Atour S Hotel Urumqi County Xinshi District Weixing Road - Photo Gallery

Response from Property: Your 5-point praise BlingBling has illuminated the hearts of our friends. May happiness be with you every day. You are welcome to come back often. Duoer has more "thoughtful" things waiting for you to discover!

Response from Property: 客官對朵兒家及小夥伴的認可~朵兒家一直堅持“用户第一”的原則，用心感受每一位用户的需求，並主動為用户排憂解難，能帶給用户驚喜和感動是朵兒們一致的目標。朵兒家的早餐也是中西結合，營養均衡搭配，助您開啟元氣滿滿的一天呢。朵兒會更加努力，做到更好，同時也非常期待與客官的下一次“邂逅” 朵兒祝您生活愉快

Response from Property: 客官對朵兒家及小夥伴的認可~朵兒家一直堅持“用户第一”的原則，用心感受每一位用户的需求，並主動為用户排憂解難，能帶給用户驚喜和感動是朵兒們一致的目標。朵兒家的早餐也是中西結合，營養均衡搭配，助您開啟元氣滿滿的一天呢。朵兒會更加努力，做到更好，同時也非常期待與客官的下一次“邂逅” 朵兒祝您生活愉快

Response from Property: 酒店回覆感謝您對亞朵的信任與喜愛，初與君相識，猶如故人歸。朵兒信奉客人為家人，讓您的每一次旅行都有回家的感覺，本酒店有自助洗衣房和健身房，公區有千餘冊圖書，供住客免費借閲 還有舒適乾淨的客房，朵兒在這段特殊時期認真測量體温 嚴格消毒 打造安心無憂入住環境，十分開心能讓您在亞朵度過一段愉快的時光，非常期待再次遇見您，祝生活愉快 biu biu biu~❤

Response from Property: Dear user: Hello! First of all, thank you very much for your recognition of our hotel's complete facilities and warm reminders. We are deeply honored. We would like to express our sincerest apologies for the issues you mentioned about the heavy dust on the executive king bed and the garbage left by previous guests. This is indeed a serious mistake in our work. We will immediately conduct a comprehensive inspection and rectification of the guest room cleaning process, strengthen the management and supervision of guest room hygiene, and ensure that every guest's room is clean and tidy. Regarding the dryness of breakfast bread and bad fruits, we will immediately communicate with the catering department to improve the quality control of breakfast ingredients, ensure the taste of bread and the freshness of fruits, and provide you with a more delicious breakfast. Regarding the inappropriate behavior of managers during breakfast, we will seriously criticize and educate relevant personnel, emphasize the importance of food hygiene, standardize management behavior, and ensure that similar situations will not occur in future services. Thank you again for your feedback and suggestions. We will definitely take it seriously and actively improve it. We look forward to your next visit so that we can have the opportunity to provide you with a better service experience. Wish you a happy life!

Response from Property: Dear Duo friend, hello~ Duo'er is really touched to see your thoughtful comments. Because of your understanding, encouragement and support, I think we will get better and better. At Atour, from the moment you walk into the lobby, a smile, a cup of hot tea, and a greeting seem to have expressed the enthusiasm and thoughtfulness of Atour people. Satisfaction is only the starting point, and surprise and touching are what we have been looking for. On the road to chasing dreams, because of you, Atour's tomorrow will be even better. Too much gratitude seems to be unable to be expressed in words at this moment. Thousands of words can be summed up in one sentence: See you at Atour!

Response from Property: 您的5分好評BlingBling照亮了我們小夥伴的心靈，願快樂伴隨您的每一天，歡迎您常回來看看，朵兒還有更多的“貼心”等着您發現呦！

Response from Property: Hello, dear friends! First of all, we are very sorry that our service did not meet your expectations and brought you a bad experience. We would like to express our deepest apologies. Regarding the issue you mentioned, we will attach great importance to it and make corrections immediately. For such problems, we will improve service quality to ensure that similar situations do not occur again. At the same time, we will also provide comprehensive training to relevant partners. We have always been committed to providing every guest with a high-quality and comfortable accommodation experience. Your feedback is very important to us. We will take every opinion and suggestion seriously and continuously improve and perfect our services. We sincerely apologize again and hope you can give us a chance to provide you with better service next time you stay. If you have any other needs or suggestions, please feel free to contact us

Response from Property: 親愛的朵友，您好！首先，非常抱歉我們的環境沒有達到您的期望，給您帶來了不好的體驗，在此我們深表歉意。 關於您提到的問題，我們會高度重視並立即進行整改。對於此類問題，提高服務質量，確保類似情況不再發生。同時，我們也會對相關夥伴進行全面培訓，我們一直致力於為每一位客人提供優質、舒適的住宿體驗，您的反饋對我們來説非常重要。我們會認真對待每一條意見和建議，不斷改進和完善我們的服務。 再次向您表示誠摯的歉意，希望您能給我們一個機會，讓我們在您下次入住時為您提供更好的服務。如果您有任何其他需求或建議，歡迎隨時與我們聯繫