Ona Aldea del Mar

Ona Aldea del Mar Reviews

Ona Aldea del Mar

C. Gabriela Mistral, 1, Torrevieja, SpainView Hotel Details
Ona Aldea del Mar
Ona Aldea del MarOna Aldea del MarOna Aldea del Mar
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Ona Aldea del Mar Guest Reviews

4.3/5
Very Good
58 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(58)
Positive reviews(57)
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Negative reviews(1)
Guest User
One-Bedroom Apartment
Stayed in Jan 2024
Couples
5 review
3.5/5
Posted on Mar 28, 2024
Schönes Apartmenthaus aber leider zu Straße und kleine Terrasse
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Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Literally don’t know where to begin with my praise for this place! The apartment was amazing; big, FULLY equipped with everything a person could possibly need on holiday, a lovely balcony, comfortable beds, and very clean. In fact, it was cleaned every day of our stay, which given that it was self catering was unexpected and much appreciated. The location is perfect too - a 2 minute walk to the supermarket, a 5 minute walk to the beach and restaurants. We went for a longer walk and were at the harbour within an hour. But even better than these things was the wonderful customer service we received from Irina. From the moment we checked in she was helpful and informative, giving us recommendations for restaurants, maps, and bus routes. Then when our airport transfer wasn’t correctly arranged she sorted everything out for us. She made phone calls, she sent emails, she offered to print things out for us, she was simply amazing and went far above and beyond any receptionist I’ve ever come across… All in all we had a wonderful holiday, and if we ever return to Torrevieja we would absolutely stay here!
Response from Property: Hi there Claire! We're over the moon with your brilliant review Thanks for your kind words. We're thrilled to hear that you loved the apartment and found it spacious, well-equipped, and clean. It's great that you appreciated our daily cleaning service and the convenient location near the supermarket, beach, and restaurants. ️ Your kind words about Irena's customer service truly made our day! We're proud to have her on our team, and we're glad she could help you with your airport transfer and provide useful information during your stay. We always strive to make our guests feel welcome and well taken care of. We all hope to see you again on your next visit. Take care, Ona Aldea del Mar
Cannocksteve
Stayed in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 23, 2024
We have just spent 4 wonderful nights in this apartment can't find a negative, check in was easy location ideal spotlessly clean everything you need for self-catering we even had a washing machine. Nice and quiet area a few bars near by and a supermarket at the top of the road. It was topped off by the beach which was 5 minutes away absolutely stunning will we visit again without a doubt already looking for next year.
Response from Property: Dear guest, We thank you for your kind review. It's wonderful to hear that check-in was a breeze and that our location hit the mark for your stay. We're delighted that you found our apartments spotless and well-equipped for self-catering – yes, the washing machine is indeed a handy touch! We're also glad that the peacefulness of the area contributed to your enjoyable experience, along with the convenience of having bars and a supermarket just a stone's throw away. And what's a seaside stay without the beach? We're so happy that our nearby stunning beach was the cherry on top of your visit. We can't wait to welcome you back next year for another splendid stay! We would love to welcome you back on many more occasions. Best wishes, Ona Aldea del Mar
paulandbrenda2017
Stayed in Feb 2024
Other
3.0/5
Posted on Feb 14, 2024
Separate apartments in lots of nearby residential blocks. 5/6 minutes walk to nearest beach. Lots of places closed in winter season. Torrevieja is mainly residential. Other areas away from the main town such as La Mata are more of the usual holiday experience. I will not be returning
Response from Property: Hello Brenda! Thanks for your feedback - we're all ears here It's great to hear that our cleanliness standards met your expectations - we take pride in keeping our place tidy for everyone! And it sounds like you made the most of our proximity to the beach, even if it was just a short walk away. Now, about the town feeling a bit too residential for your taste, we're sorry that Torrevieja didn't hit the mark for you. While it's known for its local charm, we understand that might not be everyone's cup of tea. Come back soon! Take care, Ona Aldea del Mar
