Holiday Inn Toronto Downtown Centre, an IHG Hotel Reviews

I arrived at the hotel late in the evening. The settlement went well, the staff is friendly. The hotel is clean, the room was also clean, except for a few hair in the bathroom, the hotel is located in the city center 2 km from Union Station. The room was cozy, towels, bathrobe, iron, safe, refrigerator, view from the window of the neighboring house and part of the city. The mattress was too soft, maybe someone likes it. Of the cons, this is the air conditioner - it blows directly on the bed where the pillows lie. I asked to reduce the speed, but it was turned off completely, it was good, but by the morning I was frozen 😅 In general, a good hotel and staff. Convenient location, there is a convenience store nearby. I recommend to stay.

very good, nice location, nice service, i love it, i will come back later.

Good location and easy access to the subway or only 10 minutes walk to Dundas Square

Very helpful staff, clean, cosy, if somewhat small room, great location and good value for money.

Hsk service was excellent and front staff very polite and helpful/

Conveniently located in the heart of downtown Toronto. Lots of halal eateries to try. Walking distance to Eaton Centre. Nice hotel with friendly staffs.

This is essentially a budget hotel with a great location. I was given an odd room, so maybe that's why it was a bit small. The hallway smelled a bit weird, and the shower drained in a strange way. But it had a TV and coffee and it got the job done!

Best hotel in this price range. Service & staff behaviour is top notch

Service was great, rooms little outdated.

For first night. We have room facing the road. very noisy and insulation is not good. wind coming through the window. And i ask to change room. Second room is better. Also no amenities. Need to ask for toothbrush and slipper. But location is good. In downtown. one of the advantages

The hotel was in an excellent location. I was able to do most attractions in Toronto by walking from the hotel. The room was nice and modern and the bed was comfortable to sleep in. The view was awesome and captured a good amount of the downtown area. For the price I paid I say it was worth it. I would definitely visit this hotel again.

A clean, convenient and comfortable place to stay, will choose this hotel again !

Holiday Inn Express Downtown Toronto is a great place to stay. I thoroughly enjoyed my stay. Clean place and wonderful staff. Will be sure to stay there again next time.

First of all, BAD service attitude. When I checked out, the front desk stuff was playing with phone and ignored me. The cleaning stuff accused us of not cleaning up the bed so that she couldn’t make the bed. I understand, but her attitude is bad. I was offended. In addition, the fire alarm sounded in about 12:30 am! Although it is unavoidable issue, it still affected our rest. Last but not least, I booked for 4 nights. The hotel provided us 2 bottles of water in the first day. Then it would charged us for the water in rest of the days. I was thinking that if I “one day one check”, I would get 8 bottles of water for free. !!!!!