Dreams Tulum Resort & Spa
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1 room, 2 adults, 0 children
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Dreams Tulum Resort & Spa
Carretera Chetumal-Puerto Juarez Km. 236, Tulum, Quintana Roo 77780, Mexico
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Amenities
Golf Course
Outdoor swimming pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
All amenities
Property Description
Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is by the ocean, within a 5-minute drive of LabnaHa Ecopark Adventures and Tulum National Park. This all-inclusive property is 5.8 mi (9.4 km) from Xel-Há Park and 6.1 mi (9.8 km) from Tulum Mayan Ruins.
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7.5/10
AMAZING TRIP CAME FOR MY FRIENDS WEDDING IT WAS SO BEAUTFIL CAN WAIT TO COME BACK
All 103 reviews
Surroundings
Airport: Tulum International Airport
(51.5 km)
Landmarks: Zona arqueológica de Tancah
(1.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Preferred Club Hacienda Suite
2 Double bed or 1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
3
Preferred Club Junior Suite Garden View Double
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
5
Junior Suite Garden View Double
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
5
Deluxe Double Room With Garden View
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
3
Preferred Club Deluxe Swimout Garden Double
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
6
Preferred Club Junior King Suite Ocean Front
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Check Availability
7
Deluxe King Room with Garden View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
4
Preferred Club Junior King Suite with Garden View
Bedroom 1:1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
5
Deluxe King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
7
Preferred Club Honeymoon Suite Ocean Front King
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
8
Deluxe King Room with Ocean View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Check Availability
3
Preferred Club Deluxe Swimout Garden King
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
8
Preferred Club Junior King Suite with Ocean View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Check Availability
3
Deluxe Double Room With Ocean View
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Check Availability
4
Preferred Club Junior Suite Ocean Front Double
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Check Availability
9
Junior King Suite with Garden View
Bedroom 1:1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
7
Deluxe Junior King Room with Garden View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
3
Deluxe Double Room
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
5
Preferred Club Hacienda Presidential Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
7.5/10
103 reviews
Verified Reviews- Cleanliness7.5
- Amenities7.5
- Location7.5
- Service7.4
Average for similar properties in Tulum
Jasmine
March 15, 2023
I had the worst experience one could imagine. I spent over 7 years stationed in Germany so I try to be the most understanding American when visiting tourist locations. I make an honest attempt to speak the local language, use the local currency, and leave my money in the local economy. I do not walk around haggle locals or assuming everyone should know English. My experience with Dreams tulum was terrible from beginning to end.
1. My room reservation was incorrect at check in. I spent over 3 hours trying to get checked in.
2. The resort did not have any welcome gifts or welcome banners to decorate my room, as advertised in their Dream big package I purchased.
3. I booked the preferred deluxe king swim out suite and on the second night of my stay a man in the suite above urinated in my pool. See video attached
4. The hotel did NOTHING to accommodate, not even move my room. No credit. NOTHING.
5. When calling for a car to take my physically disabled girlfriend to the main restaurants I was directed to wait outside for the car to pull up, they refused to come and knock, or at the least honk.
6. I booked a private dinner on the beach for my girlfriend and I, which included a lamb and shrimp dinner. On arrival I was told we would be seated inside one of the regular restaurants and be served beef instead. I was repeatedly passed over for white guests when being served at the bar. I waited patiently, addressed them in Spanish, and tipped appropriately.
Throughout the duration of my stay I felt like I was inconveniencing the staff. I spent thousands of dollars to celebrate my significant other and it was a miserable trip. I could go on for days. DO NOT STAY AT DREAMS TULUM!
Angel Valladares
November 19, 2022
Our stay at the resort was a 3.5/5. I think the advantage of the all inclusive was only worth it if you had a VIP room. Having the swim up room was nice to have some time separate from the busy pools. I think the biggest draw back that kept the resort from being a 5 was the food, it was really basic. The quality was holiday inn breakfast, lunch and dinner. The drinks were at least good, much better at the VIP bars for sure. The beach location and isolation from the rest of the Tulum ***** was really nice, we really enjoyed the beach area. It was a bit of a difference from the Tulum nightlife so get ready to pay a considerable amount for a taxi there from the resort.
Guest User
December 2, 2022
AMAZING TRIP CAME FOR MY FRIENDS WEDDING IT WAS SO BEAUTFIL CAN WAIT TO COME BACK
Roman
May 24, 2025
This place was awesome! Staff was extremely friendly and professional. Room service was prompt and delicious!! We are definitely coming back soon!!
