Jamous
January 19, 2024
Woke up up in the middle of the night to use the washroom, couldn’t open the door because it locked itself and won’t open, called front desk, they came up to open it but the couldn’t, they said “maintenance will start working at 9 AM", so i had to go from out floor 15 all the way down to floor 2 to use the public washroom. All the sleep in the world was gone by then!
the heater in our room was old school and it was super loud and squeaky so had to keep it off over night while we were going through an arctic outflow.
With all that, no acknowledgment whatsoever from the staff…could’ve done something about it but hey, first world problems!