Secrets Tulum Resort and Beach Club

"the resort is upscale and we stay there for 4 days, very comfortable. Hot water takes too long to come out (big minus). Swimming pool water is too cold because the tempture is low and no heating. Food choices are good. Services are good too."

Hotelito Azul

"The entrance in the hotel is the most strange entrance that I ever seen. They provide a QR code that suposed to unlock the door and an acces turnistle. This doesn’t work at all."

La Valise Tulum, Member of Small Luxury Hotels

"Excellent hotel"

Xela Tulum - Member of Design Hotels

"The property offers beautiful, high-quality amenities, and every detail feels carefully thought out. The team is exceptional: attentive, kind, and always ready to help with recommendations or accommodate any request, which made the stay even more enjoyable. The rooms are stunning, the breakfast is excellent, and the overall atmosphere is incredibly peaceful. I would highly recommend this place to anyone looking for a relaxing and refined getaway."

Nômade Temple Tulum

"When i made reservations trip.com charged while reservation. When i checked in they asked for credit card deposit and they blocked approximately 600 usd .After hours again they charged full payment which i was paid to Trip.com already .when i called them they told me they did the recieved payment from trip.com. So after some hour they called said sorry we did wrong while you check out we will return money. It is about 1 week i am still waiting money to be returned to my credit card which was charged without my permission.By the way they wasn’t blocked anount they just charged 3700$ .About the rooms i never suggested bungoliw tents.insects everywhere …."

Hotel Ma'Xanab Tulum

"The hotel does not match the price and quality, I mean the hotel itself, the rooms, the common area, etc., everything is old and worn out. The service is good, the staff is friendly. But the hotel is not worth the money."

Mantaray Tulum

Moxy Tulum

"Everyone at this hotel was friendly. The location was perfect. The vibes were great! Nice trip."

Copal Tulum Hotel

"Beautiful architecture with natural materials and courtyard with plant paradise"

Kan Hotel Tulum

"The hotel is beautiful and overall pleasant, but it left mixed impressions. Upon arrival, we were warmly welcomed and given a tour of the property. However, we later discovered that the cenote was one of the main reasons we chose this hotel and it was under reconstruction, and this had not been communicated in advance. Construction started around 7:30 a.m. and continued throughout the day. The noise in the morning was not too disruptive, but during the day, when the main work was happening, it became quite loud and dusty around the pool area. Workers were constantly passing by, which significantly affected the overall atmosphere. Housekeeping was inconsistent. The floor in our room was sticky upon check-in, and on one of the days, the cleaner left dirty towels on the floor. The location is good if you are looking for a quiet and remote place. We woke up to the sounds of birds and saw lizards around the property, which was lovely. However, it also means that you need transportation to get anywhere, as there is little infrastructure nearby. For us, this was not an issue we actually enjoyed the seclusion. The hotel itself is beautifully designed in a boho style and looks stunning. Despite the drawbacks, I would still consider coming back one day."

Hotel Milam, Michelin Key Winner