Mercure Kooindah Waters Central Coast

Mercure Kooindah Waters Central Coast Reviews

Mercure Kooindah Waters Central Coast

40 Kooindah Blvd, Wyong, New South Wales, 2259, AustraliaView Hotel Details
Mercure Kooindah Waters Central Coast
Mercure Kooindah Waters Central CoastMercure Kooindah Waters Central CoastMercure Kooindah Waters Central Coast
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Guest Reviews of Mercure Kooindah Waters Central Coast

8.6/10
Very Good
62 review
Verified reviews
Location8.6
Amenities8.5
Service8.7
Cleanliness8.7
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All reviews(62)
Positive reviews(15)
Reviews with photos/video(1)
Negative reviews(1)
Ashley2025
Two Bedroom Apartment
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Mar 1, 2025
Absolutely loving the service from Mercure Koindah waters!! Hotel was so clean, amazing location ( just an hour drive from Sydney), kids loved to play in swimming pool whole day and next day🤣, breakfast was nice!! Definitely will be back for next holiday!! And I would like to say thank you to Jennifer who worked last night, to accommodate our needs instantly. We had so much fun and good family time there. Thank you!!
Response from Property: Dear Ashley2025,Thank you for your wonderful feedback regarding your recent stay at Mercure Kooindah Waters. We are delighted to hear that you enjoyed our clean facilities, the convenient location, and that your children had a great time at the pool. It is truly heartwarming to know that Jennifer could assist you and contribute to your enjoyable family experience. We look forward to welcoming you back for your next holiday!Kind Regards,Tim - Assistant Manager
Guest User
Standard King Room
Stayed in Jan 2025
Solo travellers
7 review
9.5/10
Amazing
Posted on Feb 18, 2025
Probably the best accommodation in the area. It is a little bit away from the main town centre, but it has all the facilities including a pool and sauna
Response from Property: Dear Guest,Thank you so much for taking the time to review your stay with us. We can see by your kind comments you loved it here. We hope to welcome you back again soon. Kind Regards,Tim - Assistant Manager
Guest User
Privilege Queen Room With Balcony
Stayed in Nov 2024
Family
1 review
4.5/10
Posted on Dec 31, 2024
Spent $500 but check out after only stay few hours…far away from anything… good for golf but not for families.
Guest User
3 Bedroom Apartment 3 Queen Beds
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Jan 16, 2025
We booked a 3 bedroom apartment and we liked the spacious environment and with excellent swimming pools and sauna room. They provided buffet breakfast with fresh juice you can make at your choice. We had an issue of leftover a personal stuff at the apartment and the customer service deck helped to mail back to us without hesitation. This was a very pleasant experience and will book again definitely.
Gaurav Shres
Standard King Room
Stayed in Dec 2024
Couples
2 review
7.5/10
Posted on Feb 1, 2025
Stay was nice to relax and enjoy the pool!
Response from Property: Dear Gaurav,Thank you so much for taking the time to review your stay, we can see you loved the pool. We hope that you come back and stay again soon!Kind Regards,Tim - Assistant Manager
Azi Saneipour
Two Bedroom Apartment
Stayed in Jun 2024
Family
7 review
10/10
Outstanding
Posted on Jul 14, 2024
Everything is perfect , clean and beautiful. Just breakfast could be better.
Xiang
One Bedroom Apartment
Stayed in Sep 2024
Family
4 review
9.5/10
Amazing
Posted on Oct 7, 2024
The outdoor spa is broken and there is no warm water
Karina
Deluxe King Room With Golf View And Balcony
Stayed in Jan 2024
Couples
18 review
7.0/10
Posted on Feb 4, 2024
Bit run down. Pay top dollar for room and do not receive daily service of rooms. Air conditioning leaked on bed and spat black flakes all over bed
Response from Property: Dear Karina,We are very sorry about the issue you had with the air con during your stay with us. We are slowly upgrading the property bit by bit. We hope that you can give us another chance in the future and you will see all the upgrades we are doing to the property. Kind Regards,Tim - Assistant Manager
Guest User
Standard King Room
Stayed in Dec 2023
Couples
2 review
9.5/10
Amazing
Posted on Feb 2, 2024
Excellent facilities, room was clean and tidy. Staff were always professional and attentive. Food was lovely. Would stay again.
Response from Property: Thank you so much for your kind review! We hope to welcome you back at the hotel soon.
Guest User
Standard King Room
Stayed in Jul 2024
Couples
20 review
10/10
Outstanding
Posted on Aug 9, 2024
Beautiful resort like hotel
Guest User
One Bedroom Apartment
Stayed in May 2024
Family
1 review
8.5/10
Very Good
Posted on Jun 10, 2024
Good place!
Response from Property: Dear Guest,Thank you so much for taking the time to review your stay with us. We can see by the great review score you had a great time here. We hope that we can welcome you back here at the hotel soon.Kind Regards,Tim - Assistant Manager
Guest User
3 Bedroom Apartment 3 Queen Beds
Stayed in Aug 2024
Family
2 review
7.5/10
Posted on Sep 27, 2024
The house is old and big, the service staff is very friendly, the breakfast is rich, there are tennis courts, golf courses, and heated swimming pools
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Guest User
3 Bedroom Apartment 3 Queen Beds
Stayed in Feb 2024
Business travellers
29 review
10/10
Outstanding
Posted on Jun 8, 2024
Very beautiful scenic area, the house is very nice, recommended to stay
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for taking the time to review your stay with us. We can see by the great review score you had a great time here. We hope that we can welcome you back here at the hotel soon.Kind Regards,Tim - Assistant Manager
Guest User
Two Bedroom Apartment
Stayed in May 2023
Family
9 review
8.0/10
Very Good
Posted on Sep 23, 2023
Beautiful environment, come again next time
Original TextTranslated by Google
Guest User
Deluxe King Room With Golf View And Balcony
Stayed in Jun 2024
Business travellers
16 review
10/10
Outstanding
Posted on Aug 22, 2024
Overall OK
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