Robert
Stayed in Feb 2024
Couples
4.0/5
Very Good
Posted on Feb 9, 2024
Lovely property but be prepared for a walk as it is quite a distance to the main part of the resort
Tom
Stayed in Feb 2024
Other
3.0/5
Posted on Feb 5, 2024
You have disconnected the water heater so it was a cold shower I got in the morning. Otherwise fine
Marc
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 31, 2024
Great two bedroom apartment Well pleased Excellent communication Easy to find Definitely staying again
Caldave03
Stayed in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 23, 2024
Lovely place great apartment..only problem is the amount of keys and no WiFi...would go there again as thought very clean lovely grounds..bit of a walk to the beach but we was OK with that..Nice place to stay
Response from Property: Hi! We're so grateful you took the time to share your thoughts with us. It's fantastic to hear you found our apartments lovely and the grounds to your liking - we pride ourselves on keeping our little oasis pristine for all to enjoy. The stroll to the beach is indeed a chance to take in the surroundings, and I'm glad you didn't mind it. As for the keys, they're part of our commitment to security and ensuring that everyone has access to all our amenities, but I see how they could be a bit of a puzzle! While we currently do not offer WiFi, many guests find this an opportunity to disconnect and fully relax during their stay. It sounds like these minor hiccups didn't dampen your spirits, and that's what counts! We'd love to welcome you back for an even better stay. All the best, Ona Aldea del Mar
Caroline Jean
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 23, 2024
Was a great apartment.. had a washing machine all your home comforts ..coffee milk ..fridge freezer..lovely grounds ..little walk to the beach ..would go again
Kristín
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 24, 2023
We stayed for a week, very nice location, always parking right in front. The man in the front desk was polite and incredibly helpful. The apartment was really nice, clean and comfortable. Loved it. Will definitly come again.
Hugo
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 9, 2024
Great apartment, Mediterranean style, very clean and comfortable.
Tracy
Stayed in Jan 2024
Other
4.0/5
Very Good
Posted on Jan 21, 2024
Accommodations are older but good for the price. There is no wifi.
Guest User
Stayed in Jan 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
It's highly recommended hotel. So very clean and lovely. All decorations are in Spanish style and welcomes you. We upgraded the room to family room (we were only couples though) and we got washing machine witch was perfect. We cleaned our beach towels every day. Short walk to the pool witch was so nice and quiet with very good music in the background. Perfect size of kitchen with everything that you needed. Good size of fridge so we could walk 3 minutes to local store and bought drinks and snacks. Irena in the lobby was exceptional nice and did anything that we asked for with out failure and gave us so good information what to do and see. At this place you are a human being not number at your passport. Very short walk to the beach and bars and restaurants. If you want to feel like home, go to Ona Aldea del mar 👌
6/14
Response from Property: Hello Helga! We are glad that our services made such a positive impression and that you had an unforgettable experience. We take pride in taking care of our guests, and we are very happy that your expectations have been met. Thank you once again for choosing us, and we look forward to welcoming you very soon. Regards, Ona Aldea del Mar Guest Experience Ona Hotels
Ashley
Stayed in Oct 2023
Family
5.0/5
Outstanding
Posted on Oct 20, 2023
Had everything you needed and more lovely apartment and very secure.
Guest User
Stayed in Dec 2022
Other
0 review
5.0/5
Outstanding
Posted on Dec 26, 2022
Absolutely fantastic stay... Went for my birthday and they left a wee bottle of wine. They cleaned the apartment daily too! So nice to have a washing machine and everything within walking distance!
Response from Property: Hi Rachel, Thank you very much for your kind comment, which is a great motivation for the whole team. We take pride in taking care of our guests, and we are very happy that your expectations were met. Thank you once again for choosing us, and we hope to welcome you very soon. All the best, Ona Aldea del Mar Guest Experience Ona Hotels