Extended Stay America Suites - Tulsa - Midtown Reviews

Absolutely as advertised, I would recommend this hotel to anybody. This is a fabulous experience that everybody in the area should enjoy. Whether you're traveling or just need a weekend away.

Great place you'll love it especially for dogs great location

Friendly staff and great service

Bathroom and floors were not clean. Cobwebs in corners but overall great stay

The staff was friendly and helpful. Very polite. Decor is old, but having a kitchen, bedroom and living area was nice for an in-between house and apartment.

It was a reasonable price to stay here. Cheyenne was very helpful to us.

It's in dire need of renervation. Bugs found while inspecting the room.

It is nice place and cool staff and clean environment

Made reservations almost 2 months in advance. Drove 280 miles 1way. Arrived and were told they could not provide our room. Manager claimed they had no way to contact us to let us know. BS!!! Room was booked through *******. Lied about a room at another motel. Called that motel and the room they had was not enough beds and $90 higher than told. Absolutely the worst experience I e ever had with a motel. Threaten to have us escorted out when we wouldn’t leave right away after being told there was nothing they could or would do for us.

The Microwave in my room was old and didn't work well. Saw a bug, Cockroach, bedbug?, running around in the bathroom. The rooms were clean and well maintained the shower/bathtub, was nice and slip resistant, one piece epoxy I think

The front desk lady was amazing but the hotel was not clean.

Checking in the clerk didn't know what she was doing . I handed her my ID. she pulled up on the Electronic panel my info, l paid with my bank card , she watched me the whole. She asked me to sign ..l did then it happened, she asked me again for my ID and said she couldn't find my conformation number , i showed she then l asked her for a receipt and what room number " a male customer comes up to the window. ..then all of a sudden she claimed l didn't pay ..oh no l said l opened my bank app, she claimed nothing was showing on her end " then l said you saw me pay and sign ..then she said to me in front of my granddaughter and another customer F'you then she said l had brain surgery ' l told her that not my issue and l dont know you ..She called a manager talking like i wasn't there luck there was glass between us. Due to getting curse out l calmed myself because they got my money and she was trying to charge me again she lied , just straight out tripping..l called Hotel.com put my call on speaker l explained to the representative what happened to me..the representative wanted to talk to Allison that was her name . She refused to speak then she said i will give you your room. So i told the rep that she was giving my door cards ..l cant believe that happened to me and my granddaughter having to witness her grandmother being talked to and treated like that l will never go back there again..bad enough the trip more then 3 hours add an extra hour due to traffic delays on I35 ..

There were ROACHES EVERYWHERE. Just disgusting! The room requested was no smoking and you could smell the smoke right when you open the door. The room was nasty and had to personally clean and spray the room. A towel fell to the floor and about 7 roaches scattered from it. Just disgusting! Ended up having to get another place.

This property was so uncomfortable that I had to checkout after one night, I booked for six. I’ve yet to be refunded for the five nights I didn’t stay. The front desk operator was not helpful during check in and refused to print me a receipt upon checking out. I will NEVER stay in an Extended Stay America again.