10/10
Outstanding
Posted on Feb 28, 2025
Nicee hotelllllllllllllllllllllllllllllllllllllllll😁
Response from Property: Thank you for your enthusiastic feedback! We're thrilled to hear that you enjoyed your stay with us. If there's anything specific you loved or any suggestions you have, please feel free to share. We hope to welcome you back soon!
Sole Traveller
Premium Floor Semi Double Room Non Smoking
Stayed in Oct 2024
Solo traveller
3 review
10/10
Outstanding
Posted on Nov 17, 2024
Booked the premier room for 4 nights. Should have booked for longer stay but wanted to try out other hotels in different locations/area. The location is great as it is between Ginza station and Kyobashi station. Walking distance to Ginza Six, Matsuya Ginza, Mitsukoshi., and of course to the metro stations. Hotel staff very friendly and fluent in English too. Will definitely book this hotel again when travelling to Tokyo anytime. Great recommend to all to stay at this hotel.
6/11
Response from Property: Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.kim