Guest User
May 18, 2025
The hotel is elegantly decorated and has very convenient transportation. The front desk lady always served with a smile and was very friendly. However, a young waitress with a long ponytail in the breakfast buffet restaurant was indifferent. We had breakfast three times and she never took the initiative to greet us. Even when she came to ask for the room number, she had a stern face and a stiff attitude, which made people feel very bad. However, her attitude towards other European and American customers was the opposite. We felt discriminated against. In addition, two different waiters came to ask for the room number every day. Due to the language barrier, we could not argue with them on the spot. Is this kind of service the standard of a four-star hotel?
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