To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(988)
Positive reviews(946)
Reviews with photos/video(171)
Friendly front desk staff(125)
Easy to get around(71)
Delicious breakfast(66)
Large rooms(42)
Would stay again(38)
Close to train station(21)
Strange smell in room(19)
Perfect for business trips(14)
Negative reviews(42)
Ruediger Felder
King Deluxe Room
Stayed in Sep 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Very professionell behavior.
Knowles
Stayed in Jul 2022
Couples
38 review
3.0/5
Posted on Jul 23, 2022
Hotel is good for business trips or a short stay over. Hotel felt a little dirty and had mould in the bathroom and bits of sealant falling off.
Response from Property: Thank you for choosing Mercure Wuhan Changqing Park. Apologize for not being able to provide you with a satisfactory stay. The hotel housekeeping and engineering departments will work together to identify and resolve room odors and engineering problems. Sincerely apologize to you. Looking forward to your next visit.
Aaliya_13
Stayed in Jun 2022
Solo travellers
24 review
5.0/5
Outstanding
Posted on Jun 13, 2022
I’ve stayed here time and time again. It’s an excellent hotel in a great location. The staff is always friendly and helpful. Special thanks to Helen this time for all the help.
Guest User
Stayed in Jun 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 21, 2023
good good
Anonymous User
Twin Guest Room
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
On a business trip, convenient transportation, close to Hankou Station. Didn't have time to have breakfast, the hotel was quite crowded, business was booming, recommended.
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Tingjie
King Guest Room
Stayed in Sep 2024
Family
55 review
3.2/5
Posted on Sep 29, 2024
I originally thought that the Hilton brand was the same, but after arriving at this hotel, I felt for the first time that there was such a bad Hilton hotel. When we arrived at night, the front desk was not enthusiastic when checking in. I felt uncomfortable. The floor of the room was also dirty. There was also a very uncomfortable smell in the room. In short, I was very, very dissatisfied with this Hilton stay.
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Guest User
King Guest Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
This garden brand is good. It provides a comfortable and warm accommodation environment, warm and thoughtful service, clean and tidy rooms, complete facilities, high cost performance, making people feel at home, and it is a pleasant stay experience.
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Xiaoniuzhentan
King Guest Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Stayed here for a few days during the Mid-Autumn Festival, traveling with my kids. After comparing many hotels, I finally chose the Hilton Hotel which is very close to Hankou Station. The room is large and clean, and the price/performance ratio is very high. The service of the brand hotel is still as good as always, especially the front desk staff July and Maura are very considerate, and gave us moon cakes for the Mid-Autumn Festival, which made me, a foreigner, feel like I'm back home.
The hotel gym has a lot of equipment, not only treadmills, but also dumbbells and other equipment, and free mineral water.
It was a really good experience.
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Guest User
King Guest Room
Stayed in Sep 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The hotel staff has a good service attitude, the rooms are clean and comfortable, the bedding is clean, and I had a good night's sleep.
Complete facilities, delicious breakfast, excellent location, convenient transportation, and convenient surrounding facilities.
This stay experience is great, and I will choose this hotel next time!
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Guest User
Twin Guest Room
Stayed in Aug 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The room is big and clean, the waiter is very enthusiastic, July at the front desk is very good, check-in is fast, and I stayed for another day. The experience is good, and I will come again next time.
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Guest User
Twin Guest Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
It was my first time staying at a Hilton Garden Inn. The overall experience was good and cost-effective. The bedding was comfortable and clean. I paid extra for breakfast, which was equivalent to brunch. There were many varieties. It is worth recommending!
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Guest User
King Guest Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 28, 2024
It’s so hot in Wuhan during the summer heat! This time, a friend recommended Hilton Garden Inn Wuhan Hengxin. I felt that the staff were very enthusiastic and the service was in place. I felt very good, very good!
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Guest User
Twin Guest Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The service is very thoughtful, especially suitable for business reception, and cost-effective. The surrounding environment is quiet in a busy environment. There are snack shops and milk tea shops in the Hong T business district.
The room is cleaned very cleanly, making people feel safe and comfortable.
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Tangsengsan
King Guest Room
Stayed in Aug 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The hotel is conveniently located around the hotel, and the self-service store on the first floor has a wide variety of beverages.
The rooms are fully air-conditioned and very comfortable. The overall experience is good, and I recommend this hotel.
I will stay here again next time!!!
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Guest User
Twin Guest Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The hotel service is pretty good, starting with the security guard at the door, who took the initiative to help with the luggage, and the front desk lady also greeted me warmly. The room is close to the community and quiet, and I slept well. I give it a thumbs up [呲牙]