3 Chome-2-15 Ojimachi, Tomakomai City, Hokkaido, 053-0027, JapanView Hotel Details
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Guest Reviews of Hotel Route-Inn Tomakomai Ekimae
9.2/10
Great
45 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.2
Service9.2
Cleanliness9.2
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All reviews(45)
Positive reviews(44)
Reviews with photos/video(9)
Clean and tidy(13)
Friendly staff(12)
Awesome rooms(11)
Awesome stay(9)
Delicious breakfast(9)
Convenient location(7)
Awesome amenities(5)
Tasty coffee(5)
Negative reviews(1)
Caren Low
Twin Room-Smoking
Stayed in Jan 2025
Family
13 review
10.0/10
Outstanding
Posted on Feb 17, 2025
The hotel is located not far from food street, not too challenging to search for food. There hotel comes with free parking. JR station located right in front of the hotel, 2 mins walk.
Guest User
Single Room
Stayed in Dec 2024
Solo travellers
48 review
10.0/10
Outstanding
Posted on Feb 2, 2025
Right next to train station so very handy. Free coffee machine in foyer. Free breakfast is really good buffet. Definitely recommend this hotel. No complaints
Guide Green
Single Room
Stayed in Jan 2025
Business travellers
21 review
9.0/10
Great
Posted on Feb 16, 2025
good location near Tomakomai Station , Breakfast good and free onsen
Rain P
Single Room
Stayed in Nov 2024
Business travellers
1 review
9.5/10
Amazing
Posted on Dec 15, 2024
Clean room, nice staff
You can enjoy coffee for free in the lobby
Zar Chi
Stayed in Sep 2024
Couples
85 review
10.0/10
Outstanding
Posted on Dec 23, 2024
Such a convenient place to stay , easy to move around and lots of food options.
IS75
Single Room
Stayed in Sep 2024
Solo travellers
31 review
10.0/10
Outstanding
Posted on Nov 5, 2024
Perfect location. Very cosy public hot bath. Enjoyed and will come back again.
Guest User
Single Room
Stayed in Jan 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Feb 19, 2025
A very convenient and clean place to stay.
JOMPOL TRAVEL
Twin Room-Non-Smoking
Stayed in Dec 2024
Family
10 review
10.0/10
Outstanding
Posted on Feb 5, 2025
Perfect location with onsen
Guest User
Single Room
Stayed in Jul 2023
Business travellers
1 review
10.0/10
Outstanding
Posted on Aug 22, 2023
Well connected and very near to all public transportation. Public bath is very good and clean.
Breakfast is also very good with lots of options. Room size bigger than other japanese hotels.
OMMBMH
Twin Room-Smoking
Stayed in Apr 2025
Booked for others
25 review
9.0/10
Great
Posted on May 15, 2025
1. You can see it when you come out of the JR station. It is very convenient. You can check in at 3 o'clock! There is free coffee and tea in the lobby.
2. There is a bathhouse on the first floor of the lobby. There are yukatas in the room. I didn't use it, so I don't know what it is like inside, but there are many people coming in and out, so it should be ok.
3. The breakfast is ok, it is rich and filling.
4. There is nothing to visit nearby. It takes about 30 minutes to walk to those popular seafood restaurants.
5. The room is very compact, which is okay for one person. It is recommended.
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YJANGHYUN
Single Room
Stayed in Mar 2025
Solo travellers
6 review
10.0/10
Outstanding
Posted on Apr 19, 2025
The staff's kind and attentive service at the time of check-in was good. The room felt a little old, but it was clean and well-maintained. The location was very close to the station, and there was a Daiso and Don Quijote right after passing the station passage, so it was good for shopping. The breakfast was also very satisfactory, and although it was not large, there was a large bath that was good for relieving the fatigue of the trip. If I have another chance, I would like to visit again.
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Xiongmaoqiyulvxing
Single Room
Stayed in Feb 2025
Travel with friends
23 review
10.0/10
Outstanding
Posted on Mar 30, 2025
It's right at the entrance of Tomakomai Station. You can see the hotel as soon as you come out. The single room has a good space. It's also interesting to wander around this small city. The seafood is fresh and the pace is slow.
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Guest User
Single Room
Stayed in Jan 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on Feb 16, 2025
The hotel is just across the road from the station. In cold weather, you don't have to walk far. The staff are friendly, polite and helpful. There is free coffee in the lobby. There is a coin-operated washing machine, dryer and microwave in the common area on the first floor. There is a 7-Eleven nearby in Tomakomai Station. However, when coming here from Chitose Airport by train, you will have to change trains once at Minami Chitose Station, which may be confusing for those who are not yet familiar with taking trains in Japan. However, you can ask the station master.
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Guest User
Stayed in Jan 2025
Travel with friends
15 review
5.0/10
Posted on Feb 2, 2025
The only good thing is that it is cheap and has free parking.
I booked a non-smoking room, but the smell of cigarettes in the corridor and the room was very strong. I could only open the window for ventilation in the winter night, otherwise I was afraid of coughing to death in the room.
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Guest User
Single Room
Stayed in Dec 2024
Business travellers
1 review
9.5/10
Amazing
Posted on Jan 30, 2025
The entire hotel was well-cleaned, and the large communal bath was clean and comfortable.
The front desk staff was efficient, and pregnant women in particular were very kind and helpful.
The only disappointing thing was the attitude of the staff at the breakfast venue. Everyone was expressionless, and one staff member checked the remaining amount of rice, and within a minute another staff member checked it, so I felt there was a lack of communication. Also, when refilling the food, they did so without saying a word, even though there was a guest next to them. At other hotels, you would hear things like "Excuse me" or "Good morning." That makes guests feel welcome. The breakfast tastes better than other Route Inn hotels, so I think if they could just improve that it would be even better.