Jasper
May 25, 2025
Good food, entertainment nightly, and endless beverages. Team at the the lobby to schedule your excursions. Explore Scuba, cenotes, and ruins are must dos if visiting!
Shaina
May 25, 2025
I truly enjoyed staying at this resort. I want to shout out the entertainment team, victor, ronny, Erick, Giselle and Ingrid for making us feel so appreciated and welcomed, truly a trip to remember!
CAROLINE LUISA
May 16, 2025
Wonderful place for my daughter’s honeymoon! All was excellent! Staff super friendly, place impeccable! Now my husband and I plan to go!
Jeffrey
May 4, 2025
They claim to have sound proof rooms. I was in a little corner of main building at hotel with one other room, and a maid supply closet. From 7AM on every morning it was non stop noise due to maids in and out and a half inch opening around the door way that was big enough to look through without opening the door. I asked 4 different maids to keep carts outside of building and try not to make any noise banging walls carts etc. none of them understood English. Also the food was terrible at the restaurants that were actually open.
I’d like a refund for my stay as it was a terrible experience overall.
Mark
May 3, 2025
Very nice meet n greet upon arrival. Then the hard sell for Hilton time share. We did not appreciate that before the hotel and shuttle.
Also, we feel that once we didn’t agree to meet about the whole timeshare program, we were short changed on service. ( I.e. Beds were not made up and replaced ) the grounds and the restaurants were beautiful if you enjoy staying in one location and doing a limited amount of activities. We found more fun on the catamaran for the sunset cruise.
Services & Amenities
Most Popular Amenities
Golf Course
Off-site
Outdoor swimming pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Car Rental
Bar
Nightclub
Tennis Court
Table Tennis Room
Restaurant
Taxi booking service
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Children's Playground
Water Park
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Free
Transportation
Taxi booking service
Car Rental
Front Desk Services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages Spoken
Spanish
Food & Drink
Snack Bar
Bar
Alcohol-Free Rooms (On Request)
Room Service
Health & Wellness
Table Tennis Room
Tennis Court
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Additional charge
Kayaking
Spa
Additional charge
Diving
Beach Volleyball
Snorkeling
Body Care
Activities
Nightclub
Water Park
Beach Umbrella
Exclusive Beach Area
Fishing
Public Areas
Elevator
Vending Machine
No Smoking in Public Areas
Smoking Area
Garden
ATM
Cleaning Services
Clothes Dryer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Meals Available
Children's Playground
Babysitting Services
Additional charge
Kids' Club
Children's Pool
Business Services
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Accessibility
Handrails in Stairways
Accessible Rooms Available
Safety & Security
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 1990
- Number of Rooms: 432
Phone:+52-9848713333
Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is by the ocean, within a 5-minute drive of LabnaHa Ecopark Adventures and Tulum National Park. This all-inclusive property is 5.8 mi (9.4 km) from Xel-Há Park and 6.1 mi (9.8 km) from Tulum Mayan Ruins.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tulum? This property has 5460 square feet (507 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 432 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tulum? This property has 5460 square feet (507 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 432 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Frequently Asked Questions
What are some things to do near Dreams Tulum Resort & Spa?
You can visit the following landmarks near Dreams Tulum Resort & Spa: Zona arqueológica de Tancah, 1.4 km from your search (straight-line distance). What are some things to do near Dreams Tulum Resort & Spa?
Does Dreams Tulum Resort & Spa have a swimming pool?
Yes, Dreams Tulum Resort & Spa has a pool.Does Dreams Tulum Resort & Spa have a swimming pool?
Are pets allowed at Dreams Tulum Resort & Spa?
Unfortunately, pets are not allowed at Dreams Tulum Resort & Spa.Are pets allowed at Dreams Tulum Resort & Spa?
What are the check-in and check-out times at Dreams Tulum Resort & Spa?
The check-in time at Dreams Tulum Resort & Spa is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Dreams Tulum Resort & Spa?
Which airport is closest to Dreams Tulum Resort & Spa?
Tulum International Airport is the closest airport to Dreams Tulum Resort & Spa, and it is about 54 mins from hotel by car (51.5 km).Which airport is closest to Dreams Tulum Resort & Spa?
How much does it cost to stay at Dreams Tulum Resort & Spa?
Prices at Dreams Tulum Resort & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Dreams Tulum Resort & Spa?
About This Property
| Nearest Airport | Tulum International Airport |
|---|---|
| Distance to Airport | 51.53KM |
| Average Price From | KRW613988 |
| Hotel Star Rating | 5 |